ESX host think client has connected CD but doesn't have a customer?

I had a VM I want to storage vmotion, but I get unable to act thus think the ESX host that a client has connected CD/DVD. No one has any console open to it.

Vmotion message is:

Virtual machine is configured to use a device that prevents operation: device "CD / DVD Drive 1" is a device connected with remote support [/ quote] "."

When I go to change the settings for this virtual machine, it says under the CD/DVD Drive 1 that it is connected to another customer. Not called Vmware support, they have got no idea, tried to restart pass and vpxa, but neither helped either.

Someone has any idea how to solve this problem, without power down?

If the CD is connected to the client device connection persists until it is manually disconnected or connected person CD closed session (vSphere Client). Even if the VM Console is closed connection persists.

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MCSA, MCTS, VCP, VMware vExpert 2009

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Tags: VMware

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