Envelope printing problem

I have a HP Deskjet 6840.  Windows operating system.  The printer prints 8 1/2 X 11 documents fine.   It is used to print envelopes perfectly.  Recently, for no apparent reason: load the envelopes in - looks like it's printing, but the envelopes slide in white.

any suggestions?  Thank you...

Hi odysseus12,

Depending on what program you print from you may need to change the settings for the size of the actual envelope that you use.  Some printers do not like size custom made to be selected, then try and find the right size in the drop down.  You can also try and set the 'quick project' quality, sometimes this will help.

Try this and see how it works.  If you have more questions feel free to re-post and I will help you further.

Tags: HP Printers

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