Error on screen eprinter registry

Ive had many problems with my printer

First of all, I can't register online in the center of eprint.  I get a code error invalid whenever I'm trying to save it.  He told me that I had either already registered the device or that someone else has registered the unit

I have reset the services Internet 5 times even restore the default settings in the Tools menu and it still does not work

In coming out to retrieve the e-mail after reset of the web services is now gives me a message "registry error, please upgrade product" on the screen of the printer.

Then when I try to save the new email it says: "Cannot add printer" Java.lang.NULLPointerException error on the site of Central eprint after entering the new code eprint

Ideas? Help please?

Ive been really working so I did have an opportunity to respond, but actually, I disabled my account on EPC already and used a different e-mail address to sign in / register and it seems to have solved the problem.  I still got the message "error cannot add printer" after my first attempt to add the printer, but then after a logout and back in I tried again and the issue seems to have resovled itself!

Thank you all for taking the time to help!

I'm not exactly sure what happened, but now it works great! I sent a test print after registration to confirm and it happened in seconds!

Thanks again and sorry I didn't get back to you earlier!

Tags: HP Printers

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