E1500 and Motorola SB6141 cable modem

Similar Questions

• Time Machine and Motorola SB6141 cable Modem is to create an internet break

  I had a SB6141 since I got cable internet 1/2014.  I had hung by a former Airport Extreme Base Station - it was all good.  I bought a time machine from Apple refurb > 6 months ago but < 1 year ago.  I had injury disruptions of the internet - I only know when I try to access the internet and airport utility shows time machine ok, but the router cable not connected.   I called the cable company, the last time it happened, and they showed the line was ok and had me hang directly up to the cable modem to get online - and I did!  They think that the router is messed up.  Once I unplug everything and hang it up, everything is ok.  Sometimes it happens one or twice a day, sometimes not for a week, it's not rhyme or reason - anyone have any ideas?   Thank you, Mike George

  The SB6141 is a good modem, and airport Time Capsule is a good router. But they don't seem to work together that well for a number of users including me.

  Make your choice... keep the modem and try another router... or... keep the time Capsule and try another modem. As soon as you make your choice, the faster your chances for a reliable Internet connection.

  You are not alone in your problems.  Take a look at just a sample of other users who have posted the same question:

  https://discussions.Apple.com/search?q=sb6141

• HP Laserjet Pro P1102w printer: HP P1102w wireless printer will not pair with a SBG6782-AC Motorola Wireless Cable Modem Gateway

  I already had Internet AT & T U-verse using a Wireless Modem Arris IPDSL NVG510 gateway.  My laptop HP running Windows 8.1 and the HP LasrJet Pro P1102w wireless Prnter systematically and automatically connected to the wireless network NVG510 with no problems over the past two years and the wireless printer works without problem.

  I recently replaced the Internet AT & T U-verse connection a connection of Mbs Comcast Xfinity Intrnet 25, using a Motorola Arris SURFboard SBG6782-AC Wireless Cable Modem Gateway.   My HP under Win 8.1 Pro laptop connects to the network and access to Internet without any problems what-so-ever.  However, the HP LaserJet Pro P1102w wireless printer connects to the wireless network and I can't print at all from my laptop.

  I tried all the suggestions P1102w Wireless Configuration of the printer on the HP printer Support Site, but nothing helped.  I've also updated the firmware of the printer and Loaded the latest driver Installation & full product software.  I tried and re-tried these suggestions over the past two days, but without success.

  I would be very appreciately all help experts in this Forum.  to get the printer working wirelessly, since we also wireless print to this printer of IPads and other wireless laptops.

  Hi @Atmasin,

  I see that you have trouble connecting the printer to the new router. I want to help you.

  I would like to reset the printer first to clear the previous network settings.
  Turn the printer off, press and hold the wireless button and cancel (x button) while turning the printer on and do not release both buttons until the printer stops making the noise.

  Print a configuration report and check the SSID address and IP are disabled.
  Print a Configuration Page.

  If the network name has spaces or special characters, the printer may not recognize it.

  The printer is able to send/receive in the 2.4 ghz band.

  If it is set to 5 GHZ network, you may need to change to 2.4 ghz. (rename the 5 ghz or turn it off)

  The WPA key setting must be on AES to work properly not TKIP.

  Multi flow must be enabled.
  Router firewall must be open for printer ports.
  If you have Mac filtering give you printer hardware to meet the needs of the Configuration page.

  You may need to contact your router company to get help to check these settings.

  Try to run the Configuration Wizard wireless of the HP software to set up the printer on the network.

  If you appreciate my efforts, please click on the "Thumbs up" button below.

  If you have any questions, please let me know what steps you have taken and the results. Thank you.

• E4200 and Arris TM702B cable modem

  I bought this router and expects a lot from it, but not what happened when dl a file: its starts enthusiastic and reaches up to 8000 Kbps, but unfortunately my cable modem loses internet contact then (seems to reset or accident or both). My network is fine, it's just the internet connection.

  I have updated the firmware of the E4200 (FW_E4200_1.0.02.013_US) and reset the router: no joy.

  Claimant stated that my modem is OK, but that leaves me with this annoying problem!

  Can someone help me please?

  Try these steps-

  Move the far the arris of telephone cable modem router... use of cordless telephones 2.4 Ghz also run a speed @ speedtest.net test and a ping test @ pingtest.net, and also keep all wireless phones away from routers, I found a huge improvement in my router speeds and no lag or dropped connection! also tips to improve your speed-

  MTU - MANUAL - 1365

  CHANGE THE BEACON INTERVAL-75

  THRESHOLD RTS AND FRAGMENTATION-2304

  FILTER ANONYMOUS INTERNET - PEOPLE WITH DISABILITIES REQUESTS

  FILTER MULTICAST - PEOPLE WITH DISABILITIES

  FILTER INTERNET NAT REDIRECTION - PEOPLE WITH DISABILITIES

  FILTER IDENT (PORT 113) - ENABLED

  QOS - WMM - ACTIVE

  UPNP-ENABLED

  SAVE THE SETTINGS

  access the router to change these settings - type 192.168.1.1 and enter admin, and the password (that would be your router password) or cisco software click router connection settings then click on advanced settings, then click ok, and then manually configuring the router

  This should also improve your 5 GHz & 2.4 Ghz speeds and make sure you have wpa2 password protected it and I am sure you will find a shocking improvement as I did in the speeds and singal...

  you will see a significant improvement in singal, I discovered cela if trail and error even had cisco replace my E3000 due to connection problem when all along, it was my cable modem wireless!  I would come down the router about an inch or more away the ARRIS cable modem! Good luck! my router went from 54.0mbps to improve 144.0mbps - so try to move the router away from the modem, it worked for me and there is a difficulty

  CBerry173

• How can I connect Windows Fax and Scan? I have a cable modem

  I have Windows 7 and I'm using Cablevision as my ISP. Installed a Motorola Surfboard Cable Modem SBV5120. I want to use the program Windows Fax and scan to send a fax, but Setup search a modem and can't find what I have Cablevision. How can I use the Windows Fax?

  Fax requires the use of a standard phone line, no cable.

• Network: 2 routers Apple broadcasting separate wireless networks; one (Xfinity/Comcast) cable modem

  Hello community!  Need help, I want to use two routers to establish two separate wireless networks on a cable modem connection.  I searched for my answer and see some other threads on this topic, but all are either a bit too technical for me, are incomplete on the answers to my questions - and all seem to be locked.  I have also searched YouTube and only see videos to extend a network with two routers - not my goal.  So here is a long, but a detailed post on what I need someone help with - thank you very much in advance if anyone can all small-not me-I hope it will be useful to others in the future.

  The program installation/hardware: I have internet Comcast/Xfinity that runs to a Motorola surfboard cable modem (SB6141).  I also have two routers apple - a Time Capsule from Apple AirPort (to end 2013) and a new (2016) AirPort Extreme.

  Purpose: This is what I need--I need two separate wireless networks.  Before going further, by using the guest account and 5 GHz of a single router isn't an option for me.  I need to have both wireless networks separate (one of each router), do not talk to each other, or allow access between the two - the only is that they share the Comcast internet gateway.

  My plan is to have the cable modem Surfboard connect to airport Time Capsule, which will then connect to AirPort Extreme (even if it could be reverse - no difference, except that the data that I show below comes from the time Capsule, which is currently connected to the modem cable).

  To read the previous discussions, it seems that the starting point would be: modem router #1 Ethernet WAN, then a router cable #1 LAN Ethernet to the Router #2.

  First issue of clarification - the connecting cable should go to the Ethernet WAN port on the Router #2 or a LAN Ethernet port?

  Now that the first easy question is the road, I need help to configure two routers connected to allow two separate networks.  A lot of discussions about the positions of static IP addresses, cascade, etc..  I need specific help with AirPort Utility on what to change on what router.  It seems obvious that the settings under the 'Internet' and 'Network' tabs are those who need to set - the 'wireless' tabs simply treats the name of the wireless network and settings - these, at least I can understand!

  I'll organise this tabbed - here go us.

  First of all, the "Internet" tab/window Airport utility. Here are the options:

  Connect using: Router #1 has currently DHCP (which I think is OK?) What should it be set to Router #2?

  This tab lists also the current address in IPv4, the (255.255.254.0) subnet mask and the router address.

  It has grayed out information in the boxes for the DNS servers; Name of domain and DNS IPv6 servers.  At the bottom of the window, there is an IPv6 Internet WAN address listed.

  If I click on the "Internet Options" button at the bottom of the window, it takes me to the 'Internet Options' window. Here, there are various IPv6 information - it seems that I can choose the configuration of IPv6 and the IPv6 mode using the drop down boxes/selections were also chosen.  There is also a checkbox 'Enable IPv6 connection sharing'. Are the current settings for these for Router #1: configure IPv6: automatically; IPv6 mode: Native; and check/yes to enable sharing of IPv6.

  Next up, the 'Network' tab utility AirPort/window.

  Here, there is a drop-down menu "Router Mode", a DHCP range listed, and the ability to add or remove reservations DHCP and Port settings.  The DHCP range listed for Router #1 is 10.0.1.2 to 10.0.1.200.  There is currently no reserves DHCP or specified Port settings.  Finally, there is a checkbox to the bottom to "Activate the access control" - it is not currently checked/enabled.

  If I click on the 'Network Options' button at the bottom of the window, it takes me to the "Networking Options" window Here I have areas of entry to specify the DHCP lease duration, can specify the DHCP IPv4 range, as well as part of the extended DHCP IPv4 comments.  There are checkboxes: enable NAT Port Mapping Protocol. Select the host by default (with input if selected text box); Enable the IGMP Snooping; Block incoming IPv6 connections; Allow the Teredo Tunnels; and allow inbound IPSec authentication.

  For this window, here is the current settings on the Router #1:

  DHCP lease is 1 day; Beach DHCP IPv6 is 10.1.2 to 200; Hosts IPv4 DHCP Range is 172.16.42.2 to 200.  The following check boxes are enabled/checked: enable NAT Port Mapping Protocol. Block incoming IPv6 connections; And allow inbound IPSec authentication.

  Who can help me? What parameters, if all do I need to change the #1 router?  How to set up router #2 to make a second wireless network?

  Purpose: This is what I need--I need two separate wireless networks.  Before going further, by using the guest account and 5 GHz of a single router isn't an option for me.  I need to have both wireless networks separate (one of each router), do not talk to each other, or allow access between the two - the only is that they share the Comcast internet gateway.

  What you really need is a combination router / Ethernet switches that s supports VLANdedicated. Given that Apple routers do not, at best, you can potentially get the results that you are looking for, but at a performance cost. In other words, you can have two separate WiFi networks where clients connected to a network can not 'see' those related to another and both routers will always provide access to the Internet through Comcast modem. Note: Arris / Motorola SB6141 isn't a gateway device. Instead, it's a simple modem. A gateway is a router modem combination.

  To do this, should do the following:

  • The Time Capsule (TC) would need to be directly connected to the modem using an Ethernet cable. This base station would remain in its default configuration of the router. In other words, the router Mode (in AirPort Utility) would establish: DHCP and NAT.
  • AirPort Extreme would be directly linked to TB by Ethernet. The cable must be connected to one of the LAN ports on the TC on the WAN port to the extreme. It must also be configured as a router. However, there are differences in the extreme:
    • Use a different name to the Wi - Fi network.
    • Use another range of IP DHCP address. By default, Apple base stations use IP addresses in the 10.0.x.x range. I suggest that you set the base station of the second on 192.168.x.x range.

  There is a major drawback with this configuration. The second base station will be in a State of "Double NAT". Although this "separating" the two networks on different subnets, this condition is not very effective and connected to this network of customers will get lower throughput performance. There is no way around it and it is not recommended.

  First of all, the "Internet" tab/window Airport utility. Here are the options:

  Connect using: Router #1 has currently DHCP (which I think is OK?) What should it be set to Router #2?

  The two should be: DHCP.

  This tab lists also the current address in IPv4, the (255.255.254.0) subnet mask and the router address.

  These leave it as what. The TC is information of IP address of the modem. The extreme, he'll get the TC.

  It has grayed out information in the boxes for the DNS servers; Name of domain and DNS IPv6 servers.  At the bottom of the window, there is an IPv6 Internet WAN address listed.

  These leave it as what.

  If I click on the "Internet Options" button at the bottom of the window, it takes me to the 'Internet Options' window. Here, there are various IPv6 information - it seems that I can choose the configuration of IPv6 and the IPv6 mode using the drop down boxes/selections were also chosen.  There is also a checkbox 'Enable IPv6 connection sharing'. Are the current settings for these for Router #1: configure IPv6: automatically; IPv6 mode: Native; and check/yes to enable sharing of IPv6.

  Unless your ISP provides your IPv6 service, change the IPv6 configuration option to: 'Link-local only' on two base stations.

  Here, there is a drop-down menu "Router Mode", a DHCP range listed, and the ability to add or remove reservations DHCP and Port settings.  The DHCP range listed for Router #1 is 10.0.1.2 to 10.0.1.200.  There is currently no reserves DHCP or specified Port settings.  Finally, there is a checkbox to the bottom to "Activate the access control" - it is not currently checked/enabled.

  Router mode should be: DHCP and NAT to two base stations. Ignore the DHCP reservations and Port settings for now. Let the current DHCP range for the TC. Change the DHCP range for extreme for: 192.168.1.2 a.200. At this point do not access control for each base station.

  Since you seem to need the step by step instructions or need help to understand the different terms networking, I highly recommend that you help you to become familiar with networking, specifically on Apple systems. I suggest you consider taking the e-Book to the next control: take control of your Wi - Fi Applehttps://www.takecontrolbooks.com/apple-wifi network

• Intermittently, Time Capsule does not connect to the cable Modem

  Capsule time bought a few weeks ago.  Barely implemented.  TC does not recognize the cable modem.  These forums to get help.  Tracking the specific set of sequence with long delays between the steps and the modem and the TC.  It worked for about a month.  Now about once a day the TC works but not internet wireless or ethernet through the CT.  If I unplug the TC and let it restart and initialize internet connection returns.  During the internet cuts I have ethernet and Wi - Fi at transport CANADA, printers, and drives on the network as well as the time Capsule backup drive and your data.  If I ever lose ethernet and Wi - Fi to TB.  In addition, the modem works fine.  If I cut the TC and to the cable modem ethernet connection I have access to the internet.

  Thank you.  All were huge last time assistance.

  If it's always the same modem... a SB6141 of Arris... There have been a number of reports of trouble with this product with Apple routers. There is no mention that in your first post a month ago, because we wanted to see if a reset of the good modem would get things works well for you.  I had the same experience as with the same exact modem you have.

  The SB6141 is a good product, and the time Capsule is as well. But for some users, these two products do not work as well together. If you call people to support for modem, they show sure to like the question time Capsule. If you call Apple, they will have a different view on things. The bottom line when you go to a support group... because it of always the other guy that you are having problems.

  At this point, the only real solution would be to decide if you want to try another brand and model of modem and keep the time Capsule, or keep the modem and try another brand of router and then connect the Capsule to the router.

  In my case, I replaced the SB6141 (I tried 3 different SB6141s previously because the ISP admitted having difficulties with this modem and some routers) with a 5341J Zoom, and did not have a single falling Internet connection since I installed the Zoom for more than a year. If your Internet service provider indicates that the Zoom is a product that is compatible with their service, you might want to try this modem.

  But unfortunately, there is no assurance that the "solution" that has worked for me will be the solution that suits you. Such is the nature of the beast, when you work with products from two different suppliers.

• WRVS4400N suddenly cannot stall on cable Modem

  Won't bore you with all the ills that we have historically had with this modem. on the contrary, can I request ideas on the current problem? -something of a crisis:

  Suddenly, the WRVS4400N 'lock' to our modem cable.  This can have some conincided with a change of address from the ISP, in the form of a rebate to zero/DHCP lease renewal.  Along the way, I had PSI supply and reset the cable modem and have checked that we can connect directly to a single computer.  So I think the modem cable itself is OK.

  But we cannot get the WRVS4400N to "get" an external IP address.  The router is not quite dead, like the rest aside wireless upward and the work. Have you tried several resets and power cycles to attempt to rectify.

  Anything here seems reasonable at all?  Anyone has a similar experience.  I'd love to hear the answer "Pilot error", correct the errors of my ways, if someone has a handy answer!

  Thanks, Lou

  Time to start over.  Go here to connect via a cable modem.

• WRT610N and Motorola SB6120 DOCSIS 3.0 Cable Modem

  I've upgraded to the modem DOCSIS 3.0 in October due to higher bandwidth offerings of Comcast cable.

  Everything was fine until last week when I had recurring loss of Internet connectivity requires me to reboot/cycle my WRT610N and/or modem.

  I updated the firmware of the currently displayed 1.00.03 B15 and reset the router.  This did not help the situation.

  I also tried the suggestions mentioned here, including the Beacon Interval 75, threshold of Frag 2304, threshold RTS 2307, the wide-40 MHz Radio band.  Reset and cycled the router and modem after all this.  I also tried to power off my computer after each reset, all to nothing does not.

  I'm still losing Internet conncectivity several times per hour.  LELA is unable to repair the connection.  So far, the only solution is to reboot the router.

  Do I have a defective router (still under warranty), or is there a problem to interface with DOCSIS 3.0 modems.  Never had this problem with the old Comcast cable modem.

  My WRT610N is version 1 material.  Wireless encryption is WPA - AES, recommended by Beaver in a previous post in August.  Nothing is connected to the USB port on the router.

  Results of 'ipconfig/all' as follows:

  Microsoft Windows XP [Version 5.1.2600]
  Copyright (C) 1985-2001 Microsoft Corp.

  C:\Documents and parametres\joe > ipconfig/all

  Windows IP configuration

  Name of the host...: jb
  Primary Dns suffix...:
  ... Node type: unknown
  Active... IP routing: Yes
  Proxy WINS active...: Yes

  Ethernet connection to the Local network card:

  The connection-specific DNS suffix. : hsd1.ca.comcast.net.
  ... Description: NVIDIA nForce Networking Controller
  Physical address.... : 00-14-22-xx-xx-xx
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes
  IP address...: 192.168.1.107
  ... Subnet mask: 255.255.255.0.
  ... Default gateway. : 192.168.1.1.
  DHCP server...: 192.168.1.1.
  DNS servers...: 192.168.1.1.
  Lease obtained...: Thursday, November 19, 2009 19:04:46
  End of the lease...: Friday, November 20, 2009 19:04:46

  I "x-out" the last 6 digits of my MAC address for security reasons.

  I would be very appreicate suggestions.  I strongly suspect that I would like to order a replacement from Linksys via warranty RMA router.

  Thank you for reading this.

  Sincerely,

  Joe

  Received the replacement router on 22-11-09.  WRT610N rebuilt with firmware v 1.00.03 B15.

  Installed with the current LELA software.  Wireless laptop was runing Vista 32-bit, Wired PC on XP Service Pack 3.

  Everything works normally again.  Replacement router dropped not a (wired or wireless) connection since its installation.

  I find that my original router (bought about 3/09) was defective.

  After replacement of the router, I upgraded my OS to Windows 7 (32-bit on laptop wireless, 64-bit Wired desktop).  No problem at all with the router.

  Hope this helps others.

  Joe

• Motorola SB6141, Time Warner Cable...

  Time warner cable has replaced our modem with a Motorola SB6141, have not been able to get my Linksys wireless router to work from... ??  Ask them to bridge the modem, they tell me that it isn't their problem if I can connect to the internet, Yes, I can connect, but only if I hard wire to the modem...

  Quote your version of WIndows when you ask a question.

• Problems with new cable modem and router

  Long story short, that my cable modem went bad.  I replaced it.  Now the two computers cannot connect to the internet.  It gives me a DNS error, saying that they can not find the server.  However, I can get on the internet if I hang the right modem to computer with courses through the router. I got it with the new modem a few days of work and use of the router, but now it does not work.

  There are 2 computers on the network, the two runnning vista.
  a linksys router model number BEFW11S4 ver 4.
  and the motorola surfboard SB5101 modem.  the old modem was a surfboard SB5100 motorcycle.

  There's a btn reset on the router (often the metal clip through a pin hole)
  Everything also its possible allways the router is bad

• Time Capsule do not pick up address DHCP and cable modem...

  You just bought a Time Capsule and a couple of Airport Express. If none of these devices are connected together via Ethernet, they seem to have set themselves up, and all is well.

  That being said, I tried to create a mobile network instead of pure wi - fi and am studying various behaviors that are not as expected when I rear hub to the Internet Time Capsule, but need to isolate and go 1 bit at a time... (it works not as well as suggest Apple instructions on homelessness of installation)...

  If:

  1. configuration of the modem cable shows that DHCP is 'ON' and supplied address range 192.168.0.x by 192.168.0.y,.

  2 Cable modem wireless is disabled,

  3 Time Capsule Wan is connected to the cable modem, Ethernet

  4 Time Capsule is configured to request its address IP, DHCP

  5. Airport Express is in Bridge mode and have addresses such as 10.x.y.z (appears to be from a Time capsule).

  6. safe as Time Capsule is set to be as DHCP and NAT

  7. There is NO other device in this configuration connected by Ethernet except the cable Modem and the Time Capsule.

  So, why is the IP address of the time Capsule 76.181.45.xyz? (The address is NOT in the range of the DHCP as described in the #1; it is not supposed to be?) ....

  Whence this address?

  A friend says this address puts the "other side" Time Capsule of the cable Modem, directly on the Net?... (Shouldn't worry?) ....

  If none of these devices are connected together via Ethernet, they seem to have set themselves up, and all is well.

  It's because you didn't have the devices connected via Ethernet before you set up the. Given that the installation utility saw a wireless connection, it is assumed that this was the way that you want to connect devices on your network at all times... so he put it this way.

  If you had an established connection Ethernet before you ran the installer, then the utility would have detected this connection and set up the airport to "expand using Ethernet", does not extend to assistance of wireless.

  (it works not as well as suggest Apple instructions on homelessness of installation)...

  If all goes well, you don't talk about this document... Wi - Fi base stations: extend the reach of your network wireless by adding additional base stations Wi - Fi - Apple Suppo... .. Since the 'how' information in this article is at least 4 years late, bear little resemblance to the latest version of AirPort Utility and some of the information are simply not true.  This document if trash is what you... He'll probably do more harm than good with regard to the details of setting.  The article is OK for basic general information, however.

  6. safe as Time Capsule is set to be as DHCP and NAT

  It should not be if your modem is a modem/router "" or type 'bridge' of the device which is also DHCP and NAT services. The fact that you have disabled the wireless on the device confirms that it is both a modem AND a router. That being the case, then you have two devices that both struggling among themselves to try to control the same network... AND do you also have a network error called Double NAT... something you don't want.

  Probably the best at everything again and provide us with the number of brand and model of your "modem", that we can confirm what it is that you have, then the correctly configured time Capsule to work with this device. Once the time Capsule is set up correctly, it will be easy to put in place the other airports.

• WAG320N and cable modem connection

  I have a small question,

  You could point me to some reference material on my WAG320N configuration to use my modem cable via Ethernet 1 port. I saw that he mentioned it's possible, but I have been unable to me sorting.

  And before ask you, I put the DSL router that I move in the next 12 months and my new base will not have access to cable internet and I'll be going back to DSL.

  Thanks in advance,

  Phil

  Actually in this case your bad, but thank you for the quick response.

  After a few game, it seems that the WAG320N is specifically configured to configure Ethernet Port 1 WAN port and you can route all internet traffic through the modem cable via the WAN port, you just set up.

  If anyone is interested, then load up your routers page 192.168.1.1 default config.

  Click Setup

  - Ethernet

  Next to Ethernet connection: select the button labeled radio like Port WAN

  Most of the stand-alone cable modems will have a static IP address both under the list of connection

                           down box  Select the static IP address.

  Enter the IP address of your cable modem, subnet mask, gateway and DNS address by default. (These items must have all be supplied by your ISP)

  And finally click on Save settings at the bottom of the screen to validate your changes.

  Then connect to your WAG via the Ethernet switch or wireless connection and you should be good for surfing the web.

  I hope this helps someone else who tries to use a modem cable through the WAG320N or similar device.

• Why need a cable modem from a router can send and receive information to a computer?

  Why need a cable modem from a router can send and receive information to a computer?

  On Fri, 14 September 2012 17:14:59 + 0000, stuckfree wrote:

  Why need a cable modem from a router can send and receive information to a computer?

  A router is a device that connects computers (or other type of computer
  devices) to each other on a network and you can send files
  from one computer to the other. It does not connect to the internet, and
  you need a device called a modem vaguely to do this. The modem also
  connects to the router and allows the computers on the network
  (those connected to the router) to connect to the internet.

  However, note that there are some available devices that are
  router-modem combination. If your router is of this type, you do not have
  need a modem.

  Ken Blake, Microsoft MVP

• From high-speed wireless broadband with a cable modem, and shows the connection, but cannot access the web w / IE8

  I have Windows Vista, IE 8 and labtop HP Pavilion. I had just recently Cricket Wireless Broadband, with a USB wireless modem. I now have the Charter/Comcast broadband through my cable. The modem is connected to my PC via the Ethernet port. On the connection icon on the toolbar on the right down, it shows that I am connected. The "Local Area Connection Status" in the network and sharing Center seems to be connected, since bytes are sent and received.

  However, when I'm on IE8, it acts as if there is no connection. Not being able to view the web page. Also, now when I go to a local WiFi hotspot, I can't connect to a network, just as I always, and it shows that there is a link, however, it won't let me access the internet. It used to work, before everything first, I connected the cable modem.

  Any ideas? Thank you!!

  JFerguson15,

  If the Cricket connection works correctly but your cable connection is not, which suggests the computer is set up correctly and the problem is with the cable connection. All other systems are able to connect through the connection of the Charter? If this isn't the case, please contact Charter and see if they are able to determine the issue on their end or help you reconfigure the modem.

  Cody C
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.