Cannot find the printer on the wireless network
My new 6500 a 710n-z printer copier copies very well. Also, it detects the wireless network and is given an address 169.254.182.35. I have reset the router several times using the WPS button. But after I installed the software on my netbook ACER Windows XP, the computer cannot find the printer. I spent three days trying to get the $% # ^ & * to work. I see in some documents to get a 169.254. IP address, so I'm probably not connected? But what to do?
Well Yes, a 169.254 IP address... is auto-assignée when he can't get one from the router. The WPS button does not reset the router.
Do this on the printer: Setup > network > Wireless Setup Wizard. Follow the instructions.
Tags: HP Printers
I have a HP Pavilion running Windows 7.
He was hooked through the ethernet in a single room.
I moved it to another room where there was no inflexible access, so I relied on the use of our wireless network.
Now, the computer will not even find the wireless network. When I have the help, it says "no available connection."
In the center of the network, selecting wireless has a red X to the left of the green signal bars.
At first, I wondered if maybe the computer was in a "dead point" in our House, but I've put a laptop beside him and he found the thin wireless network.
Update: I tried system restore and tried to stop/resume knowledge network locations, but to no avail.
Here is the info on my card wireless directly from HP site:
Original driver for the solutions of Dualband network Atheros 802.11 Wireless Module a/b/g/n.
I found what I think, it's their website, (http://www.atheros.cz/atheros-wireless-drivers.php), but surprise... they only model # s, my info does not. Ugh.
PRINTER: HP LaserJet Pro CM1415fnw color multifunction printer
OS: Windows 7
OWNER: More than 2 years without any problem
LOCATION/SET-UP: To my personal residence. All-in-one router through the cable company.
QUESTION: Suddenly, printer cannot find wireless networks. Nothing has changed recently in my service provider or equipment. I know that the router and the internet is not the problem because our 2 smart phones and three laptops still not connect. I triend manually configure the network using the SSID and key phrases, but still nothing.
I would like to perform a hard reset by removing the power of the whole machienethrough the power cord for 30 seconds. Depending on whether I have would reconnect the printer to the wireless network and set a static IP address.
I'm not good with technical stuff and need help with this problem. Printer works well before going on holiday - power off, including the CISCO router when we went away--returned and turned on any return, printer will not connect to the router again.
Have reinstalled router without result. All other computers, phones, etc. to connect to the router fine.
Wireless network test that the MAC address filtering is enabled, they suggest however have checked this and it's not.
Wireless configuration wizard can find the network but it just seems impossible to connect to him.
Please assume the lowest level of technical understanding when you reply!
I see that you are having some problems getting your Photosmart 5525 reconnected to your network after just unplugging a bit. I understand that you have your information wirelessly, but I don't want to set a link here which will take you to our HP print and doctor Scan, which can help you check some things on the wireless network.
Since you already feed the router to bike, I would recommend restoring the default values of network on the front panel of the printer. You'll want to have your printer on the home screen (should say Photo, Apps and copy). On this screen you want to touch the key/tool icon in the upper right corner, then you want to click on wireless and made scroll down looking for default network. Once you click on that it will ask if you are sure and you want to say Yes. Once that is done, I would recommend the router/printer power cycling tips that were previously provided and then run the wireless configuration that you've been already and it should be able to connect at this time.
That should hopefully fix it for you, so let me know what happens and I wish you a nice day!
I'm running into a problem with my B209a find a wireless network. I'm not well versed in wireless/network please bare with me. I have an iMac with OS X 10.8.2. Recently, I upgraded my router to an Airport Extreme. My Mac can see the printer correctly, however, the printer cannot now see the network. Airport utility, I see all our appliances listed under wireless clients and an IP address without a name (printer?). Doesn't look like not to add manually wireless clients is no longer an option.
The wireless is configured with WPA/WPA2 Personal Security. The radio is set to 802. 11A / n - 802.11b/g/n (automatic). Anyone have any ideas on how to solve this problem? Thank you.
- Printer, restore the configuration of the network printer.
- Turn on the radio to the printer.
- From your Mac, connect to the network printer called hpsetup.
- Open Safari and select Bookmarks-> Show all bookmarks.
- Select Hello on the left. Your printer should appear in the main window of Safari.
- Double-click the printer. The printer's internal web page should appear.
- The Green Network on the printer web page tab.
- Select Wireless (802.11) on the left
- Press start the wizard and follow the prompts to connect the printer to the network.
This should get back you on your feet.
Original title: Carpenter
I can print but can't scan. Tried to uninstall then install the 3 in 1 copy fax printing hp 4500 but says cannot find the wireless device.
You can check the link to HP support to run the HP Diagnostic Utility to check the issue of scanning:
You can also check out the link to HP support and try to update the latest drivers/software for your printer:
You can also read the articles and check if it helps:
I have a new iMac and old Toshiba that is running Windows XP and you use a Netgear wireless router. When I got to the printer, it worked fine on the wireless network. Bought a new router that I couldn't work with the Mac and the PC so I returned to my original router. Now, the printer does not work as a wireless printer. Summaries of diagnosis indicates that the printer cannot find the wireless router and fails under "Network Name (SSID) Found." On the Network Setup page, my network is listed as a network discovered by the printer. I guess there is a simple solution and hope to find the answers here.
Thank you very much!
Some printers C4780 left the factory with a default misconfiguration. This could be the reason why you can not see the hpsetup network. Here is an updated set of instructions for manually adding the C4780 to a Mac:
Part 1 - Get the printer in Ad-Hoc Mode Wireless
(1) turn on the printer.
(2) display the printer has six keys; three on the left (top-left, middle left, below on the left) and three on the right (top-right, centre-right, bottom-right). Press and release the following touch buttons in order:
(3) you should see the internal menu of printers. Press the right button down to select 'Service Menu'. Press OK (lower-left).
4) press the lower button right until you see "Reset Menu". Press OK (lower-left).
5) press the lower button right until you see "half full". Press OK (lower-left).
(6) after a few seconds, the printer turns off. Press the power button to turn on the printer. It is now reset with the correct default network settings.
(7) turn on the radio:
Press the Scan button to get the wireless settings
Select wireless Menu
Select wireless settings
Select Enable Wireless to turn on the radio.
Part 2 - run the Wireless Setup Wizard
The printer has now created an ad - hoc network called hpsetup. To connect to this network on your Mac.
Check the connection to the printer by opening the printer's internal web page. You can do this by opening Safari, select bookmarks then ShowAll bookmarks. On the left pane of Safari, select Hello and on the right, you should see your printer listed. Double-click your printer and Safari should display the printer's internal web page.
The printer Web page, select the network tab, and then select Wireless (802.11). Now press Start the wizard to launch the wireless configuration wizard.
When the wizard is finished, your computer unplug the printer's ad - hoc network as the printer reconfigures itself to connect to your network home.
Reconnect your computer to your home network. Verify that you can connect to the printer at the opening of its internal web page again once we were doing before.
Finally, install the printer SW. Since you have Snow Leopard, you don't need the CD that came with the printer. Instead, open the Print & Fax under System Preferences applet and press the [+] button. Highlight your printer and click Add.
I have a Dell Inspiron 1500, recently was unable to connect to the wireless network. Cannot find same wireless networks when I search. A WiFi catcher is enabled.
I suggest you to follow the steps in this link and check if it fhelps:
Also check out this link:
It will be useful.
Reference Dell V715w printer. W7 x 64.
Firmware already updated, clean uninstall/install, restarted router & modem, disconnect, etc. (all bases). The name of the network on the control panel of the printer says '7ff5c4 print server. This isn't my SSID. When reinstalling, I never get the window to select the wireless network; Instead, the Setup program goes directly to methods of connection/bug. Any help? How can I do a hard reset of the printer? I already unplugged for a long time; I don't see a reset button. I already have the two software on the printer resets.
Short version: printer not finding a decent wireless network; install the software never gives me the chance to choose the wireless network.
It's confusing. I have this model and have minor problems with it.
Unplug the printer from the wall. Remove the brick power for 60 seconds. This will reset the printer receives error messages. Maybe this will reset the printer.
OK so apparently I'm not as tech savvy as I like to think of myself. I just got a used C4780 and spent 12 hours trying to figure how to set up so that I can print wireless. I had zero luck with that.
I read that the WPS connection method is more easy then I tried that first. After a few failed attempts, I tried to download the software for Windows 8 (as the disc that comes with it only goes to to Windows 7). I got the same error message 4 times (something Microsoft Visual C++ Runtime error), so I then tried the method of the PIN code. After several settings (with the help of my brother on the phone, so I don't really remember what I did unfortunately) just as many failures to connect and I gave up this process. I printed the 'Network Configuration' Page and the 'wireless network Test report", but I don't have much of a clue as to what it now means. I don't understand what I am doing wrong or what I could do different. The thing that really stumps me, is that the test report said that the printer can't find my router, but at the bottom of the Configuration Page, it lists my wireless network...
-HP Photosmart C4780
-Lenovo all-in-One 8.1 Windows 64 bit
-router made by ARRIS and provided by my ISP (CableONE)
-J' installed all the updates that are available for Windows
-J' restarted the printer, computer, router AND several times
-my wireless router is in another room, but not more than perhaps 20 feet away
Side note: I have also a mini iPad... just throw it out there in case it might be a better tool to put up with... If you need to know something more to help me let me know! Thank you for cause in advance that I'm going stir crazy trying to figure this!
I went on the website of my ISP and discovered that I can't get a new router because of this little note...
"Cable telephone Service is supported only on Arris modems rented your office of a cable or bought by http://yourbroadbandstore.com/solutions/cableone/."
Copy + paste directly from their Web site.
It's OK... you're using their product. they can always put the Bridge mode. Call them and tell them that you want to use your OWN router and they put it in Bridge mode.
EDIT - Bridge mode just turns off the router part and use it as a modem only.
Connection Wi - Fi with internet explorer 8
I'm under Boot Camp on my iMac with OS 10.6.8. I am connected to the hub of my son-in-law over a wireless connection. I can access the internet using Safari on the side of the Mac of the partition successfully, but I can't access the internet by using a wireless setup on the side of the PC of the partition by using Internet Explorer 8. I get a message saying my side PC created by Boot Camp can not find the wireless hub and is unable to connect to internet Explorer. Help!
· What is the version of the operating system running on your computer?
I suggest you to install the drivers for the network card on the manufacturer's Web site and check if it helps.
Printer: HP Photosmart 7520 e - ALL - IN - ONE SERIES
Router: NETGEAR router WNDR4000
After receiving our new HP all in one printer, we have found our network wireless networks list wireless during the printer set up. We are able to receive the networks of our neighbors, but not our network.
- Using the WPS function on the router and the printer
- Establishment of an open on our router wireless network
- Connect to our wireless router using the setting on our laptop when the option during the installation of a PC.
Any help on this subjest would be appreciated.
Best regards, Nick van der Lee
I found the problem that was the printer not to see the SSID of the router.
The wireless channel was on channel 12 for the frequency of 2.4 GHz. While I was looking around I found this Support Page for Nintedo. Point 6 is a mention about these channels with respect to the same problems I was experiencing with the printer.
By changing our channel to channel number 3 number, we could see the wireless network.
It's a bit weird because I thought that the printer has a full specification b/g/n but apparently not?
In any case thank you for your support.
I have a Photosmart C6180 for over a year, and until recently it connected wireless very well. But since a week ago, it can't detect the wireless network. I turned off the printer and wireless router several times each without success. The "Wireless Setup Wizard" running on the C6180does not help. Watch simply screen printer "looking for... wireless router. "indefinitely, until the function Cancel. The wireless router is about four feet from the printer, in a direct line of sight. In addition, I have wireless Internet access using the same router and continue to do this successfully, then the router itself works. Recently I have updated the firmware on the router as well (after the beginning of this problem). Running the network Test report wireless on a 'PASS' C6180 returns for "Radio on" but a "FAILURE" for "use of Radio". The radio broadcasts as "about" section of the Menu Radio wireless network. My router is a Belkin Wireless G Router model F5D7230-4. The printer prints very well with a wired connection, but wireless connectivity has been a key reason behind my purchase. Any suggestions greatly appreciated.
Sorry, but your wireless radio is dead. Its time for a new printer.
We have cisco linksys wireless router. When we installed everything first, we could connect our wireless laptops to the network. Now, however, the network is detected, but there is no access to the internet. We have even a guy from ATT were out and he said that the wireless router has been installed backwards? He installed a dsl fast access on our laptop icon, and now we can access the wireless network but only if we connect as the first. We can also connect iPod to the wireless network. They detect the network, but when we enter the password cannot connect.
Welcome to the Microsoft Community and thanks for posting the question.
According to the description, it looks like you aren't able to access the Internet.
The likely causes of this problem is if the router is not configured properly.
Here are some steps that should help you to solve this problem.
Check if the router is configured properly to get access to the Internet.
Try the steps mentioned in this link and check:
This tutorial is designed to help you identify and solve problems with a wired (Ethernet) and wireless (Wi - Fi) network connections in Windows.Wireless and wired network problemshttp://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1Method 3:If there is a frequent disconnection try to update the firmware on the router and check.In addition, visit these links for more information:Why can't I connect to the Internet?Hope this information helps. Respond us if you have any questions with windows and we will be happy to help.
My laptop has had a big problem and HARD drive crashed. Unfortunately I lost all the data with no chance to recover anything. I installed a new HARD drive. I installed Win XP - SP3.
But I'm unable to install the wireless network. I continue to pass the button in front of the laptop - nothing. I type the combination Fn + F8 - nothing. I think that I have not installed the driver corectly.
P.S. - of course, I lost the CD.
Can someone help me?
> I think that I have not installed the driver corectly.
Then you need to (re) install the WLAN driver. Otherwise, you are not able to use the WLAN connection correctly.
Anyway, your model is listed on official Toshiba US page so that you can get all the drivers:
If you have any other questions, please let us know! :)
When my E4200 wireless network appears on a discovery list of wireless networks, there a padlock beside him in devices (like my Xbox and iPhone) that who would use to show that it is a wireless network, requiring a password. When I use my Xbox to connect wireless now, he said: "you connect to an unsecured network. Are you sure you want to continue? »
I used the web portal to select 'Factory Reset' of my router. I also told my iPhone to forget and not automatically connect wireless network. After factory reset, I went to the configuration section of the web page wireless network access router, put a new name for the wireless network, personal WPA2 enabled for 2.4 and 5 GHz networks, developed a completely new password for two I had never used before and then looked for the network on my iPhone. I chose it and it connected right away without asking for a password. Still once, the network does not appear with a padlock next to him in the list of devices to the network from my iPhone WiFi and my XBox says always that this is an unsecured network.
When using my internet browser to access router, WiFi networks are both classified as WPA2 Personal and each has a password in the password box (and Yes, I recorded the changes - that's what it shows even if I disconnect and then reconnect to the router access.) I tried to remove the power cord for 30 seconds and plug in again and there is no change.
It's quite a recent change, like maybe the last week or more. I don't know if there was a firmware update or what - my router is configured for auto updates and when I click to check the latest updates, it says that there are no more updates available.
TL; Dr: said access my router my wireless security is turned on. None of my wireless devices see as secure WiFi networks and each of them can connect without having to type a password.
Do a reset factory and set up from scratch.
If this fails, try this:
Manually download the FW file to the local office of PCs.
Reset the router, use IE or FF with all security disabled add-ons, load the FW file and let you treat.
Factory reset the router once more and set up from scratch.
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