Error when you try to print through CS6 on Macbook Pro at Epson 7890

Error "there was an error in the opening of your printer. Printing features won't be available until you have selected a printer and reopened all documents. "seems to be everywhere on the web without any solution.  Epson says it's a problem of software with Adobe CS6 - I can print on all programs on my printer Epson 7890.  They just cling on me after that.  And they have a point.

I have all the latest updates of adobe and Apple.  10.10.3 on 2012 macbook pro with the retina display running.  80 G of free space on SSD.  New Epson printer ran fine after installation for about a week and then this happened and I was not able to print from.  I have all deleted and reinstalled the drivers and checked all cables.  It works very well with other programs.  Unfortunately, I am a photographer who needs to print from CS6 for efficient workflow - and hey - it should work right?  In my view, it is a major problem and no one has a handle on it at Adobe.  Please let me know if I can help troubleshoot - I retired IT - software development for most.  It's important!  Obviously CS6 throw errors on the printer and does not allow communication to occur.

Please advise!

Thank you

Kerry Emery

Kerry Emery photography

www.kerryemery.com

I found that it works.  Finally...

See if that helps you at all.  Adobe doesn't seem to be on the ball with this one.  Not sure why it occurred-, but this finally fixed it for me.

Try resetting your preferences file.

Start Photoshop and immediately press Command + Option + shift.

Then, click Yes to the message, "Delete the Adobe Photoshop settings file?"

Tags: Photoshop

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