Email from some senders blackBerry Smartphones can be read

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• Emails from group of blackBerry Smartphones

  Hello

  After some problems with not receiving emails from my camera (I stopped getting emails all at once), I contacted Orange which deleted all my settings without first asking me.  Now, I can not receive emails of Group on my mobile but they are appearing on my PC.  I checked my settings are configured to forward all emails to the handset.  I can receive no direct individual emails to anyone, but not by the groups that I belong to.

  I spent hours on the phone with Orange and they say there is nothing they can do because it is not part of their service support (even if they have deleted my settings in the first place).

  Please, how can I reset my mobile to receive emails from the Group again.

  Adeline says:

  Orange it reset everything to me

  Unfortunately, I have no way of knowing if what they also understood what I recommended. So it is your choice as to how to proceed now.

  Adeline says:

  but unfortunately my group emails are not transferred to my device.

  Please provide more details... to just say 'group emails', I don't know what is happening. Please be very specific on exactly what do emails and do not reach this specific e-mail from your account. For example, to use a different e-mail account (for example, from a computer) and send an email to this account, with only the unique about this recipient. Then send another one, but add another recipient to this e-mail. If both receive, so in fact things work correctly.

  Please then clarify what a "group email" is made for you. Is this something to someone who uses a distribution list? Or is it something anyone who adds each recipient a? Or is it a system of automated e-mail you receive from? Something else maybe? Just "e-mail to the group," I have no idea what is actually. And, have you checked with the sender that your e-mail address remains one of the beneficiaries? For, if your email address has been abandoned, then it would obviously no email to reach you.

  Adeline says:

  I just spoke with Orange again and they said contact Blackberry because they fear that I receive e-mails and the problem was solved!

  Well, then they gave you, I'm sorry to say. End users have no free channel to contact directly the BlackBerry. Indeed, this site is not in contact with BlackBerry... This is a user to user community. The only way to communicate with BlackBerry for free is to be back for BlackBerry by your carrier... they have official channels to do this. Otherwise, there is a fees-based method that costs you money just for your first question, without any guarantee of success.

  Adeline says:

  I also have a new icon that has appeared on my screen at the top right?  It is an oblong box, left side is black with a white combination chart inside and the right side is white with a black wifi graph in it.  What does that mean?

  This is new? These sounds quite normal icons that should always be displayed. See if they correspond to what in the present:

  

  Adeline says:

  Also, please what is BES?

  BES is BlackBerry Enterprise Service/System/Solution/Server - this is the method that companies use to improve the normal capabilities of the BBs which they control. If you get calendar, Contacts, tasks, Notes Sync wireless to your BB, then you're on BES and need to talk to your BES / IT admins.

  Adeline says:

  My apologies for any questions.  I am now frustrated on this subject, as I have no email for more than 3 days

  No worries... it's why many of us volunteer here, to answer the questions that people have.

  Good luck and let us know!

• BlackBerry Smartphones Can someone read this newspaper?

  Try to sync my iCal help BB Desktop Manager for Mac and the error message said simply: "a synchronization error has occurred, please try again" can you read this paper and tell me what is the problem? Thank you

  2009-12-01 13:24:56.790 INFO BASE_COMMANDCommands - start [command BDSyncCommand [device name: pin AK Blackberry "BOLD" ATT: *]]

  2009-12-01 13:24:56.791 INFO BASE_COMMANDCommands DB channel opening. [Order BDSyncCommand [device name: pin AK Blackberry "BOLD" ATT: *]]

  2009-12-01 13:24:57.857 INFO BASE_COMMANDCommands - from Sub: [order BDCalendarsSyncCommand [device name: pin AK Blackberry "BOLD" ATT: *]]

  2009-12-01 13:24:58.376 of INFORMATION DATABASE_CHLpimSync 'HOST_ADD_RECORD_EX' running on the calendar

  2009-12-01 13:24:58.418 INFO DATABASE_CHLpimSync Running 'HOST_REMOVE_RECORD' record '1361312429' on the calendar

  2009-12-01 13:24:58.419 of INFORMATION DATABASE_CHLpimSync 'HOST_SUMMARIZE' running on the calendar

  2009-12-01 13:24:58.572 of INFORMATION DATABASE_CHLpimSync 'HOST_CLEAN' running on the calendar

  2009-12-01 13:25:00.880 of INFORMATION DATABASE_CHLpimSync 'HOST_SUMMARIZE' running on the calendar

  2009-12-01 13:25:01.024 of INFORMATION DATABASE_CHLpimSync 'HOST_CLEAN_DIRTY_FLAG' running on the calendar

  2009-12-01 13:25:03.102 ERROR * default pimSync Exception When synchronization: Session cancelled. *-[NSCFArray initWithObjects:count:]: attempt to insert any object objects [0]

  2009-12-01 13:25:03.104 ERROR * by default pimSync an ISyncSessionCancelledException exception occurred because: Session cancelled. *-[NSCFArray initWithObjects:count:]: attempt to insert any object objects [0]

  (no stacktrace available)

  2009-12-01 13:25:06.224 INFO BASE_COMMANDCommands - complete [command BDCalendarsSyncCommand [device name: pin AK Blackberry "BOLD" ATT: *]]

  2009-12-01 13:25:06.225 of INFORMATION by default 1BB1EB50 'RIM Desktop"channel closes.

  2009-12-01 13:25:06.299 INFO BASE_COMMANDCommands - complete [command BDSyncCommand [device name: pin AK Blackberry "BOLD" ATT: *]]

  2009-12-01 13:25:07.790 INFO FEATURES key setting activeDevice to [name of the device: pin AK Blackberry "BOLD" ATT: *]

  My guess is that there is confusion in the software... I remove the blackberrydesktop of user/username/library/application support folder restart the mac, repair permissions and try again... If this does not work, you may need to disable some cache (using Onyx).

• BlackBerry smartphones can not read youtube or videos Blackberry 9790

  Help!

  I have a 9790 "BOLD" BlackBerry and when I try to play a video fom on youtube or any site, an error message appears

  "an error occurred while trying to play the media.

  What should you do to fix this?

  joanarose wrote:

  I already try that, but still it will not work

  Hi joanarose,

  Select your APN and then type this: http.globe.com.ph.

  On BlackBerry® smartphones 6:

  1. Since the smartphone, go to Options > device > Advanced system settings > TCP IP
  2. Check APN settings active

  On smartphones with BlackBerry Device Software 4.6 to 5.0:

  1. Since the smartphone, go to Options > Advanced Options > TCP/IP
  2. Check APN settings active

• Email from removal of blackBerry Smartphones

  Currently, the handheld is fixed to delete on the mailbox & Pocket that removes a message from your handheld when it is deleted in Outlook and vice versa. What the user wants, it's when it deletes an e-mail message in Outlook, removes it from your handheld as well, but when she removes an email on the handheld, it remains on Outlook. Is it possible to do this? It does not appear that the options remove on cover that then it would be not possible.

  on blackberry:
  Choose the option delete on "device".

  ==> When you delete a message on the device, it stays in Outlook.

  on Outlook:
  don't shift + delete
  Just delete the message so that the message is placed in the "deleted items".

  Then you must be between 1 and 15 minutes before the device is aware of this movement.
  ==> When it is updated, it will delete the messages on the device.
  Then, you can empty the 'deleted items' in Outlook.

  You can force this new awareness, on the device, when you are in the list of messages:
  Press menu, and then select "closer now".

• Email from Yahoo of blackBerry Smartphones

  My yahoo email stopped working (while I was in Fla {live in TX}).  AOL still works, but not Yahoo.  I removed the battery and let it reset itself 1 x. also change in the Setup wizzard since I changed my password.  Password has been change before I left for Florida.   Suggestions/corrections?

  Hello!

  UH... 1 x? As only tiny? And as in 1XEV not? On the Association, you will need to show 1XEV (uppercase) to have a full service. Alternatively, 1 x, did you think you were doing a reset just once?

  So, if you have 1XEV, then you should try the following things (stop working).

  Return Service directories:

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB02830&SLIC...

  Re-register the THS:

  Options > Advanced Options > host Routing Table > (no matter what line is highlighted) BBKey > sign up now

  Send Service books again.

  Remove and re-add the leads Yahoo BIS.

• Do not delete email from Yahoo of blackBerry Smartphones

  I've had my turn for a few weeks and had a Peral before that and never had this problem.  I don't know when he started as I don't check my email every day.  I get all my pop3 emails on my phone but when I choise to delete the message "on the mailbox & handheld" for some reason that's not Delete them it's my mail box Yahoo, plays on both of my Yhaoo accounts.  I'm having the same problem with the Facebook app, I therefore should not leave the message on the server and they are still all there.  Any ideas?

  Thank you

  Kevin

  Hi and welcome to the forums!

  Consider that Facebook messages use a Yahoo account as well?

  Try the following tips: reconciliation of two-way messaging doesn't work for an integrated Yahoo! Mail account

  Thank you

  Bifocals

• BlackBerry smartphones can not read the wav file

  I have the Storm 9530 w / v4.7.0.148 (Platform 4.0.0.181) installed. When I try to read an attachment wav file, I get the message "this type of attachment cannot be seen on the device. I have the bb installed v4.7.0 service attachment. Can someone please help with troubleshooting so I can play wav attachments?

  Thanks - Terrie

  I forwarded the email with wav attachment to my e-mail host who also comes from my Storm. I was able to open and read this attachment wav file. I can play now also the attachment of my account to work on the storm. Not 100% sure that solved the problem, but it works now!

• BlackBerry smartphones can't read txt files

  I loaded a simple txt file in my 8820 media card. I can see and open it, but the screen is black at 75%, and the background is white. If I move from characters I can see individual characters but it's hard to read a letter from a document at a time! Any thoughts on how I can read files txt properly?

  Thank you!

  You want to maybe download and install this application BBNotePad for your BB:

  http://blackberryrocks.com/tag/bbnotepad/

• BlackBerry smartphones can not read the media...

  I get the error message is the following: "Cannot read the media while the video camera is active." How can I turn off the video camera so I can see my videos.

  Hello Yellow grizzlyand welcome to the community of BlackBerry Support Forums.

  Sorry to hear that you are having a problem with your multimedia files.

  Remove the battery for 5 seconds then reconnect. After reboot, go to your media file and try to watch a video.

  If the error reappears, or are you able to view videos?

  Thank you!

• BlackBerry smartphones can not read video youtube in 3g

  I can't play the video of youtube on the 3g mode but when I'm on wifi I have not a problem.

  Is there a solution for this?

  This is the address to which it will automatically. I have been seaching online everywhere trying to find a solution and I finally decided to understand me and found it... because my phone is a phone of grey market, I had to adjust the settings of the AFN. Impossible to believe that I could not find this solution online...

• Response of the blackBerry Smartphones can not email!

  Suddenly, since I've updated my BB 8520, I find I can send and receive email - but do not answer them!  Any ideas as to why?

  Hello and welcome to the community!

  After updates or then get email of wobbly, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones can not open emails

  Hi - I can not open my emails this morning. Can see header, but when I try to open nothing happens. All the patches?

  Hello and welcome to the community!

  If it's for BES, then stop now and seek assistance from your BES admins.

  But if it's for BIS-based email, so with a strong carrier network signal (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books (pre-BB10 only devices)

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones can not receive emails and browsing!

  Juice I activated my blackberry services, a few days before, I can e-mail sent through my bb, but I can't receive mails through my bb... I n don't know wat happnd! as as I do hav navigation but I cannot see the maps or vision satellite of the Earth in the navigation of bb application, its just like a blankpage!

  Hello!!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should talk to your provider of mobile services for formal support.

  Good luck!

• BlackBerry Smartphones can not write emails, only not receive it?

  My curve doesn't let me write emails... I can receive, but if I try to reply to an email I can choose the option 'answer', but then I don't have any ' send' button... If I try to send a new message, well, I can write it and send it, but then it comes back with a red...

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS lines for these accounts.