Envy of HP dv7: simplepass

My computer came with windows 8, and then I went to 8.1 and simplepass worked wonderfully, in both versions.  Stupidly, I have "upgraded" to windows 10 end of last year and has lost most of the functionality of reader (it didn't work anymore online, it worked as for computer, log).  Fast forward until a few days and 10 windows bricked my computer and I mean it bricked, it would not past the logo screen of HP with the circle of rotation without end points.  Each recovery or reset option ended in error and any attempt to recover with a 10 windows installer, that I downloaded from the HP website, failed.  After a lot of messing around, I was able to recover my computer by downloading the installer windows 8.1 (curiously she also not USB recovery but worked by burning a DVD recovery disc, another computer).   Once I got up and running simplepass is one of the first things I tried to make it work and it just keeps giving me the error message I seem to have trouble, you want to try again?  Sometimes when I click on the little finger to set up it will show the next step ask you to swipe your finger, but he just stands up for a split second and then gives me the error again.  I've updated to the latest drivers from the HP website: validity (4.4.234.0) and I tried both versions of simplepass (6.0.100.272 and 6.0.100.244).  Any help would be appreciated I would like to have it working again.

Thank you

Bob

Edit to add: I thought maybe update the bios would help and found there was an update.  I ran the update with the help of the installation and he told me it was successful before asking me to restart.  However; to restart the computer he always showed my older version of bios.  What I am doing wrong?

OK, I have simple pass now works in fire Fox.  The guys over at http://www.softexinc.com/ are great.  Are those currently simple handling move for HP.   I went there and submitted a ticket and received all the answers very quickly (probably the fastest I've ever received).  So, flashram bottom line, is that I had to use one of your links to download version 8 of the simple pass and once loaded, I had to perform and updated by simple passage for their latest version (8.01.46).  Once this has been done was to pass simple back to FF addons section, but it has been disabled, with no option to activate.  The representative said there is a solution to this, so that it will work with FF and has been submitted to HP, but there is no release date yet.  The current problem with FF, is that it now requires a signature and that is the solution.  What it was however give me a step by step very easy job to get things working again.  I am currently using version FF 45, BTW.  I won't give this work around as one of the steps you held to thank who has a pop up saying that he could potentially void your warranty, so I'll let anyone who wants that the difficulty to communicate with them directly.  Again, they are perfect treat and are very fast with the answers.  To bring the process make sure you are running pass simple version 8.01.46 and just ask for the work of fire around Fox for fire fox 44 versions and above.  I think it's less complicated for IE and Chrome, but I do not either.

Now I just need to understand the BIOS, problem.

Thanks for the help flashram.

Bob

Tags: Notebooks

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