Excel (and PDF) cannot find the printer installed from Windows update - Word may however

Since the installation of an update for Windows Vista (as requested) last week, I lost some features in a number of programs.  I was able to restore.  Excel Help, when I try to print the printer installed is not found; the same happens when I try to print PDF files, but Word documents seem to find the printer.

http://www.bleepingcomputer.com/tutorials/tutorial140.html

Understanding Windows Update and Extras in Windows Vista at the link above.

 

Remove the Vista updates; two ways to do this:

1. a System Restore to before the updates:

Click Start > programs > Accessories > system tools > System Restore > restore time/choose your own date > next

If you use Norton, disable it before using the system restore.

If it is impossible to enter the Normal Mode, do a Safe Mode system restore:

Press F8 at the startup/power and the list of startup options, use THE ARROW key to select Safe mode > and then press ENTER.

System restore steps according to the info above.

Also:

2. click on start > right click on computer > properties > Windows updates down the lower left corner > updates installed in the lower left corner in the next window

> then click the one that you don't want > uninstall will appear at the top > uninstall it.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

In addition, on the page where you clicked "Installed updates", click on change settings at the top left corner it

> Change update settings in the next page of AutoUpdate to "check for updates but let me choose etc" > OK ".

When you take a look at pending updates, you can either download/install them one at the time, namely the update causing you problems.

> or if you do not need an individual > right-click on > UAC prompt > hide it

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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