ENVY 4520: Computer does not see section scanner WANT

Last weekend, I bought a 4520 want TO replace a malfunctioning Lexmark all in one. I quickly learned that the software for this printer avaulable was not available for Mac OS X 10.7.5 (Lion). However, I followed the instructions on the Apple and this site and downloaded the appropriate drivers for the 4500 series. I am able to print wireless from my Mac, but when I attempy yo scan, the 4520 does not appear. In fact, printing and control panel Scan sees not the 4520 otherwise than as a printer no scan option available. Utility HP 'sees' the fevice but offers no adjustment of parameters. The application of scanning HP, does not see it no more.

While printing is the main reason I bought this unit, the scan function is also valuable and I would like to be able to use it. Of course the current HP software does not support my Mac and OS (Lion) - are there any ear; first versions of installation scanning software partitions. If not, do you have suggestions for () maybe) generic software that will allow me to use the scanner?

-colin

Hi Colin,

Sorry for the frustration you must be feeling.  I did some checking and confirmed that HP only provides drivers scan of your product on OS X 10.8 and later versions.  This product also supports the Apple AirPrint (scan) functionality, which allows you to scan without HP software, but still this support is only available on OS X 10.10 and later versions.

I am not familiar with the features of 3rd party scan applications.  My only suggestion would be to consider upgrading the version of the OS on your Mac (if possible) because this opens up your options considerably.

Tags: HP Printers

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