Envy 00258-61211-96757-AAOEMF: Wi - Fi adapter has been disabled

My computer worked perfectly and I closed it down for the night.

When I turned on the next day there was no wi - fi connection and when I tried to solve it with result 'the Wi - Fi adapter is disabled.

The Wi - Fi on red of the keyboard lights all the time as it would when it is in "airplane" mode (but I checked that's not in "airplane" mode).

New HP update softwasre was downlaoed earleir in the day while the Wi - Fi was workng.  I wonder if that could be the cause?

I tried to call the HP Support, but their system is broken and they directed me to this website.

My laptop is a little less a year old.

Can anyone help?

Thanks a lot (in anticipation).

Paul

@PaulMarkham ,

Hello and thanks for the display on the HP support forum.  Before, I'd do anything, what do a system restore before the update.  This will remove the update and put your configuration before the update.

Using Microsoft System Restore (Windows 8)+.

If you are still questions please check this link.

PC HP hardware diagnostics

Please let me know how it works for you.

Thanks again for posting and have a great day.

Tags: Notebooks

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