Envy of HP dv7: HP SimplePass on Envy dv7

Similar Questions

• Envy dv7: SimplePass Windows 10 Finger Scanner does not

  I installed Windows 10 months. I recently installed a "critical" update  After the installation of the system, my icon 'start' at the bottom left of my screen don't work anymore. My SimplePass is no longer turned on or worked.

  I did a system restore on the eve of the critical update.   I still can't use SimplePass.

  Is this a known bug?  Any suggestions?

  Thank you.

  HP ENVY dv7 Notebook PC model system

  System Type x 64-based PC

  System SKU B6B75AV

  Processor Intel Core i7-3630QM CPU @ 2.40 GHz, 2401 Mhz, 4 Lossnay 8 logical processors

  BIOS Version/Date Insyde F.29, 10/03/2013

  SMBIOS Version 2.7

  Embedded Controller Version 52.24

  UEFI BIOS mode

  PCR7 Configuration binding is not Possible

  Windows C:\WINDOWS directory

  System directory C:\WINDOWS\system32

  Boot Device \Device\HarddiskVolume2

  Hardware Abstraction Layer Version = "10.0.10240.16392".

  Physical memory (RAM) installed 12.0 GB

  11.9 GB total physical memory

  9,08 GB available physical memory

  13.7 GB total virtual memory

  10.7 GB available virtual memory

  I typed "SimplePass" in research on the information system, and this is what was posted:

  Path C:\ProgramData\Oracle\Java\javapath; C:\Program Files (x 86) \HP SimplePass\x64; C:\Program Files (x 86) \HP SimplePass\; C:\Program Files (x 86) \NVIDIA Corporation\PhysX\Common; C:\Program Files (x 86) \Intel\iCLS Client\; C:\Program Files\Intel\iCLS Client\. C:\Windows\System32; C:\Windows; C:\Windows\System32\Wbem; C:\Windows\system32\WindowsPowerShell\v1.0\; C:\Program Files (x 86) \Windows Live\Shared; C:\Program Files\Intel\Intel (R) engine management Components\DAL; C:\Program Files\Intel\Intel (R) engine management Components\IPT; C:\Program Files (x 86) \Intel\Intel(R) Components\DAL to engine management; C:\Program Files (x 86) \Intel\Intel(R) Components\IPT to engine management; C:\Program Files (x 86) \Intel\OpenCL SDK\2.0\bin\x86; C:\Program Files (x 86) \Intel\OpenCL SDK\2.0\bin\x64; C:\Users\Sally\AppData\Local\Smartbar\Application\;%SystemRoot%\System32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SystemRoot%\system32\WindowsPowerShell\v1.0\

  Hello @SymKat,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!

  I stumbled upon your post on the fingerprint reader and wanted to help!

  Try uninstalling the driver and let your search system to a compatible driver.  You can use this link to help you, if needed: how: install and update drivers in Windows 10

  If you're still having problems, then try to review the following document and let me know how it goes: HP Notebook PC - a (Windows 8) fingerprint reader troubleshooting

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Kind regards!

• SimplePass works no-ENVY HP dv7-7202tx Notebook

  Hi - I have updated my PC Windows 8.1 times back and had no problem with simplepass initially. I then suddenly could not drag my finger and sign in.

  I read through some of the conversations are realize others has had a problem too and saw some suggestions to resolve and follow up and was able to download an updated driver and it worked fine until last week when even once it has stopped working.

  I am disappointed that HP has NOT solved which I think should have been done long back because people are complained about beginning of 2013 (or before).

  I am at a loss to know what do it because, I depended on using this for a lot of my web sites etc. (keep my password in place course), but now I can't use my finger print recognition to make and need to type my master password every time.

  I bought this computer for ease of managing my security but HP made me lose confidence in their products, given the battle I faced.

  I'm worried about installing any software updated as indicates it a solution because I'm not sure it will solve the problem without deleting my files from data password etc.

  The HP team can advise you and if possible contact me directly for this problem.

  I chose to discuss this pubically because I think that HP is lying on I think it's a problem they have NOT delt with more proactive in reaching out to the loyal customers like me.

  Thank you

  Await your response

  Hi @noelhensman ,

  Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP ENVY dv7-7202tx

  Laptop and having problems with the software HP SimplePass Identity Protection could not initialize correctly. I read all the patches in the post previous that you me bound. Thanks for all the information, it is very useful to know what you've already tried.

  First thing I would check enable biometric support in this document.

  If this does not help, I would say to uninstall HP SimplePass and reinstalled the latest version for Windows 8.1.

  Hope it suits it.

  Thank you.

• Dv7-7338ea envy: HP Simplepass Software

  Hello

  After resetting my laptop, I have more HP simplepass installed if the fingerprint reader / biometrics journal does not work.

  I tried to find somewhere on the site HP simplepass from download but nothing appears. Is there a link? Web site can not find all the software / drivers for the laptop or the other.

  Thank you

  @SARColbert

  Apparently, there's an issue with the page drivers for the system.  Haver us has reported the issue for this system and others who are affected.

  The following valid driver is designed for your type of system and is rated for Windows 8.1 (that should be enough to run with Windows 10):

  sp58900 validity sensor V4.4.234.0 W8 - W8.1

  There are two different series / major versions of the HP SimplePass program.

  The original / AuthenTec version of the program:

  sp63224 HP SimplePass V6.0.100.276 Win7-8

  The Softex version of the program:

  sp75196_HP_SimplePass_V8.0.1.53A_W7 - W10-32/64-bit

  Comment

  The oldest AuthenTec 6 HP SimplePass series is no longer supported, the company that wrote the program is no longer active.  However, the program is robust and well written - it can still run with Windows 10.

  The new program is written by Softex; (Series 8) HP SimplePass is supported in Windows 7 through (and including) 10 Windows.

  The two sets of SimplePass are NOT compatible between them; they cannot be on the computer at the same time.

  Series 8 HP SimplePass is NOT an upgrade to the old 6 series program.

  IF you were previously using the AuthenTec series 6 HP SimplePass

  AND if you have a website / Export your webcards (.tsdfile name) password,.

  then you may want to try reinstalling the series 6 (version 6.0.100.276).  The program may - or may not - work in your existing Windows 10 environment.

  If you don't have any export of your webcards (.tsdfile name)

  and/or if you used previously 8-series HP SimplePass (that is, a version 8.x of the program),

  then you install the Softex series 8 HP SimplePass program.

  If you were previously using series 6 HP SimplePass and the program will not work in your current operating system, then you must switch to series 8 HP Simplepass.

  If you switch to 8 HP SimplePass series:

  • You must remove the series 6 HP SimplePass programs and features >
  • Restart and log in >
  • Install the 8 HP SimplePass series >
  • Restart and log in >
  • You start from scratch and create a new 'webcards', that is, site Web user ID and passwords for each of your connections.

  If you install 8 HP SimplePas series.

  AND you if have a vault to the export of your Web sites / passwords (file.opiname).

  then (to retrieve your Web site login), you can import this backup Vault after installing the series 8 HP SimplePass program.

  Help, suggestions and examples:

  HP SimplePass upgrade instructions

  Read the first page: Dragon Document guidelines

  Sections of interest include:

  • Order of events is important
  • Change connection Options
  • Procedure - updated / (install HP SimplePass Re)
  • Range of switches HP SimplePass (6 to 8 or 8 to 6)

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  Fixed / responded? Click this post accept as Solution to help others find answers.

• Envy of HP dv7: simplepass

  My computer came with windows 8, and then I went to 8.1 and simplepass worked wonderfully, in both versions.  Stupidly, I have "upgraded" to windows 10 end of last year and has lost most of the functionality of reader (it didn't work anymore online, it worked as for computer, log).  Fast forward until a few days and 10 windows bricked my computer and I mean it bricked, it would not past the logo screen of HP with the circle of rotation without end points.  Each recovery or reset option ended in error and any attempt to recover with a 10 windows installer, that I downloaded from the HP website, failed.  After a lot of messing around, I was able to recover my computer by downloading the installer windows 8.1 (curiously she also not USB recovery but worked by burning a DVD recovery disc, another computer).   Once I got up and running simplepass is one of the first things I tried to make it work and it just keeps giving me the error message I seem to have trouble, you want to try again?  Sometimes when I click on the little finger to set up it will show the next step ask you to swipe your finger, but he just stands up for a split second and then gives me the error again.  I've updated to the latest drivers from the HP website: validity (4.4.234.0) and I tried both versions of simplepass (6.0.100.272 and 6.0.100.244).  Any help would be appreciated I would like to have it working again.

  Thank you

  Bob

  Edit to add: I thought maybe update the bios would help and found there was an update.  I ran the update with the help of the installation and he told me it was successful before asking me to restart.  However; to restart the computer he always showed my older version of bios.  What I am doing wrong?

  OK, I have simple pass now works in fire Fox.  The guys over at http://www.softexinc.com/ are great.  Are those currently simple handling move for HP.   I went there and submitted a ticket and received all the answers very quickly (probably the fastest I've ever received).  So, flashram bottom line, is that I had to use one of your links to download version 8 of the simple pass and once loaded, I had to perform and updated by simple passage for their latest version (8.01.46).  Once this has been done was to pass simple back to FF addons section, but it has been disabled, with no option to activate.  The representative said there is a solution to this, so that it will work with FF and has been submitted to HP, but there is no release date yet.  The current problem with FF, is that it now requires a signature and that is the solution.  What it was however give me a step by step very easy job to get things working again.  I am currently using version FF 45, BTW.  I won't give this work around as one of the steps you held to thank who has a pop up saying that he could potentially void your warranty, so I'll let anyone who wants that the difficulty to communicate with them directly.  Again, they are perfect treat and are very fast with the answers.  To bring the process make sure you are running pass simple version 8.01.46 and just ask for the work of fire around Fox for fire fox 44 versions and above.  I think it's less complicated for IE and Chrome, but I do not either.

  Now I just need to understand the BIOS, problem.

  Thanks for the help flashram.

  Bob

• Envy dv7 NoteBookPC: HPSimplePass

  I'm having a problem with my computer laptop dv7-envy hp where the ring of loading next to the mouse constantly flashes very quickly. My laptop has slowed exponentialy every since it happened (it started right after I downloaded windows 10) and ny drop opens closes immediately, whenever it is open, do not allow me to select an option. I think that after some research of others with the same problems it finds inside HPSimplePass, I noticed in the Manager of tasks keeps juming in all directions constantly, and each time it moves is when loading ring flashes. I tried the windows update and there is not, I tried looking for driver updates and there is not. I'm went to update HPSimplePass in the file itself from a program in the file that I think was called Update.exe with SimplePass icon next to it. I got an error message saying "downloaded file but could not be installed because it is not valid"? Please help as it becomes an increasingly annoying problem.

  HI @DanielStark,

  Welcome to the HP Forums!

  It's a great place to find answers and advice!

  You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums.

  Learn how to post and more

  How can I find my model number or product number?

  I understand that after upgrade to Windows 10 your SimplePass does not work that causes the mouse flashes very quickly and you don't have all of the options listed in your menus.

  You did the upgrade of a download or did you create a USB key?

  You tried to update your Windows and Simplepass update of the update of the files in the folder but then get a message that it has been downloaded but not able to be installed because it is not valid.

  Would you try to uninstall the software SimplePass.  Download the one update and try the install again.

  Software HP SimplePass Identity Protection that is compatible with the Windows two, 10, 32 and 64 bit.

  To say thanks for the reply please click thumbs up button below.

  If you were able to overcome your difficulties please select solution agreed to help others.

  Good luck!

• ENVY dv7-7201sa Finger Print Reader does not work

  The fingerprint reader has stopped working. Before, I thought I had genuine driver installed, now there is driver driver. Not sure how it happened.

  I uninstalled the driver drivers and pass SImple, but the single pass software download link is no longer available, what are the correct drivers, and where are they

  Thank you

  Tony,

  If you tell the AuthenTec link for the 6.0.100.620 old version of HP SimplePass, it is probably closed.  AuthenTec has been picked up by Apple last year, and they are «not more»  The drivers are still in the area - the name depends on the original software / driver source code.

  For Windows 8:

  Your valid driver - download and install not yet:

  sp58900 validity sensor V4.4.234.0 Win8

  Reference: ENVY HP dv7-7201sa Notebook PC drivers

  Instructions for installing the driver and HP SimplePass later that works on Windows 7 or Windows 8 are in the following file.

  Find, open, and follow the procedure described in the file named: simple instructions for upgrade HP SimplePass

• HP dv7-7270 envy: module Intel Centrino Advanced-N 6230 WLAN 670691-001

  ENVY of HP dv7 - 7270ca Notebook PC

  Model #: C2H79UA

  I would like to upgrade my laptop to work on the Strip fi wi 5 mhz. Are there any recent changes or updates to this issue?  The last time I checked the module Intel Centrino Advanced-N 6230 WLAN 670691-001 was the only one to try, but I would like to know if it's always an option that will work or is there another method that works?

  I need to move to 5 mhz to enjoy my internet service.

  Hi @Todddo,

  I read your post and I thank you for your response. We always recommend that you buy at HP because it is certified by HP for their computers, tried, documented and tested. If you buy a third-party site, you would do so at your own risk. Our parts to store the site link:http://partsurfer.hp.com

  Our website is: http://store.hp.com

  You could call these numbers, which appear on the Web sites.

  Please check this link out and that could be really useful: http://h30434.www3.HP.com/T5/notebook-hardware-and-upgrade-questions/HP-7260he-wireless-card-upgrade... 

  Link 2: https://www.amazon.com/Intel-Centrino-Advanced-N-Wireless-Transfer/dp/B005LAIDOY

  I ask you again to contact a local before the upgrade professional technician so that other issues arise with your computer

  You will need a wifi combo card that supports Bluetooth and wifi. Otherwise, your Bluetooth function could disappear from your computer and you must use an external Bluetooth adapter.

  I hope this helps. I would like to know how this happens. I hope that the problem is solved without

  disputes and the unit works very well. I'm always here for you help. Please reach out at any time.

  Just to say thank youPlease click the ' Thumbs Up ' button to give a Kudos to appreciate my efforts to help me. If it helps, Please mark this "accepted Solution" because it will help many other people with the same problem to get it resolved without hassle.

  Now carefully and have a wonderful week ahead.

• HP ENVY 17: When HP will sign HP Simplepass 47 Firefox Add-on

  Hello

  I just bought my first HP laptop is a HP ENVY 17 machine. I like it a lot but... I bought it because of its footprint built in reader to keep my simple connections. Unfortunately I can't use it with my favorite browser, firefox, he disabled this extension.

  Why HP doesn't care of clients who use the Firefox browser?

  Sings an Add on so hard?

  Please, HP do not leave us so disappointed, just because you don't sign HP simplepass add-on. Thank you!

  @HP_ENVY_17

  I just tested Firefox 47.0 on a Windows 7 Pro / 64 bit machine.

  It works, but there are some caveats:

  • Firefox may disable the use of SimplePass anytime the permenantly
  • Use the most recent series 8 HP SimplePass

  Latest version of series 8 HP SimplePass:

  sp75196_HP_SimplePass_V8.0.1.53A_W7 - W10-32/64-bit

  Archives of Firefox > Firefox 47.0

  Firefox Version 47.0

  • Create a Restore Point

  Stop all programs: browsers, games, Applications, etc.

  Control Panel > display icon > System > System of Protection >

  Click (highlight) your main disk (C) > select create a Restore Point

  • Download and install Firefox Version 47.0
  • Open Firefox > open / type URL > subject: config >
  • Search xpinstall.signatures > >
  • Signatures.required right click (line) > Toggle line to define 'value' false
  • Close Firefox > (wait a few seconds) >
  • Open Firefox > answering questions to install/activate the add-on SimplePass / Extension

  Reference:

  Help, suggestions and examples:

  HP SimplePass upgrade instructions

  Read the first page: Dragon Document guidelines

  Section:

  • Firefox and 8 series HP SimplePass (tested on Windows 8.1)
    • Select (series 8) HP SimplePass after Firefox update > 'new' method (obsolete)

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  Fixed / responded? Click on accept as Solution to help others find answers.

• HP Envy 17-N152NA: HP SimplePass Identity Protection software

  Hello

  Not sure what happened to my original post, seems to have been deleted for some reason any...

  Last week, I bought the laptop above, an HP Envy 17 - N152NA, model N9Q54EA, that, according to the specification of the store both the specification on the HP site that the book marks HP SimplePass Identity Protection software, but for some reason mine is not...

  I looked into the Recovery Manager and it does not list even to be reinstalled...

  There the fingerprint reader and biometric option in Device Manager and I can set up a PIN and then installation in the institution even if it is gray because I still have to add a PIN.

  I noticed that I DO NOT biometric options listed in the Panel which, apparently, that should be, or it would appear when the software is installed?

  If I go to the HP support and drivers for the laptop page HP SimplePass Identity Protection software is listed, I just need to download this? Should not be as it appears that 10 Windows will use its own method? or are the incorrect specifications? I suspect not as HP and the store say he has the opportunity and HP show the software to download.

  Thank you and sorry sorry for all the questions and if my original message broke rules...

  Hope you can offer advice (again) on all of the above questions.

  Stuart

  @StuartTunstall,

  The Riddle_Decipher is at your service!

  I understand you had some questions about the HP SimplePass software among others, I saw your Product Details and you are right about it being a part of the package!

  To inform you, you are also right on windows 10 using its own methods of protection as well, but if you like the simple pass, I recommend you to download the interface available here (download the drivers for the fingerprint reader, which should solve the problem).
  
  Keep me posted!
  Kind regards

• Dv7 HP Envy notebook: update the BIOS

  I have a laptop HP Envy dv7. When I turned it on this morning, I got a message that he was updating the BIOS.

  Then I got a blue screen that says:

  Recovery

  Your PC needs to be repaired,

  The digital signature for this file could not be verified

  0xc0000428 error code

  You will need to use the tools of recovery on your installation media. If you don't have any facility (such as a disc or USB device) support, contact your system administrator or the computer manufacturer.

  I tried a system restore, which did not work. I ran diagnostics and everything seemed OK.

  I can't find my recovery disk. Anyone know what I can do?

  I hit escape to enter diagnosis, and if this can help, information on the system gave me-

  F.22 said BIOS version

  The said Insyde BIOS Editor

  Fixed. I was able to restore the BIOS of the F22 F13. I also used a restore point from a week ago.  One of those who seems to work.  For some strange reason, the changes don't take effect until I hit escape to reach diagnoses once again, how my computer restarted.

• IDT Audio Codec time Sound speakers but not with headphones on ENVY DV7 series laptop

  I bought my laptop not more than two months ago. Its perfectly played through my helmet literally the day before yesterday.

  Only two changes have occurred since then, first of all I accidentally plugged my headphones into the external microphone jack, then I updated the 'Music' for Windows 8 PC application.

  After my sound stopped working. I restored my PC to a restore point dated before its no longer works in my helmet, however resonates once again that in my speakers (when my headphones are disconnected). When I plug my headphones, sound no longer plays in my speakers but no sound from my headphones either.

  How can I get audio to play through my headphones?

  Product name and number: Envy of HP dv7 Notebook PC C2h74UAR #ABA

  Operating system: 64-bit Windows 8

  Error message: None

  Changes: 1) update "music" app for Windows 8

  (2) accidentally plugged in headphones and external microphone jack

  Hello

  Try the following.

  First of all, download and reinstall the Chipset driver at the following link.

  Chipset Driver - Windows 8

  When reinstalling, restart the laptop.

  When windows has reloaded, download IDT Audio Installer on the link below and save it in your downloads folder.

  IDT Audio Installer - Windows 8.

  One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

  When you're done, shut down the laptop, unplug the AC adapter and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

  Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

  Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete.  Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  'Speakers and headphones' left click once to highlight, and then click the Set Default button - check if you now audio with headphones.

  Kind regards

  DP - K

• Envy DV7 HP: HP DV7 Envy your PC need to be repaired a required device is not connected

  I have 10 Windows on my HP DV7 envy.  When I turn it on I get the error "Your PC need to be repaired a necessary device is not connected."

  None of the keys work, which means I can't select startup options or select System Restore.  It just brings back me to the blue screen with the error message. So I can not try all options, I found on the internet that are made not boot master book or disable secure boot record.

  I ran the tests of memory and fast disk, as someone else suggested that memory may be bad.

  (HP please don't answer back Windows 10 is not supported.)  Microsoft has given to all customers of Windows 8. Besides it is not at all compared to the question, since the system cannot not even load the operating system.)

  I fixed that basically like this:

  1. safe mode in the bios
  2. change the boot order to put USB in the front
  3. Install Ubuntu from USB, so erase Windows

  I got stuck because I had copied the Ubuntu ISO was not a complete file.

  No doubt I could able recover if I asked HP ship me a replacement disc for Windows 8.1

  Also, I learned that you press f8, f9, f10 or f11 when you turn on the computer.  You must wait until the screen goes to sleep again and repower the computer to switch to another option.  Now key people will work until you do this.

• ENVY of HP dv7: copy the file fails error on disk 2 to 58% HP recovery

  My hard drive in my dv7 ENVY dies for the second time in two years (it was under warranty last time and I was able to fix). I bought the hard drive same exact (Samsung, 1 TB), tested in BIOS, past everything. When I try to make the image recovery with the HP recovery discs I received the last time my hard drive died, I get an error then that 58% on two recovery disc that says:

  Reducer

  Copy the file fails

  From: d:\preload\base24. STORMWATER MANAGEMENT

  To: c:\RM\Image\BASE24. STORMWATER MANAGEMENT

  Press OK to retry.

  I press OK and it does the same thing over and over again. People who questioned him on this same type of error seem to get anywhere here, but what choice do I have? The hard drive is the same size, same manufacturer, same model, it should have the question of reimage the system on a hard drive more small, right?

  Am I just out of luck on that? So frustrated.

  englejas

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your post on recovery issues and wanted to help.
  
  Here is the link to the tool of creation of win8.1 media: installation media to create for Windows - 8.1 help Windows

  Understand, however, you might encounter a problem installing using the media created from this tool.

  You have a version of OEM HP of Win8 installed on your PC, and this means that the product key that is embedded in the motherboard UEFI firmware is OEM, not retail.

  While the media created from this tool SHOULD be activated using this key, there is no guarantee he will do.  If it is not the case, you can use this tool to recover your product key and try to enter it manually: Download Windows OEM Product Key Tool - MajorGeeks

  IF it still does not work, then your only recourse would be to order a new set of recovery from HP discs.

  You can look online for recovery from the paged media related: http://support.hp.com/us-en/drivers
  
  Once there, enter your product name or number. On your software page and download the drivers, select your operating system and version. Click on "Update".  If the HP recovery support is available for your computer, down near the bottom of the page, you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entty and click on order to press for more details.
  
  Or, if you prefer, you can do the same by contacting HP Customer Service:
  
  If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
  
  If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
  
  NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!

  However, HP customer care is generally not available on weekends, so you will have to wait until Monday to contact them.
  
  Good luck
  
  ========================================================================
  I'm a volunteer and I do not work for, or represent, HP.
  ---------------------------------------------------------------
  If my post helped you, please click on the symbol of the thumbs-up to the left of the answer key to say thank you.
  If my message solved your problem please click on "Accept as Solution" - to help others to find the solution.
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• Drivers for Win7 for HP ENVY dv7-7335ea

  Hello.

  I bought a laptop dv7-7335 HP ENVY with built-in Windows 8.1. I bought Windows 7, it instaled, but I have no drivers for anything whatsoever. Not the same network card, so I can not download the default drivers... Any help, please?

  TNX

  "You mess with the best, die like the rest!

  Hello:

  You should be able to use all the W7 x 64 drivers and software by the dv7t-7000.

  When you go to install the graphics drivers, install first the Intel HD graphics driver, reboot, then install the Nvidia graphics driver.

  DO NOT INSTALL ALL THE DOWNLOADS OF BIOS OR FIRMWARE FROM THIS LINK

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063 & LC = on & CC = US & DLC = in & sw_lang = & Product = 5273735 #N474