Envy h8-1455: HP not scan my product

Similar Questions

• HP Envy 5530 (5534) is not printing special products

  I'm unable to print documents from an Office such as Microsoft Word or LibreOffice Writer product.
  If I print from Adobe Acrobat reader, a browser, or notepad it works fine.

  Scenario:
  -J' use the print dialog box in Word or Writer and select the correct printer (and have a default limit) and click on 'print '.
  -Action is correctly managed (seems treatment and the printer icon appears in the windows taskbar)
  - Is the thing: no print job is added to the queue of the printer (East remains empty) jobs are in the queue, but are removed directly without being print

  When I print from 'all' another application is the same, but a real print job is then added to the queue of the printer.

  Info:
  -J' have the latest printer drivers installed
  -J' tried to disable the firewall and virus scanner
  -printer is HP Envy 5534 (material is the same as 5530)

  What I tried:

  -When I use 'HP print and scan doctor' and follow the steps are all "fine" and the "test print" button leads to a successful impression.

  -reinstalled / printer driver

  -J' tried both local WiFi and via USB printing

  -When I try to manually add a printer by selecting the port 'HP discovery Port Monitor' I get the error 0x0000007b. Is this related?

  Does anyone have a solution?

  I contacted HP Support and they put a lot of effort to resolve this problem. Together, we spend about three of us and we finally found the cause: my computer has been infected by a virus (led).

  Viruses seem to Nestle between you and your printer even collect printed...

  This virus was not found by Microsoft Security Essentials.

  Because I was running as a user administrator, the faster (and better) way to get rid of the virus was to reinstall my PC.

  You can also try a decent anti-virus.

  After that everything works well again.

  I hope this helps others with the same printing problem.

• HP Envy 5530 PSC: HP ENVY 5530 PSC will not scan and save on my desktop directly from the PSC. Help!

  Help, please! My printer/scanner/copier device will scan is no longer documents if you ask the PSC analysis directly. It will scan and I would like to save the scan on my computer if I open the icon Wizard HP printer on my desktop computer and it asks from there. Nothing has changed on this computer or PSC recently and the PSC makes still copies very well.

  When I request the analysis of the PSC, here is the error message that appears: "connection error. The computer does not respond. Check if the USB cable is attached or wireless is working properly, and then try again. »

  Some info:

  The PSC shows that it is connected to the computer and I checked the connections and everything is physically connected. I also update the PSC. The PSC is certainly connected to the internet (and without wire - the light blue, no flashing lights). I have Webroot Anywhere Secure protection for my desktop computer.

  I checked the forums here and I do not see a response. Some of the help documents are dead end links so that does not help.

  I'm not sure if this is a permanent solution, but finally, I finally solved this problem.  I decided to first unplug and then plug in my router. Then I unregistered and registered with Windows 10, your previous recommendation. Then I started from scratch - unplugged everything related to the CFP and also deleted the previous PSC software installed on the computer. Then I plugged in the printer and re-downloaded software. Tested to request a scan of the PSC and it worked - double checked by stop and to remit all running and I tried to request a scan of the PSC again and it worked again. So, it seemed to be a combination of renewal with Windows 10 and setting up of the PSC from scratch, to solve this, at least for me. Thanks for your patience! I don't think something regarding my download Windows 10 had something to do with mess up the signal from the PSC to the computer and I had to put fresh once again.

• HP envy 4500: hp envy will print but not scan

  I just got a new computer with Windows 10. I have no problems wireless printing to my HP Envy 4500. However, I can't scan from the printer or computer. I downloaded the HP scan and capture the app on my laptop. When I click on "capture the Photo" or "Document of Capture" in the application, I can hear the printer starts to scan, but then I get a "general failure". When I try to scan from the printer, the printer is "impossible to connect to the computer" (However, I am able to send something to print without problem).

  Then I connected my laptop via the usb port to the printer. When you try to scan from the printer, the printer is still unable to connect to my computer. When you try to scan from the HP app, it will sometimes (about 1 in 4 attempts), if I click on "Photo capture. However, it will never scan when I click on "Document capture. Getting a diagnosis of "General failure."

  I found the answer on another forum:

  Hi delphine,.

  The 5530 ENVY is very similar to the ENVY of 4500, and had a similar problem. Go to http://h30434.www3.hp.com/t5/Windows-10-Expert-Day-Printers-All-in-Ones/Copy-Scan-Inoperative/td-p/5304404 for a possible solution.

• 120 envy: envy of 120 - will not scan / photo copy

  Hello

  When I put the page I want to scan / photocopy to the screen (yes I put it the right way), print out shaded black.  The scanner moves on the screen, but the 'light' scanner doesn't work, then it is not bright enough or have enough light to read the page to read the page.

  Is this a defective material or is there a driver that could fix?  He has worked in the past, but I didn't use it recently.

  Thanks in advance,

  Rodney

  Hi roddersh, I have the same problem.

  I had it before on a hp 2450, the store gave me a new (after a few weeks of waiting).

  In the next few days I'll bring the urge to go back and see what happens.

  But now it's really a bad time without a scanner (I'm home due to a blow on my back and I need to scan to send some infomation to work).

  Good bye. Tell me how was by you.

  magu2012

• HP envy 5532: can not scan from my hp envy 5532 to my PC.

  message says that the computer is not responding, check the USB and wireless works, both work. As this printer did not come with a USB, I used one of my old lexmark printer. Help I can not scan from printer to pc.

  Hello! Welcome to the forum @scoobby

  I posted a troubleshooting guide for you to try below, for the problem you are having with the scan on your computer. Afterwards, you should be scanning the image!

  An error 'the computer is not responding' for HP ENVY 5530 e-all-in-one HP Deskjet Ink Advantage e-all-in-one 4510 Printer series

  Good luck

• HP ENVY 5530 e-all-in-one: HP ENVY 5530 e-all-in-one will print but not scan

  The material (both print & scan) worked well on OS 10.10.x but as soon as I xfr needed a MBP less 10.11.4 it stopped scanning through the HP software, but will work under Mac software scan. (The side of the printer still works fine.)

  Hi @Mrkil1o1,

  Welcome to the HP Forums! I'd love to help you to scan from your 5530 craving for your Mac. I understand from your description that it worked well when you have 10.10, but since the upgrade to 10.11 you can print but not scan.

  Let's start with resetting the printing system, uninstalling the software, repair the permissions of the drive and re - install & re-add the printer:

  Scrub / uninstall

• Printe all-in-one HP Envy 7640: can not scan to computer

  Before moving to Win10 I could click the icon table of envy when I tried to scan to the computer. Now, when I click on it, the only thing I get a message asking if I want to change the settings on the computer. If I click Yes, it is said, then, if I want to add additional software to insert the original CD for the printer. I did it and it shows the installation, but there is no display being able to scan to the computer. What I need to uninstall the printer and the software to make it back as it was originally?

  Hello

  If please download and install the following software and driver:

  http://ftp.HP.com/pub/softlib/software12/COL55963/MP-134720-2/EN7640_117.exe

  I had to do the same thing for my old loan want 7640.

  Kind regards.

• HP Officejet Pro 8600 more print but not scan

  I have an Officejet Pro 8600 and I use Windows 7 Ultimate (64 bit) and it print and copy but will not scan. I had a hell of a time trying to get this thing to scan - I even spent an hour and a half with HP technical support and they could not fix it and finally gave up and call me Micro$ oft said that it must be a windows problem (Windows is up to date, incidentally).

  I tried to open the scanner software and nothing happens when I click the icon - the loading icon flashes for a second, then only the mouse pointer. Nothing happens if I try to boot from all programs. Nothing happens if I try to scan to the computer of the other printer told me the failure of sweeping and that there could be reasons of severalpossible (unrelated, software used, etc.).

  I have installed and uninstalled. A couple of times he was having trouble with the installation, but finally got it connected. Once it would not uninstall in Control Panel until I did it directly from the HP folder. I connected it by USB and wireless. I installed the version of bloatware. I cleaned that out and I tried the only version of drivers. The HP support person had me go and removed a bunch of stuff in the registry. I tried to run as an administrator. Nothing works. I even tried to scan using Windows Fax and scan. I disabled Kaspersky and made sure that my firewall is turned off.

  I am at my wits end with this and certainly regret my purchase at the moment. Help!

  Hello, it happens to the analysis of Windows (WIA) and generates an error:

  "The Windows Imaging service does not work... If the problem persists, you will not be able to scan using the applications that use this service, such as Microsoft Paint. Scanning software HP could still work. »

  It asked me to restart, and then re-run the diagnostic tests, but I got the same result.

  Then, I jumped to HP Scanner Twain and got another error:

  "The Twain component is not working properly because the product is used by another process. Save your work and close all applications. Turn the product off, turn it on again, and then click on restart and repeat the test. »

  He told me then the problem persists to uninstall the software, then reinstall the Full Feature software (I did, but available).

  * EDIT

  Problem solved!  After you had me run the diagnostic tool I googled the WIA problem and found that many other people had the same problem. A person has a response from Micro$ oft saying that it was a Windows 7 issue and how to fix it - this is the text I found:

  To start the WIA service, you need start all services of dependence. To start the dependency services, please follow the steps mentioned below:

  -> > click on start-> type "services.msc" and press ENTER, once you get up the services window, please do the rest steps.

  -> > first check and write down all the dependency services: -

  -> > right WIA-> properties-> tab dependence, check the services of name listed there.

  It must contain the following services:

  * RPC remote Procedure Call

  -> > DCOM Server process Launcher

  -> > RPC end point mapper

  * Detection material core

  Make sure that all of the above services are started in the services list.

  Last time, we started the Detection hardware Kernel, which solves our problem.

  (Andy, it's important.  Choose "Detection hardware Kernel ' and start this service which should start your 'Windows Imaging Acquisition '.  If it does not then select WIA and change the departure to "automatic".  This fixed my problems) after all dependency services start, please try to start, WIA service to solve the problem of .                                                                                                                                                                                       

  (For those who are doubtful with computers, like me, when you click on the start icon, you can type services.msc in the box of research programs or click on run and type it in there). Once inside the list of services, you can look at the dependencies by right-clicking on the Windows Image acquisition service and selecting Properties. Take note of these dependencies. Then back to the main list and watch to see if these dependencies are started. My Shell Hardware Detection says disabled, so I right click on it; However, starting selection is grayed out and I couldn't select it from the drop-down list box, so Startup type I selected Automatic, apply, close the Services window and then started my Scan software and presto, it worked.

  Thanks for setting me on the right track!

  
  

• HP envy h8 1455 power upgrade

  does anyone know what PSU 600 watts that fits my pc.i have talked with hp support they offered only the 460 watt I already have & no store does since any help.the psu cooling fan blows to the back of my pc.oh just in case my pc is hp envy h8 1455 office pc.thanks in advance for any input.

  Update, thanks to 2 guys who tried to help.i have installed the thermaltake & pc works well so far. Fan face down over my video card, but it sucks air, not beaten down like the saleswoman (airflow is very well) I realized the heat had 8 pins 12 volts connect has been able to use 4 of them with no problems. Next project will be updated in about 3 months of graphics card, so I try to get help for this. Thank you all

• HP envy h8-1455 quadro 600

  I am unable to get a Quadro 600 PCI-e to work with my desire to hp h8-1455. When I install the card I get 3 long beeps and the computer turns off.

  I tried two different cards, so I know that the problem is with the computer.

  Is there a reason that this card would not be supported?

  Thank you!

  Again, here's the specifications of your desktop HP ENVY h8-1455. And again, please consult this document from HP on the "parameters of the BIOS for the motherboard Formosa" appearing in your computer. It may be necessary to enable 'Secure Boot' and 'Legacy Support' in the BIOS to enable your 600 Quadro work with your computer. Windows 8 and the UEFI BIOS required can complicate the installation of graphics cards and other devices.

• HP ENVY printer 4512: unable to scan to the chromebook using hp ENVY 4512?

  I use a Chromebook and I have a printer hp ENVY 4512 and I tried to use the scanner on it but it is not picking up my Chromebook. I can print but not scan. Is there anything I can do to get the scanner my printer to pick up and scan part to my book of chrome? I appreciate any feed back, thank you.

  Hello

  The operating system that is supported for want 4512 is Linux, Mac and Windows. ChromeOS is not supported, so there is no drivers

  available for scanning.

  Kind regards

  Dhruv

• Help: Laserjet M1536dnf does not scan after replacement of the router

  Hello

  I have a LJ1536 that has worked well until I had to replace my network router after it failed. Now, I can print on both computers I have in the same local network, copy locally in the printer, but will not scan. The printer is connected to the router via an access point configured as client and connected to the printer wireless. After the failure this AP router had to be reconfigured to the new router.

  I tried scanning disabling firewall and anti-virus, delete and reinstall all software using the latest version on the web and nothing. FX HP Toolbox works very well. HP Print and doctor Scan did not help. WIA service is Started (auto mode) on the computers.

  I get the message on the two computers during an attempt of analysis:

  Inaccessible scanner

  Scanner communication cannot be established. If make sure that your product is powered, check the connection and make sure that your network is working properly. If these conditions are correct, restart the product and try to scan the image.

  If you are running a software firewall, it can block scan communication. Please visit www.hp.com/go/wirelessprinting for help to configure your firewall.

  Configuration:

  Windows 7 64-bit on both computers

  LF1536 FW dated 14/01/2013

  Any suggestion?

  Hi Jhenrichs,

  Thanks for the reply.  If the AP was configured to router manufacturer's specifications, it should allow a communication as it did with the previous configuration.  Check the below settings that may fix the problem.

  The AP settings:

  1. make sure that port forwarding is disabled

  2 disable DHCP (this should only be enabled on real router), it can be set to automatic or static, but disable DHCP on the access point

  I hope this helps!

• My env5330 prints but will not scan.

  I have Windows Vista as operating system. I can't scan by clicking on the scan button, or selecting the scan from the HP 5330 software on my computer menu.

  When I click Scan on the printer control panel and select computer, it says that without a computer.  However, I can print from my computer.

  I have updated the software want 5330.

  I can print from the computer and printed a diagnostic sheet using 5330.

  Hi @Eric2

  I want to help you be able to scan your computer with your 5530 envy. Although the following document said 'this paper focuses on the series of e-all-in-one printer Photosmart 7510 (C311)' it applies also to your printer and generally, most of the printers. Please complete the solutions offered and allow to know the results of your efforts. Can not scan to the computer.

  I look forward to hear from you.

• HP 2210 printer all-in-one: after updating WIndows 10, I can print but not scan with my HP 2210 all in one

  I've updated to Windows 10 and since then I can print but not scan with my HP 2210 all-in-one printer.  I tried to download the software updates, but nothing seems to work.  Any suggestions

  Hi @Sajapand @ddegan

  I see that you both scan problems after upgrade to Windows 10, and I may be able to help.

  Most of the products have updated software available on the HP support Web site for Windows 10.

  I also saw a few posts that say Windows 8.1 driver works for Windows 10 as well, then you could try also.

  HP provides a free tool called HP Print and Scan doctor to diagnose and troubleshoot printing and scanning problems. I recommend you to download and run the HP print and Scan Doctor , if she doesn't fix it automatically I would know what errors or messages that you receive.

  Do you know if you are able to scan using paint?

  To perform a scan of the painting: HP Multifunction printers - how Scan: Windows 8

  (This is the same for Windows 10, of what I said)

  1. Click the Start button () in the lower left corner of the screen, click on Searchand type Paint.
  2. Click on the painting in the results.
  3. Click fileand then click on from a scanner or camera.
  4. Select your printer, click OK, and then click Scan.

  Please let me know if any of these steps has resolved your problem, or if there is anything else I can do to help.

  I look forward to hear from you!

  Thank you