"ERROR importing user (#) with extension = #: the requested operation would result in a violation of license."
When you try to import new users to the voicemail system we now get this error.
At the same time, we had to remove a user, and then it started. Here is the license report
License unit Distribution feature phone
License server |
Units permitted |
Units used |
Remaining units |
Units pending |
10.7.1.130 |
1100 |
440 |
660 |
0 |
Total number of units for the function |
1100 |
440 |
660 |
0 |
Licenses for the CCMS node function
License server |
Units permitted |
Units used |
Remaining units |
10.7.1.130 |
2 |
2 |
0 |
Total number of units for the function |
2 |
2 |
0 |
Version of software license
License server |
SW version |
10.7.1.130 |
7.0 |
We have many units of license on the left...
BTW # is just a placemarker for the user name and extension, the error includes the correct information.
Any ideas?
Thank you!
Those who resemble licenses CUCM (phone), no e-mail voice licenses.
Assuming you are using the connection of the unit as the voicemail, check on this server. Connection of the unit uses separate licenses for CUCM.
Barry
Tags: Cisco Support
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