Error message: "an error has prevented this photo or the opening video.

Hello everyone, I have recently encountered a problem with Microsoft Photo Gallery. When I click on the "fix" button to try to change an image an error pops up that says: "an error prevents this image of the video is displayed. I can see the photos and everything all right, but when I try to use the fix option to change some of them I get this error. Does anyone have suggestions as to how I might be able fix this. Thank you.

Hello everyone, I have recently encountered a problem with Microsoft Photo Gallery. When I click on the "fix" button to try to change an image an error pops up that says: "an error prevents this image of the video is displayed. I can see the photos and everything all right, but when I try to use the fix option to change some of them I get this error. Does anyone have suggestions as to how I might be able fix this. Thank you.

=============================================
Windows Live Photo Gallery error
"An error prevents the picture or video is displayed.

There is a possibility that reinstalling DirectX may fix this problem.

(FWIW... it's always a good idea to create a system)
Restore point before installing software or updates)
 
Proceed at your own risk *.

End-user Runtime Web install DirectX
http://www.Microsoft.com/downloads/details.aspx?FamilyId=2da43d38-DB71-4C1B-bc6a-9b6652cd92a3&displaylang=en

Tags: Windows

Similar Questions

Maybe you are looking for