Envy 14 K110nr: Cannot recover system recovery media, associated with PININST_BBV

I have a HP Evny 14 K110nr. In short, the system upgraded to Windows 10, started acting weird about a month after:
Lose access to resources (Task Manager, desktop, Control Panel, etc.)
Defective devices (wifi, bluetooth, etc.), suspended connections, System Restore gave a lot of mistakes.

Tried to fix the system, nothing worked (even the DISM restorhealth was not working and suspended 40%)

Long story short, I tried to recover the hd partition and could not complete successfully, same thing happened with my recovery media.

At the end of the recovery attempt, I get a BSOD and system resets. It was a loop like that for awhile.

Ran Diagnostics, no errors, but I suspect it was the HARD drive as the mentioned system errors on it before the collapse.

I replaced the HARD drive and started the process again, this time I have not received any BSOD, but after completitng, I get a message saying that the recovery was incomplete. Just now my system is a Clipboard and consider Ubuntu if I can't up the widows, but it makes no sense. I read through several threads that referred to this issue and I don't know if I've seen any absolute solution to this issue (none have worked for me so far). Here are a few:






At the end of my mind, that has persisted for more than a week. My computer is literally a week or two longer under warranty, HP thank you.

Hi @braveally,

Welcome to the HP Forums!

It's a great place to find answers and advice!

You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums.

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I understand that you upgraded to Windows 10 and then the system started acting weird about a month later with the loss of resources. and malfunctioni devices. You tried to do a restore but received many errors.  Then, you tried to do a system repair, but no luck. You tried to do a recovery from recovery and recovery but Media Manager once again without success.  At the end of the restore process, you have a blue screen and the system resets and goes in a loop.  You have run a complete diagnosis and all spent and that you have received error on the HARD disk before you replace it.

You proceeded to redo recovery and you do not have the BSOD, but after, you have received the message that the recovery was incomplete.

Here is a link to HP-HP System Recovery troubleshooting (Windows 8) computers that can help.

You can also try booting in safe mode.  HP computers - Windows Safe Mode (Windows, 10, 8).

If the problem persists I try to clean the optical drive, and then try using the recovery again.  You can try to clean it with compressed air or a disc to clean the disc. Also, check your disk recovery for stains or damage.

You can also try to boot any disk from Windows and reformatting the drive to start over with the recovery.

If it breaks down again it is likely that the discs and you will need a recovery kit.

Contact HP to Contact HP Support assistance

Please reply back with the results.

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