DVD work only after running Fix It at the office.

I'm having a problem that affects all of a sudden my desktop computer. So, I have a bunch of DVD, all working on my laptop (W7). However, some of these DVDs do not work on my desktop (W7) for some reason any. They do not work as nothing is recognized on my computer. It's as if there is no DVD inside. DVDs that don't work on this computer are not random - it's always the same DVD. Something interesting about this problem, it is the DVD would work if and only if I run the troubleshooter Fix it. say so, I use the troubleshooter and the DVD starts to play, by removing the DVD and re - insert does not work. I have to raise difficulty for this.

Hello

Thank you for keeping us posted.

I would suggest trying the following methods and check if it works.

Method 1:

Please install all the latest updates including the optional updates in the system and check if it works.

To install the updates, please follow the steps in the link provided below.

Install Windows updates in Windows 7

http://Windows.Microsoft.com/en-in/Windows7/install-Windows-updates

If the problem persists, follow method 2

Method 2:

You can check the manufacturer's Web site and try to install the latest drivers from CD/DVD and check if it helps.

I hope this information is useful.

Please let us know if you need more help, we will be happy to help you.

Tags: Windows

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