ERROR 8, required component (5,0,0)
Help!
I get this error continually, the required component is missing or improperly installed. Reinstall the HP Photosmart software that came with your device and try to scan the image.
HP Officejet L7680 on Windows XP (wireless connection)
1. I uninstalled and reinstalled many times that I lost count
2. I downloaded the HP diagnostic utility and drivers work correctly, work connectivity, device work - WIA Scan fails and it tells me to restart the computer and off device, now my device crashes and I have to disconnect the power to close, made this 2 x and is never passed WIA Scan
3. I went to the HP website and followed the instructions re find the destination file and followed the directions and still did not problem
4 can not reinstall the software because it does not exist, it is now call HP Photo Creations and cannot download HP Photosmart
Can someone help me solve this problem?
Hi Lmsulenski,
- Exactly when you receive this error message?
- This occurs during the execution of a particular action on the printer?
I suggest you to uninstall the drivers and software to print completely from the computer and then download the software and drivers, and install it. Then check if you still face the same problem.
You can access the link below, first download theHP Officejet Pro Full Feature software and drivers and save it to the computer.
You can try to open Add or remove programs from the computer and remove all HP printer drivers and software. Access the link below and follow the steps to remove the HP program.
http://support.Microsoft.com/kb/307895
I hope this helps. Let us know the result.
Thank you and best regards,
Srinivas R
Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
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