Envy 15-j011dx: hard drive crash (3f1)

I'm a 15-j011dx that will not start. On startup, I get error code (3f1) HARD DISK. When I do the diagnostic test I get this fault code: PU5N20-6SD7MT-MFGJWK-61EH03, product id: E3S20UA #ABA. I know that my laptop is now out of warranty and need help on how to solve this problem.

Initially, the cell will have the recovery Partition and that would give you an option to create a recovery disk set. If you have not created these recovery discs when the laptop was in working condition we can do right now

From now if you need to recover your laptop through the new operating system, you can check if the recovery Partition

is a condition in a work, or not, if yes you can easily recover/restore your laptop

If the recovery Partition is corrupted

You need to call HP Support and demand for a set of recovery disks, then you can recover/restore your laptop at the earliest

OR

You need to call Microsoft and buy an operating system with the license key, so that you can recover/restore your laptop at the earliest

I highly recommend you Contact HP Support by phone for assistance without delay

Hope this helps, for other queries in response to the post and feel free to join us again

* Click on the white button on the right to say thank you Thumbs Up *.

Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

Thank you

KNRK

Although I am an employee of HP, I speak for myself and not for HP

Tags: Notebooks

Similar Questions

  • Envy 15 j126tx: Hard Drive crashed

    Hi, my laptop's hard drive crashed, and I want to know if there is anyway I can get it back. In fact, my 'C' Partition (where the operating system has been installed) was running out of space, so I wanted to extend its size without interfering in anything else and I found on some site manager EaseUs partition can do this task, i.e. without deleting or re creation, it can resize partitions. So I downloaded Manager EaseUs partition and after installation, I tried to resize C, but it gave an error, it says something like the software was not compatible because it is software 32 bit, while I was running Windows 7 64-bit. I just gave up, assuming that this software is working 32 bit and with 64-bit custom. But when I hibernated my laptop, since he never turned on. It shows that there is no hard drive attatched.  I tried to check in the bios, diagnostic tool, but hard drive never showed up. Then I tried to Boot from a USB bootable (Windows 7 bootable USB), but in the section where I chose a player for windows, there is no drive. I tried to restore the repair option in the installer of Windows 7 too, but can't find any repair of the version of windows.

    Can I fix my hard drive?

    I fell off my hard drive permanently?

    My hard drive cable is unplugged? In fact I can't verify it cause I would cancel my warranty otherwise.

    P.S. I'm home, and I bought from another city, so I can't go to the dealer earlier!

    In fact you will not affect the warranty, if you check the hard drive. See page 47 of the manual here:

    Manual

    I think that the hard drive may be dead. The EaseUs couldn't do the invisible to BIOS hard disk or a Windows installation disc, but he could do no bootable hard disk by altering the partition table.

    I remove the hard drive and try it in a usb to SATA adapter and see if it turns.

  • Retrieve the profile Favorites after hard drive crash

    I had a hard drive crash and he had replaced. I managed to save most of my data from my old hard drive, but I don't think trying to save my Firefox bookmarks. I don't have a sync account until the accident occurred.

    Is it possible at all to recover Favorites from before the crash?

    Note: I use an iMac 2009 with a brand new hard drive and running OS X Mavericks.

    Firefox always takes a backup of bookmarks.

    Try these links

  • Satellite C660-1HP - hard drive crashed in 2 days

    I bought a Toshiba laptop(C660-1CV) to a local dealer just before two days. I had loaded VMware with couple of VMs and other important software.

    Despite my company insisting lenevo I went for Toshiba because I trust the brand and I had a real experience with Toshiba. Today morning after two days of buying laptop, the hard drive crashed and I got a black screen with no guest OS, nothing. My dealer said that he cannot do what I have to consider service of Al Futtiam centre. The hard drive just re-connected service center guys and it didn't work, he was immediately made a statement that the hard drive needs to be replaced and it will be another 4 to 5 days. He said to take a backup of your data, I have to pay 99 AED. Isn't it strange? My own laptop which is just 2 days has crashed and I have to pay to get my data. The technical guy has no other troubleshooting procedures except reconnect the hard drive.

    I care about her climbing at a correct level in Toshiba. If anyone has contacts in the region of the UNITED Arab Emirates forward to me.

    Hi pmavani,

    I'm sorry to hear that this HARD drive died after 2 days that are not normally but these things can happen, especially with the HARD drive, it is a mechanical part. But the don t worry that this case is covered by the warranty in order to obtain free of charge a new HDD to an authorized service and the guy said that it takes 4 or 5 days. It s ok for the laptop can be fixed within a week.

    > He says to take a backup of your data, I have to pay 99 AED. Isn't it strange?
    No, that s not quite strange. Backup doesn t warranty coverage, you should do it yourself. Which is the reason why you must install and configure the backup software before doing anything.

  • How to install Windows XP on Portege S100 home after HARD drive crash

    In my laptop s100-s1133 of a HARD drive crash. I buy a new one. Now, I can not intall OS (Windows XP). Windows is not installed, because it does not find my HARD drive. I got downlad drivers for toshiba (Toshiba RAID driver for XP (v1.3.8.0, 10/04/2006; 465 K)). After the installation of win98, it cannot detect the CD-rom...
    Y at - it a recovery for this model cd? or can say smb, how can I install WinXP on this model

    Hello

    You are right that you must install the first RAID driver before installing the operating system.
    If you have installed the RAID the installation Win driver will ask you to format the HARD drive.
    In this case, do NOT format the HARD drive because the RAID driver will remove and it is not possible to install the Windows XP.

    Now your question Win98; is on the page of the Toshiba driver you will find not all drivers for Win98 for this device and I assume that you need a particular driver for the CD/DVD drive to activate this device.

    I give you a warning regarding the use of the WinXP

    PS: On the Toshiba driver page, you will find the installation instructions. Follow this guide!

  • HP Probook s 4530: HARD drive crashed - no possibility of recovery of windows 7

    Dear Sir

    A few weeks ago my hard drive crashed, it was not possible to repair the HARD disk, so I ordered a new HARD drive.

    I thought that I was able to download and install Windows 7 onto the new HARD drive with the product on the back of my laptop, but when I try to download it from the Microsoft Web site I get a message saying that there is a problem with the request for approval. In further research, this can only for commercial versions, not pre-installed versions.

    So, how can I get Windows 7 now on my laptop?

    Product: Laptop HP 4530 s

    Series: CNU1263BN9

    OS: Windows 7 Home Premium (x 64)

    If I need to provide more information please let me know.

    Kind regards

    Mayuur

    Hello:

    You will need to contact HP in the country you live in and order a set of recovery discs for your laptop.

    Have the serial number handy to give to the customer service rep.

    http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

    Since you have a notebook of class business, contact the business support section.

  • My hard drive crashed and I lost beta4.11 Firefox. Where can I find a link to download the beta version 4.12?

    I've been using and communicating back re: Firefox beta 4.11, up to what my hard drive crashed. Now I don't see a link to download the beta version. Please post a link to download the beta now (4.12?).

    Yes, this is what will become the official version of Firefox 4 providing no showstopper bugs are found.

  • Satellite L955-100 - HARD drive crash / no recovery disk

    Hi all

    I think I have a huge problem, so I would like your advice.
    Yesterday, my HARD drive crashed and a noise 'click of death '.

    My warranty has already expired, and of course I did not the recovery discs...

    I know that it was stupid to forget something, but even if I would like to ask you if you have another solution to my problem.

    Already, I thought about buying a new HARD drive, but then my problem is still not having access to my Windows 8 (which was on the recovery partition).

    Thanks in advance,

    Michel

    In my opinion, you should simply replace the HARD drive and need to use the recovery disk that you could order at Arvato Services
    The disc isn't expensive; round about 30

    Maybe you want to increase the performance of the computer laptop buying an SSD?
    The SSD is a bit more expensive that a common SATA HDD, but believe me: it will significantly increase the performance of the laptop

  • After a hard drive crash and recover most of my files on an external hard drive but who eventually became my only internal, because I live on an island in South America and there is virtually nobody on the island I live it can he

    After a hard drive crash and recover most of my files on an external hard drive which eventually became my only internal, but because I live on an island in South America and there's hardly anyone on the island I live who can help other that a friend, I took a trip to Miami to visit the genius bar and they did a new install of Capitan which I don't really like by the way.  In any case, I though I had lost all my iPhoto library, but I managed to find my photos. Only now I have two libraries... the iPhoto with images from my Photos on Capitan and 8 years.  Is it possible to consolidate them in a library?  And can I still use RAW to be able to edit photos? aIso, y at - it a tutorial for the Photos?

    In the future more facts and less editorial help here

    SO now, we know all about how you feel but nothing on your system or your problem

    What version of El Captain do you have (10.11.3 is the current version with Photos 1.3)

    You cannot merge libraries without third party software - Photos of power can merge pictures libraries

    You can migrate iPhoto libraries to libraries of Photos by dragging Photos icon in the Dock

    When you first launched the Photos it has migrated the last used for Photos iPhoto library

    I hope this will help, but to get specific answers, you need to provide real information and not feelings

    LN

  • HP Pavilion 15-p077sa: hard drive 1 (3F1)? Cannot phone start-up.

    Hello

    Recently, I had this error that says "boot image selected could not authenticate. I saw solutions to this and decided to do a new install of Windows 10. I could not choose to settle due to some error (sorry I forgot the name). Stupidly, I decide to any format... Now every time I boot the laptop I get this error message-

    Hard drive error

    Please run the hard drive Test in the system Diognostics

    Hard drive 1 (3F1)

    F2 System Diagnostics

    For more information, please visit: www.hp.com/go/techcenter/startup

    I visited this site and found nothing useful, that too, these are the results by the hard disk an extensive Check (these sautéed results to the top in less than 5 seconds, so I think that something is wrong)

    INTELLIGENT control: PAST

    Long DST: FAILURE

    FAILURE ID: 94N41V-78B81J-MFPV7F-61CC03

    PRODUCT ID: J5B64EA #ABU

    Hard drive 1

    If there was a way to fix this without having to replace the hard drive that would be great as I see no way to open this laptop as it doesn't seem to be a space where I can separate the parts after the screws. Thank you!

    Here is the Manual:

    Repair manuals

    See p. 105

    https://www.YouTube.com/watch?v=OpmkHPE9od4

    If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

  • Pavilion Slimline s3620f Hard Drive Crash

    My hard drive crashed on my Slimline s3620f desktop PC. I wasn't able to back up data/files on the rise and don't have a recovery disk. The computer came pre-installed with Windows Vista but I can't find the original software for this computer disks, but I always keep them and have them for other computers that we have.

    What I need to know came this computer with an operating system CD? If I buy a new hard drive, I need to know how to get the original preloaded software to the new hard drive?

    I found your recovery disks available to surgeons from computer to this site:

    http://www.computersurgeons.com/p-16401-recovery-kit-ne539av-for-HP-model-number-s3620f.aspx

  • Hard drive crashed and I reinstalled Windows 7 but my system properties are weird.

    original title: help

    After a hard drive crash, I reinstalled my operating system to windows 7.  However, I think that he is "buried" and unused o my new hard drive.  Instead, it SEEMS that I have windows NT, & a mix of properties in VISTA and 7.  I much prefer to have a real operating system, as opposed to the almost "virtual" NT  However, those who have themselves appointed trustee-directors, left me with little control over my own computer.  I understand that right now I NEED administrators.  I would be grateful however, certain controls - and certainly some understanding- of what is happening with my own computer: like, where to FIND things, OPEN & USE some of my own stuff.  Help!

    Create a new user account (admin) if possible:

    http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

    Have you installed the operating system? If so, your default user account is an admin user.

  • I used to have the windows xp Media Center until my hard drive crashed. I had to put a regular version of xp on my pc. can I get the media back version?

    I used to have xp media center edition 2005 on my pc until my hard drive crashed. I had to put a regular version of xp on my pc. I would like to put back the original version on it. is there one out there somewhere I can get my hands?

    Unfortunately, you can not install Windows Media Center in home or Pro.

    You will need to purchase a new DVD of WMC 2005.

    They are cheap now and I saw them on the Web for about $60

    Do a search and you will find them.

  • My hard drive crashed. I need to reinstall Windows xp sp3. I have my product key but no disc. What should I do?

    3 years ago, I built my own computer. I tried to use Windows XP to not run in compatibility problems that occurred when installing Vista. I bought the software for Vista and exercised the downgrade option to Windows XP pro. Now, my hard drive crashed, when I get my new hard drive, I have of course to re install Windows, but I don't have a disk for XP. I must, however, a key product however. What should I do next? I don't want to install Vista if I can avoid it.

    Hello annspressman

    Please see: How to replace Microsoft software

  • My hard drive crashed. Can I replace it and reload my XP Pro disc to a hard drive nine?

    My hard drive crashed.  Can I use my Windows XP installation with my same motherboard disc and a new hard drive?

    Yes, you can install XP using your XP CD to your hard drive again. Once you have the product key.

Maybe you are looking for

  • Cannot restore iPod 1st generation ispw file

    Hello I am on windows 10 and could not restore iPod touch 1st generation no matter what ispw file. I received the error 1600 and error 20. I tried to restore in DFU mode and recovery. Is the files I've tried damaged in any way, my iPod or iTunes? I t

  • Waveform graphic multiplot

    Hello I'm working on a project to map speed and rpm of a vehicle over time on axis x. I have sucessfully maped on an XY graph with speed on the right side and rpm on the left. Now, I want to change this representation in a stacked structure, but only

  • HP pavilion g6, shuts off and now I doesn't

    A few hours ago, I close the lid of my laptop. It is not defined for sleep, shut down or Hibernate when I do this. I tried to open it back up earlier, and he had apparently closed. But no amount of withdrawal of pressing or button battery provoked a

  • Internet Z2 Xperia issues

    Hello, I have a problem with my Internet every day it goes down and doesn't auto connect again once I put on airplane mode or restart everytime I already call my provider and they give me a new APN and always the same question, the signal where I wor

  • Previous system recovery

    My laptop had Windows Vista loaded from the factory, all the drivers have been loaded. I have a folder of collection on the d partition. By mistake, I installed Windows 7 and removed Vista. I lost all drivers. I need to recover my Vista. I can't use