ENVY 5660 All in One: internet access HUGE in 4 hours of printer ENVY 5660

Hello

I had a hard time with my brand new (3 days old) want 5660 Iin all-in-One. He had a rash of sleep/wake/restart Issus where I worked through--with little success.

However - today I saw a HUGE increase in my use of the internet just in the last 4 hours. I installed this printer on 7/25 - use of the internet was normal on this day and on 7/26 - nothing more than my usual consumption - and I was playing around with the printer for the most part of these 2 days. Today I turned it on and within 4 hours, I had used close to a GIG and a half - usually in a day I don't use only about 250 MB (a GIG and a half is about 8 days for me).

Everything was normal - unauthorized access to my signal, nothing extraordinary for the use - computer actually very little use at all - just this printer. Any ideas of what could be the cause? Something went wacky within the printer itself?

I have little confidence in this printer now - and if it's really going to use all my monthly allowance of the internet (I don't have unlimited access) - I can't keep him. It is now OFF until I followed my use some time - which is not helping me to solve the other problems he has.

Any ideas on what the question might be - something to check or disable - would be greatly appreciated.

Thank you!

AMT

Hello @TNorth,

Welcome to the HP Forums, I hope you have a pleasant experience with us!

I understand that you have some doubts about the internet usage of your e-all-in-one printer of HP ENVY 5660. I want to help you with this.

First, while the printer connects to the internet, none of its functions could use the amount of data you describe. So, I do not exclude the possibility of an unauthorized access to your network.

You use the printer for ink snapshot? Otherwise, you can actually turn off the function of web services on the printer and it does not connect to internet at all (you will still be able to print good wireless).

If you want to keep the web services that are running, try to disable the feature of automatic update for your printer:

  1. Drag to the left on the printer homescreen and select Setup.
  2. Select printer Maintenance.
  3. Select update from the printer.
  4. Make sure that the Automatic printer updates is set to OFF.

If you still have problems with the printer after these steps, I recommend to contact our telephone support of HP Cloud Services at 1-855-785-2777.

I hope this helps!

Tags: HP Printers

Similar Questions

  • HP Officejet 8500 a e-all-in-one: Officejet 8500 A progressively less black ink prints

    Greetings,

    I have an Officejet 8500 a e-all-in-one, which was a little finiky when it print black ink. It prints well in the morning and for most of the day, but sometimes late in the afternoon, it will print progressively less black ink until it stops completely. When he is left alone during the night, it will start printing without any problems again in the morning. The amount that we will print does not seem to have an effect. It will do the days where we printed almost anything just as often we are printing constantly throughout the day.

    There is a laptop connected via the USB port and two other people who connect via radio. A computer has 10 64 - bit Windows, Windows 64 - bit to 8.1, the last is a macbook. Printing problems are are produced through two connections.

    There is no problems with the ink cartridges, they are brand new and in Full ink levels report.

    The printer has aligned the printheads several times with success.

    I ran to the printhead cleaning several times and it had no effect.

    I took the print heads and cleaned the contacts on the back and in the machine.

    There has been no error on machines or computers.

    At this point I'm not sure if it's a matter of ink clogged or if it is somehow overheating.

    Hi pyrakitt,

    If the steps described in the guide I provided did not resolve your problem, I would certainly consider replace the printhead (s), or the upgrade of the printer. Please Contact HP phone support for assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

    If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

    Hope that answers your question and have a nice day!

  • Hp5520 all-in-one: Hp5520 need to reset password every time print set up wizard

    3 weeks of holiday worked very well recognize now iPhone, iPad or Mac laptop. Says it is connected but can print only when I go to the wizard set up set password. HP 5520 all-in-one

    Hey @A-B,.

    I understand that you must run the Wireless Setup Wizard and enter your wireless password to establish a connection when you try to print from your Apple to your HP Photosmart 5520 devices e-all-in-one printer. I would like to help you to solve this problem today. Because the printer shows 'connected' but fails to print if you run the Wireless Setup Wizard, the problem you are experiencing is most likely in the router itself. When you have a wireless printer is really no area gray: it either works or it doesn't. If the printer fails to connect wireless, the wireless card may be damaged. If the printer connects wireless (even if it is intermittent) the wireless card works. Because your connection seems to be intermittent the router can be see your printer as a threat and intermittently block printing and scanning wireless two-way communication. That being said, there are a few troubleshooting steps that we can attempt to create a more stable and reliable wireless between the printer and Apple devices.

    Powercycle router:

    The next time the Wi - Fi connection problem occurs, do not run the Wireless Setup Wizard on your printer. Instead, you're going to have to powercycle your router. This step will also prove with certainty at 100% if your router is the origin of this conflict of connectivity. If your printer is working well after the powercycle, then the router is the cause of the connectivity problem.

    1. Start by unplugging the power cable to your router
    2. Once your router is unplugged, turn your printer off
    3. Then, shut down your computer
    4. After 30 seconds to 1 minute, plug your router back in
    5. Then, turn on your printer
    6. Turn on the computer

    After a few moments, your internet connection will return. Please check on your Mac you are able to navigate to Web sites. Once the internet is to answer, test print. If printing works fine now continue to use your printer as the question can not return.

    If the question comes up, ports and settings will be verified on your router.

    • Ports to open and settings to adjust the router:

    If you don't know how to check the ports and parameters listed below, you may need to talk with the manufacturer of your router for assistance.

    Ports to open:

    • The incoming Ports (UDP): 80, 137, 138, 161, 427, 44
    • Coming out of Ports (TCP): 137, 139, 427, 5222, 5223, 9100, 9220, 9500

    Parameters to be set:

    • MAC filtering must be OFF
    • Firmware on router must be updated
    • Firewall on the router may need to be OFF for the test
    • The multicast must be turned on
    • Hello must be activated
    • If you use a dual band router, make sure you printer and devices are connected to the 2 ghz band. Printers are not supported on connections to 5 ghz

    After made the settings of the router, please test wireless printing and scanning to confirm that the problem has been resolved.

    Please reply to this message with the result of your troubleshooting. If you feel that the steps I have provided solved this problem please mark my post as a Solution for other users on the Forums of HP Support can easily find these steps. Good luck!

  • HP Officejet 5746 e-all-in-one: HOW to connect android phone randomly to print the data of the phone?

    I have Macbook & Office XP connected to the printer (HP Officejet 5746 e-all-in-one printer) necessary to connect Random cell phones to print the data.  All directions?  TIA Doc

    You need a wireless setup to print from Android phones.

    Please see this link for mobile printing options available:

    http://www.HP.com/go/mobileprinting/

    WyreNut

  • L7480 all-in-One sends white sheet 2 minutes after the print job.

    Since the upgrade to Maverick on my imac 21 "new, my HP L7480 all-in-One emits a single sheet of blank paper, 2 minutes after each print job.

    When a print job has finnished, the screen says that it is still printing. Pressing cancel ejects a sheet blank, but if left alone, it ejects a blank sheet automatically after 2 minutes.

    I can't find a driver for this printer that runs on iOS 10.9.

    Hello

    Here is the HP Print Driver Update critical to deal with printing a foreign page.

    Click on this link and download the patch. > Update Released: 2013-12-03

    Thank you for your patience.

  • HP deskjet all-in-one 2545: Troubleshooting Wireless direct with HP2545 with printer all in one

    I want to use my printer wirelessly without router (via direct wireless), but there is no work, or he always says this printer is offline every time when I was trying to make my the HP2545 while one use by direct wireless.  IAM using a pc with windows 7 64 bit I have installed the latest software for 2545 all-in-one of the net to the PC already, connected via USB and in this case printed successfully. (it also works through classic wireless)   The printer appears as a device with wireless on the PC and I can log in, however, (with unplugged USB) when Iam printing, the printer shows as offline and work never reached the printer. But if I plug in the USB cable it will print. I already found in the bottom right corner my SSID of my printer, put the correct password and it writes me that priter is already connected but nevertheless the printer does not work, is always offline... I tried all the known methods (in classic seting place... by start-> all programs-> HP-> HP deskjet 2545 series-> setting up the printer and the software and tried to convert the USB to connect wireless) , but without any positive result... what iam doing wrong? why it does not work on my pc via direct wireless table? on my second laptop it I have win 7 32 bit and everything works great also through the direct wireless... it's very strange... Why this function works on my laptop but on my table pc not despite the fact that connected the printer in the lower right corner...

    Although no one responded to my problem, thank you when, I already solve the problem! It was such a success s bull and I didn't know... I had only just connected and linked to my home PC, my network card with my wireless card with the network address and ola which was the cause which has blocked my direct function wireless printer, now everything works well,!

  • HP psc 1215 all-in-one: I accidentally reset the settings to the printer on my MAC, how can I re - install my printer

    Hello my printer is offline so I was trying to remove and add it again, however I accidentally reset printers 'recorded' and he's completely lost. How to reconnect it? I am connected to my printer with a USB cable. My computer is a MAC and psc1215 all-in-one printer. Thank you.

    Hey there @gucuk, welcome to the Forums of HP

    I came across your post about needing help to install your PSC 1215 turn it on for your Mac running 10.10. As there are has no comprehensive software features or drivers available for this printer on 10.10, you'll need to install the printer by an update from Apple.

    Click this link for instructions: installation of a Mac printer driver using Apple Software Update

    To testify of my attempt to help you today, click the thumb below. Click on the "accept as a Solution" If the problem has been resolved it please and thank you!

    If there are problems, let me know and I'll do my best to help.

  • All-in-one Officejet Pro 6830: INSTALLATION of the OFFICEJET PRINTER

    I had already set up my printer when I had last year. A few weeks ago, my printer was unplugged, when I connected again, wanting to be set up again. He won't go beyond the screen 'Configuration of the cartridges' because he wants than that it came with that I don't have. Why is there need to put in place again and what can I do about it?

    Hey @britb,

    Welcome to the Forums of HP Support!

    I understand that printer e-all-in-one Officejet 6830 asking cartridges SETUP. For this problem, contact HP support. You can do this by clicking on this link and fill in the form below.

    Please let me know if you are able to resolve your problem after contacting HP Support. If you are, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  • 2540 cartridge error HP all-in-one office under windows 8 will not be printed

    My HP deskjet 2540 all-in-one printer will be printed not in windows 8. pls help.

    Hello

    Please see my response to your other thread:
    http://h30434.www3.HP.com/T5/printer-all-in-one-install-Setup/HP-DeskJet-2540-in-Windows-8-not-printing/m-p/3611251/highlight/true#M129063

    Thank you

  • HP Photosmart all-in-one is showing offline on PC & online on printer & install more than once.

    • My smart Photo printer all-in-one HP give me 2 problems, one is listed as the question for help several times.
    • It is when I add the printer & PC discovers that she, it will print the 1st time that show offline, although showing online on the wireless printer.
    • I wanted to try to change the IP address as suggested, but don't know how to do this.
    • In the second place, he moved more than once on my PC?
    • It lasts for a long time, I have a warranty & can share the printer, but I don't think that something is wrong with the printer. Thank you

    Hello

    See the Article and follow the steps

    http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02221706&cc=us&LC=en&DLC=en&product=1141647&tmp_track_link=ot_search#N4724

  • C7280 all-in-One - download block at 12%, then 45% and prints a page at a time - broken pipe

    Print Download hangs at 12% and 45%, then quit printing with error message "order - cannot print data. Broken pipe.  This can be corrected?

    Hi JGarner98,

    An error in conduct broken is a programming construct that is designed for data "pipe" from one point to another. From the description you have provided, it seems that yout said operating system which is has lost the ability to write the date on the printer. This is usually caused by some kind of corruption in the CUPS printing system.

    CUPS consists of a print spooler and Scheduler, a filter system that converts the print data in a format that the printer will understand and a back-end system that sends this data to the print device. CUPS uses the IPP (Internet Printing) Protocol as a basis for the management of the work of printing and queues. - Source

    To resolve this problem, I think that the best approach is to reset the printing system, repair disk permissions, add the printer using the driver and try to print again.

    Reset the printing system

    1. Click on the Apple icon ( ), then click on System Preferences.
  • Fatal error when installing the Photosmart all-in-one software on Windows 7 x 64 for printer C4385

    Hello

    I had to reformat one of my laptops and as a result, reinstall the Photosmart software & drivers for my printer C4385. I downloaded the software from the HP website (http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-76047-2&cc=us&dlc=en&lc=en&... =).

    However, during the installation, I get on a fatal error in the last step, "product Configuration".  I uninstalled and reinstalled several times with the same result.  As you can imagine, I am really frustrated and seeks help from the community to solve this problem.  Here is a screenshot of the error.  Your help in solving this problem is greatly appreciated.

    Hello

    I see that you have a problem with the printer.

    I suggest you to install the software one. Go ahead and uninstall the software first and then follow the instructions below.

    You should get to a point in the facility, which looks something like this. Please click on the area where the yellow arrow.

    Once you do, it will look like this. Please install each driver one by one, starting with the first options which is the printer driver. You have to disable each option, that some of these drivers will not let you uncheck which is very good.

    Once its finish, you can go back and do the following installation.

    Let me know the results.

  • 3520 Deskject HP all-in-one: newly replaced black ink cartridge does not print

    My ink level is full.  I just replaced my black cartridge (with genuine HP cartridges). No black is printing.  I tried all the troubleshooting tips including the alignment of the printer, clean the print head. Remove and reinsert the cartridges.  I replaced the cartridge several times during the past year is nothing new.  Can't understand why black will not only be printed.

    This is your last hope.

    https://www.YouTube.com/results?search_query=DeskJet+3520+cartridge+cleaning

    Watch the videos and if you can remove the printhead and clean, it might work.

    Let us know...

  • I have a printer all-in-one HP, model C309A. She does not print black.

    Black in my C309A print no more.  I put new cartridges, but nothing helped.  Prints fine, just the black color will not work.  What should I do?

    When you open the door to replace the ink cartridges, there will be a lock/lever to the right of the cartridges. This lever of lifting, and then you can take the whole basket (the cartridges sit in) out. Clean the bottom of this place of or on the bottom in water and lint basket. The basket is the print head.

  • 7310xi all-in-One: ink cartridge leak on bottom of 7310xi printer all in one

    Printing on paper is wavy line down the entire page. A self-test shows lines in black and tricolor bars. I cleaned the contacts on the cartridges as directed. Carts and springs for the cartridges look ok. What does not seem normal is the accumulation of ink on the bottom of the printer directly under the ink cartridges. Of course, I had a cartridge leaking at some point. The pile of ink stand high enough and is probably interfere with something. Sometimes after that it prints a page, I hear a noise like metal on metal grinding. Then the message transport jam error will appear. When I remove the rear door of the printer there nothing wrong apparently. It's ok for me to use metal tongs to remove the pile of ink while the printer is on (since it is the only way you can reach the battery), or is it a good way to electrocute me?

Maybe you are looking for

  • Portege M400: click right button on the pen does not work

    Hello I can't button right-click on the barrel of the pen to work with my new Portege M400 tablet PC. I tried with the option 'Use the stylus buton click-right' in the 'Pen settings' tab 'settings in Tablet and stylus' dialog checked and unchecked, b

  • Portege M300 - unable to Hibernate or standby - by.

    Hello I have a very strange problem with my 2.5 year old Portege M300. For some time, I can not hibernate or put it in stand-by mode. Everything goes as it should, "going to stand by" in windows appears and matrices of computers, hdd led blinks every

  • Remote control - top left button?

    What does the upper left button on the IR remote control? I press and nothing happens * shrug *.

  • I can't use the keyboard to log in and see a keyboard in the Device Manager.

    OT: Cannot detect the keyboard. I tried several restarts too.  I had put a password of account on account use controls and can connect once to turn them off.  When the computer reboots, I can't use the keyboard to open a session and I can't even see

  • Problem of access to assets

    Hey guys I have this code void Storage::initialize() { isCacheValid = false; if(!QFile::exists("db/MoneyTracker.db")) { database = new SqlDataAccess("db/MoneyTracker.db"); QFile initScript(QDir::currentPath() + "app/native/assets/dbCreatorScript.sql"