ePrint cannot see officejet 6500

I used to be able to print using the app, but since the 'upgrade' it does not work!

I have an officejet 6500 wireless and I can't find "Web services" in the menu setup. The printer is too 'old '?

I need more information to help. The ePrint home & Biz application are you referring? What device do you use the app on? What model router do you have? In general, I would check the following settings to make sure everything it set up properly.
1. make sure that the printer and the camera are on the same network. Go into the settings of the device and make sure that there is a check box
by your network, it must be the same as the printer is configured on.
2. make sure that apply to join other networks is enabled. And that the WiFi is turned on and that Bluetooth is turned off the coast.
Here are some more general steps too
3. If still not picking up, power cycle both the printer and the camera at the same time because the synchronization to the top could be the issue. Make sure that both
devices are powered off the coast and not only in mode 'sleep'. After that that they have been turned off for at least 30 seconds, power their return on let the printer
complete the boot process and try again to print.
4. then, if having a problem power cycle, the device, the router and the printer. Unplug the router first, then the printer and the device must
turned off. Then after 30 seconds, re - turn on router. Make sure it is fully up and running. Router once upwards, turn printer and
device back on, wait for printer to the full boot, make sure wireless is on and try to use the app again.

Tags: HP Printers

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