ENVY 4500: Install HP

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• ENVY 4500: Lack of scanning for HP ENVY 4500 software after reinstalling the laptop

  Dear support,

  I got a HP ENVY 4500, installed on a laptop with Windows 8.1 and the HP Software scanner worked fine.

  I have recently reinstalled the same laptop but with Windows 10 Pro: the printer works fine but the scanner software HP is not available! I can't use all the features of the printer this way...

  My question is: why the HP scanning software is not available for Windows 10 Pro? I used the original CD.

  Where can I download the (new) 10 Pro software for Windows?

  Please help me solve this problem.

  Kind regards

  Carmine

  Hi all

  now, I have solved my problem: I install the Windows 10 soft "HP Scan and capture" from the Microsoft Store and it works very well with HP ENVY 4500 printer / scanner!

  Concerning

  Carmine

• HP ENVY 4500: HP install and download Assistant does not

  Hello

  Someone accidentally uninstalled the HP ENVY 4500 software on my computer. I can't download the driver when I go to the site and download the software, it moves not from 0%. I tried to uninstall and re install twice now with the computer restarts in the meantime.

  Help, please.

  -Justin

  Hi, Justin:

  Try it here... Have downloaded for me very well.

  File name: EN4500_198.exe

• install the hp envy 4500

  I have a new HP Envy 4500. I installed it and on a laptop with Windows 7, everything works as it should. I'm now trying to connect another laptop running Windows 8.

  I go through the steps, following the instructions on the supplied CD. When I get to "enable - continue we Line" I get a message saying "check internet connection and try again.»

  The laptop is connected to the internet.

  Any suggestions on how to complete the installation?

  Hi KiteFlyer,

  I see that you have any questions, fill out the installation for your craving for 4500 on your computer Windows 8. I'm sorry to hear that, but I will certainly do my best to help out

  When the installation gets to that point, and gives you the error, you are able to open Internet Explorer and navigate to a Web site and click on a link?
  If your laptop is wireless you are able to connect directly to the router/modem during installation to ensure it does not lose connection or something like that?
  How far are you from the printer and the router when you run the installation?

  You can try to use the HP printer installation wizard to install the printer as well and see if it uses different results.

  I hope hear from you soon!

• HP 4500 Envy: Just installed my hp envy 4500, it won't scan in color when you use the pdf document.

  I just installed my hp envy 4500 with software updated and everything. When I scanned a page of letter United States using Documents with text preset (through the control panel of the printer or my mac using Hp scanning application) it comes out only in black and white. The only color work is if I use the 'General purpose' preset, but the resulting dimensions of the scan above the 8.5 x 11 format.

  Ive tried to see if I can change a mode in the settings of scanning... I saw this earlier post to troubleshoot: http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Envy-4500-won-t-scan-pdf-in-color/td-p/3970...

  but these instructions correspond to my HP utitliy application since there is no 'blue triangle' or drop-down menu next to the Mode of my Scanner... as well as an option to choose the color.

  Help would be greatly appreciated!

  Hi @jnicolem

  From your description, it seems that you need to change your scan tasks. You can change the scan tasks by following the steps below.

  Follow the instructions below.

  • HP utility open from the dock.

• HP envy 4500: hp envy 4500 cannot print after upgrading Windows 10

  Does not work with windows 10. When the updated drivers will be available?

  I have downloaded and run EN4500_198.exe. Add a new printer via direct wireless.  I received the message that my printer has been installed. When I try to access the printer through the network, the printer is not found. When I do for the devices and printers, I see my printer with the following message: HPF734F1 (HP ENVY 4500 series) driver is not available.

  I can scan to my computer, just not printing. I'm lost.

  OK just figuredb out. had to remove the old printer definition Bundeskunsthalle windows 8.1. Once I did that, win dows 10 find the printer on the network and use it correctly.

  Thanks for all the help.

• HP ENVY 4500: HP ENVY 4500 unrecognized as Scanner

  My Windows 10 computer recognizes my HP ENVY 4500 printer as a printer, but not as a scanner.

  The 10 app windows scan says it can't find a scanner.

  Scan in the HP printer Assistant button causes an error message: printer not found. But I can't use the print functions.

  I am connected by USB.

  It only started happening recently, perhaps for an upgrade of the software Windows 10.

  I just downloaded the most recent printer driver software, but this has not resolved.

  Help!

  Hello

  You can try scanning HP and Capture apps in HP AIO Remote?

  HP AiO Remote apps

  Follow these steps to get the applications (if it is not already installed):

  1. Go to the Windows store
  2. Search for "HP AiO Remote" apps
  3. Install the apps.
  4. Apps should detect your wireless printer, depending on the applications, there is a function "Scan."
  5. Click the Scan and it will direct allows you to download apps "Scan and capture.
  6. After installation, you should be able to scan.

  Hope that helps.

• HP Envy 4500 will not print computer

  Hello

  My HP Envy 4500 works perfectly for some time now.  Unfortunately, it stopped printing from my Dell laptop, running Windows7. It scans to the laptop very well.  It copies fine, and it prints from my iPhone fine.

  I've reviewed a ton of messages and tried many things:

  * Uninstall/reinstall wireless (at least 8 times) - via the website https://123.hpconnected.com/activate/woobe/ENVY4500

  * Uninstall/reinstall via USB

  * ran doctor utility printing/scanning (or whatever it's called) and says it all looks very good

  sending a test with a HP tool page is fine, however, the internal test via the tool HP Print page fails

  I'm losing my mind and would be really grateful for the help.

  Thank you!

  Hey @JNZM,

  Thanks for getting back to me on this subject. Normally, I get a notification email indicating that you had replied to a post that we are working on. In this case, I never had an email, so I just found this post unanswered today. Normally I answer as soon as I come into the office. I have some more tricks up my sleeve that we can try to solve the printing problem you feel. Can I please have you follow the steps below to load another driver on your machine and test print.

  1. Click on the Start menu
  2. Select the devices and printers
  3. In the devices and printers folder right click on your HP Envy 4500 and left click on printer properties.
  4. Left click on the Advanced tab
  5. Left-click on new driver
  6. When the new driver window just press 'Next' until you see a list of manufacturers on the left and a list of Printers on the right.
  7. Select HP as the manufacturer on the left
  8. DeskJet 6980 select the printer on the right. If Deskjet 6980 does appear to only select "Windows Update" at the bottom left and once the update is completed, you will be able to select Deskjet 6980.
  9. After selecting Deskjet 6980 hit Next to complete the wizard driver new
  10. Under the printer properties window, select "Apply", but don't hit not OK
  11. Select the general tab
  12. Rename your HP Envy 4500 printer
      
  13. Click OK
  14. Finally, right click on your HP Envy 4500 one more time and click on Printing Preferences
  15. Left click on the paper/quality tab
  16. Left click on the drop down menu 'Normal' for quality printing at the bottom right and change its normal fast
  17. Press apply and OK

  Now that the other driver has been installed, test printing from your Windows 7 computer again.

  Please let me know if this procedure works for you. Good luck!

• HP envy 4500: digitization of documents in PDF format

  After doing some research, it seems that HP are not including a PDF option on their scanning software. Is anyone know why and what I can do about it?

  Thank you!

  Hi @sharon_c

  Hello
  
  Thank you for using the HP forum.
  
  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5304876#Z7_3054ICK0K8UDA0AQC11TA930C7

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  The following resources will help you on your analysis. (it uses the same software as your desire to 4500)

  Scanning multiple pages in PDF format

  HP Officejet Pro 8630

  https://goo.GL/29VJth

  Scanning multiple photos:

  HP Officejet Pro 8630

  https://goo.GL/ADYDmo

  Scanning tips:

  HP Officejet Pro 8630

  https://goo.GL/fjZvqM

  Hope that helps.

• HP ENVY 4500: Scan the form of the printer for computer

  Attempt to analysis of a document from HP ENVY 4500 to my Dell computer.  Says that I have to synchronize but do not know how...

  Hello

  Have you installed the software and drivers on your computer again. If so, please try

  Double-click the icon of the printer on the desktop,
  Select manage the Scan of the computer
  Click Enable-
  
  You can start automatically with Windows, BUT you will get an arror message if you turn on the computer FRONT of the printer.

  Kind regards.

• HP Envy 4500: Can't swipe Mac computers

  I am trying to scan something to my computer for school and it keeps send me errors.  I need to fix this ASAP!  My computer is a Mac OS X 10.11 El Capitan. My printer is a HP Envy 4500. It keeps giving me these errors.

  Scanner communication cannot be established. Make sure that your device is turned on, check the connection and make sure that your network is working properly. If these conditions are correct, restart the device and try to scan the image.

  and

  HP ENVY 4500 series is currently unavailable. Please check if it is connected and turned on, or try again later.

  He has turned on and connected to my computer and I downloaded the HP and HP Easy Scan utility.

  Hi @ufohouse,

  Thank you for joining the HP Forums!

  I saw your post about how you can not scan computer with your HP Envy 4500 on Mac OS X 10.11. And I'm happy to help you!

  How is the printer connected, wireless or USB?

  To confirm that the hardware of the printer is functional, you are able to make a copy with the glass of the scanner of the printer? Copy of Documents.

  What happens if you try to scan from Apple Image Capture?

  Figure: screenshot Image Apple

  

  1. Place the document or photo face down on the scanner glass, and then close the scanner cover.

     If your printer has an ADF (ADF), you can use it to scan multi-page documents at the same time. No pictures load in the ADF to not damage the photos and the printer.

  2. Open Finder , click OK in the menu bar, click Applications, and then double-click the Image Capture.

  3. Click on the name of your printer in the devices or shared list.

     NOTE:

     If that device software is not installed message appears when you select your printer, click on install, and then follow the instructions to complete the installation.

  4. Click on show details at the bottom of the screen.

     An overview of scanning opens, then change the following settings:

     • Scan Mode: select the scan bed or the automatic document feeder, depending on where you have loaded the original on the printer.

     • Type: scan as color, black and white, or optimized for text documents only.

     • Resolution: higher resolution produces better image quality using as many dots (pixels) per inch. A higher resolution increases the size of the analysis file. Use a higher resolution for scans with graphics or items that need to be the best details. If you scan a black and white text, higher resolution is not necessary.

     • Size: use a standard paper size, or select the use custom size option.

     • Scanning to: select the folder you want to save in analyses.

     • Name: type a name for the saved analysis file.

     • Format: select the type of file for analysis.

       NOTE:

       Select PDF or TIFF format, and then select the check box next to combine in a single document to save documents to multiple pages or multiple images in a single file. This feature is only available with these formats.

     • Image correction: click on the pop-up menu, and then select manual to display the color change options such as brightness and saturation.

  5. Click on scan.

     The scan records in the selected folder of the scanning to .

  Source: scan from a Mac (OS X).

  Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I hope hear from you soon!

• Clubhouse 15-ab262nr: HP Envy 4500 on Hp Pavilion Win10

  After installing my HP Envy4500 (wireless) on my new HP Pavilion 15 there is no printer Assistant available to allow analysis of the laptop. Printing is fine and I can scan from the control panel to the desktop from the laptop. Always available on my HP 1102W Printer Wizard.

  Hello @onslo.

  Welcome to the Forums of HP's Support. I understand that you have a problem with the HP printer Assistant. I would like to help.

  I want to confirm that you are referring to the Envy 4500 printer and it is connected wireless and not the Officejet 4500 wireless printer.

  Have you tried running the HP print and Scan Doctor?

  If you have, what was the result?

  I await your response.

• HP Envy 4500 - Scan does not, most periodic freezing

  Hello

  I'm having a ton of problems with my HP Envy 4500. I will first start by scanning. First to get the "No found computer" message when you try to scan (I can print fine however). I tried HP Print & Scan doctor, he said I was not fully installed the driver. So I download the file ~ 100 MB, then it passes through basic facilities, then allows you to "Connect to printer", I'm wireless and enter the IP address (which is connected and Excellent report) and about 10 seconds later, he says: "cannot find the printer. My only options are the search, the installation program and cancel. Therefore, I can never get to install and he sends me in a loop. I also file & Printer sharing turned on with Windows 8.1, with the automatic configuration of network devices.

  Since the end of the printer, I've tried manual and automatic IP and also directly connect without a bit of luck. In addition to these frustrations adds the printer freeze about every 10-15 minutes. I have to disconnect and reconnect the printer for it to work again because it is totally insensitive.

  Finally, my printer indicates an update is available, so I download a driver, but it ends with the OXB82EF9BA error code. All crashes again.

  I tried everything that I can for hours without success. Please notify.

  -Jesse

  Hello Jesse_B,

  Welcome to the HP Forums!

  I understand that you get some problems with your desire to 4500. I will do my best to help you! First of all, I need to know your operating system on the computer that is having these problems? Click here to read: Windows.

  Because you are having problems with the HP software, I'll give you a few steps to help:

  Please uninstall the software on your computer by following this document from HP about uninstalling the printer software. When it finished, I would like you to clean your Temp folder on your computer:

  1. click on the start menu, in search programs and files type % temp %

  2. press on Ctrl and together on your keyboard (this will highlight all)

  3. right click on your mouse and click on remove

  Now, perform a clean boot on your computer by following this Microsoft document here. This will eliminate the conflicts of software that occur when you install a program or an update or when you run a program.

  Secondly, I would like to you can use the Printer Wizard to install the full features software. This is the right software and you need to use a USB cord to perform this step. It will be much easier to find your wireless network. (It's only for the Windows operating system 7-8: 1).

  If you printer is still the gel, then make sure that the printer is connected to a live wall, not a surge protector. I want to see if that makes a difference. Also, try to reset the printer for more than 60 seconds. Leave the printer turned on > unplug the power cord at the back of the printer.

  You receive an error message "OX82EF9BA". This refers to an error in Windows Update. You must perform this update on your computer. Please post your results, I will be looking forward to hear from your part have a good night!

• HP ENVY 4500: HP ENVY 4500 - number of pages per device

  Hi - is it possible to get a number of pages for each separate device that prints on my HP ENVY 4500? Thank you.

  Hi @Lid999,

  Welcome to the Forums of HP Support! I see that you are interested in a number of pages for each device that print to your HP Envy 4500.

  This option is not available, because the number of pages for the HP printer is the total number printed on this machine.

  I'm sure you can find a 3rd party software that can install on all devices to give you the number of individual pages, I suggest a Google search.

  I hope this helps!

  Thank you

• HP ENVY 4500 e-all-in-one: cartridges and country

  History:

  My father-in-law is living in Belgium, near the border.  He went to Holland for shopping sow, a promotion for a HP Envy printer and purchased.  Simple.  Then when I was visiting him, he asked me to install the printer.  I tried and it sucked!

  Following the installation guide (a double-sided with only the images page), I removed the protection, under voltage, chose my country (Belgium), discovered the heads of cartridges and insert cartridges.  But the printer screen showed a message explaining that the cartridges were not intended for this printer.  They came out of the box the printer!

  So time to seek the support of troubleshooting.  And I found this page http://support.hp.com/us-en/document/c02558798 explaining all the evils that you get if you cross a border with a HP product!

  Assuming that the problem is related to this wonderful device...

  WHY should I select a country?

  WHY is there no clear warning on the box as 'to be used only for the Netherlands?

  If the problem has some other cause...

  WHERE can I find real support of troubleshooting?

  Conclusion:

  What is the lesson?

  So far: do not buy the product HP more

  While HP regionalize some inkjet products, the Belgium and the Netherlands are in the same region and use the same cartridges HP 301 in the Envy 4500 printer.

  The question that you see is unrelated to the regionalization.  It is possible, that there is one grain of paper dust or other debris on the electrical contacts.  I would suggest the steps of troubleshooting in the paper here.  If this does not resolve the issue please contact HP.

  From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
   
  File number and phone number are displayed.  Call the phone number provided and forestry of the number of the folder that you created.