Explore ntdll.dll problem

Works with XP and problems when you use explore (not IE) but in my computer. Looking around, I found is an error message saying error compaq - rba.exe, module failed ntdll.dll. Sometimes explore works nothing happens, incompatible. Whenever I log in I get the RBA error message. Someone has an idea what is the problem? THX.

Compaq - rba.exe = Compaq Message Server

You can disable it with msconfig.exe.

"A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

Tags: Windows

Similar Questions

Win 7 x 64 Explorer.exe crash on ntdll.dll

All - here's what's happening... Every morning that I have to restart my laptop because explorer.exe crashes, the laptop screen becomes partially black and makes it unusable. Relieves temporarily restart them the problem until the next day. Here is the info of Appcrash.

Version = 1
EventType = APPCRASH
EventTime = 130613872684994098
ReportType = 2
Consent = 1
UploadTime = 130613872688164279
ReportIdentifier = 48c3f23a-7493-11e4-a8fb-74e54321084a
IntegratorReportIdentifier = 48c3f239-7493-11e4-a8fb-74e54321084a
Response.BucketId = 134239895
Response.BucketTable = 4
Response.Type = 4
SIG [0]. Name = name of the Application
SIG [0]. Value = Explorer.exe
GIS [1]. Name = Version of the Application
GIS [1]. Value = 6.1.7601.17567
GIS [2]. Name = timestamp of the Application
GIS [2]. Value = 4d672ee4
GIS [3]. Name = name of the Module fault
GIS [3]. Value = ntdll.dll
GIS [4]. Name = Fault Module Version
GIS [4]. Value = 6.1.7601.18247
GIS [5]. Name = Fault Module Timestamp
GIS [5]. Value = 521eaf24
GIS [6]. Name = Exception Code
GIS [6]. Value = c000041d
GIS [7]. Name = offset of the Exception
GIS [7]. Value = 000000000004e4e4
DynamicSig [1]. Name = OS Version
DynamicSig [1]. Value=6.1.7601.2.1.0.256.4
DynamicSig [2]. Name = locale ID
DynamicSig [2]. Value = 1033
DynamicSig [22]. Name = additional Information 1
DynamicSig [22]. Value = fa41
DynamicSig [23]. Name = additional Information 2
DynamicSig [23]. Value = fa41cd2feced06e3463e16a4b7f9339c
DynamicSig [24]. Name = additional Information 3
DynamicSig [24]. Value = 7fd2
DynamicSig [25]. Name = additional Information 4
DynamicSig [25]. Value = 7fd20199592f7a580c1651f5f34e3098
UI[2]=C:\Windows\Explorer.exe
UI [3] = Windows Explorer has stopped working
UI [4] = Windows can search for a solution to the problem online and try to restart the program.
UI [5] = check online for a solution, and then restart the program
UI [6] = check online for a solution later and close the program
UI [7] = close the program
LoadedModule[0]=C:\Windows\Explorer.EXE
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
LoadedModule[8]=C:\Windows\system32\GDI32.dll
LoadedModule[9]=C:\Windows\system32\USER32.dll
LoadedModule[10]=C:\Windows\system32\LPK.dll
LoadedModule[11]=C:\Windows\system32\USP10.dll
LoadedModule[12]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[13]=C:\Windows\system32\SHELL32.dll
LoadedModule[14]=C:\Windows\system32\ole32.dll
LoadedModule[15]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[16]=C:\Windows\system32\EXPLORERFRAME.dll
LoadedModule[17]=C:\Windows\system32\DUser.dll
LoadedModule[18]=C:\Windows\system32\DUI70.dll
LoadedModule[19]=C:\Windows\system32\IMM32.dll
LoadedModule[20]=C:\Windows\system32\MSCTF.dll
LoadedModule[21]=C:\Windows\system32\UxTheme.dll
LoadedModule[22]=C:\Windows\system32\POWRPROF.dll
LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[25]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[26]=C:\Windows\system32\dwmapi.dll
LoadedModule[27]=C:\Windows\system32\slc.dll
LoadedModule[28]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_2b283fd671e9bf4d\gdiplus.dll
LoadedModule[29]=C:\Windows\system32\Secur32.dll
LoadedModule [30] = C:\Windows\system32\SSPICLI. DLL
LoadedModule[31]=C:\Windows\system32\PROPSYS.dll
LoadedModule [32] = C:\Windows\system32\QIPCAP64. DLL
LoadedModule[33]=C:\Windows\system32\WINSTA.dll
LoadedModule[34]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[35]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll
LoadedModule[36]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[37]=C:\Windows\system32\profapi.dll
LoadedModule[38]=C:\Windows\system32\apphelp.dll
LoadedModule[39]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[40]=C:\Windows\system32\EhStorShell.dll
LoadedModule [41] = C:\PROGRA~1\MICROS~1\Office14\GROOVEEX. DLL
LoadedModule[42]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll
LoadedModule[43]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCP90.dll
LoadedModule[44]=C:\Windows\WinSxS\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.6161_none_0a1fd3a3a768b895\ATL90. DLL
LoadedModule[45]=C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE14\Cultures\office.odf
LoadedModule[46]=C:\PROGRA~1\MICROS~1\Office14\1033\GrooveIntlResource.dll
LoadedModule[47]=C:\Windows\System32\cscui.dll
LoadedModule[48]=C:\Windows\System32\CSCDLL.dll
LoadedModule[49]=C:\Windows\system32\CSCAPI.dll
LoadedModule[50]=C:\Windows\system32\QIPOverlay.dll
LoadedModule[51]=C:\Windows\system32\ntshrui.dll
LoadedModule[52]=C:\Windows\system32\srvcli.dll
LoadedModule[53]=C:\Windows\system32\IconCodecService.dll
LoadedModule[54]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[55]=C:\Windows\system32\rsaenh.dll
LoadedModule[56]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[57]=C:\Windows\system32\SndVolSSO.DLL
LoadedModule [58] = C:\Windows\system32\HID. DLL
LoadedModule[59]=C:\Windows\System32\MMDevApi.dll
LoadedModule[60]=C:\Windows\system32\timedate.cpl
LoadedModule [61] = to C:\Windows\system32\ATL. DLL
LoadedModule[62]=C:\Windows\system32\actxprxy.dll
LoadedModule[63]=C:\Windows\system32\ntmarta.dll
LoadedModule[64]=C:\Windows\system32\WLDAP32.dll
LoadedModule[65]=C:\Windows\System32\shdocvw.dll
LoadedModule[66]=C:\Windows\system32\LINKINFO.dll
LoadedModule [67] = c: \ Program Files (x 86) \ThinkPad\Utilities\PWMTR64V. DLL
LoadedModule[68]=C:\Windows\system32\MSIMG32.dll
LoadedModule[69]=C:\Windows\system32\COMDLG32.dll
LoadedModule [70] = C:\Windows\system32\WINSPOOL. DRV
LoadedModule[71]=C:\Windows\system32\oledlg.dll
LoadedModule[72]=C:\Windows\system32\XmlLite.dll
LoadedModule[73]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[74]=C:\Windows\system32\WINMM.dll
LoadedModule [75] = C:\Windows\system32\PSAPI. DLL
LoadedModule[76]=C:\Windows\system32\OLEACC.dll
LoadedModule [77] = C:\PROGRA~2\ThinkPad\UTILIT~1\US\PWMRT64V. DLL
LoadedModule [78] = C:\PROGRA~2\ThinkPad\UTILIT~1\PWMIF64V. DLL
LoadedModule[79]=C:\Windows\system32\WINTRUST.dll
LoadedModule[80]=C:\Windows\system32\CRYPT32.dll
LoadedModule[81]=C:\Windows\system32\MSASN1.dll
LoadedModule[82]=C:\Windows\system32\wbemcomn.dll
LoadedModule[83]=C:\Windows\system32\WS2_32.dll
LoadedModule[84]=C:\Windows\system32\NSI.dll
LoadedModule[85]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[86]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[87]=C:\Windows\system32\NTDSAPI.dll
LoadedModule [88] = C:\Windows\system32\IGFXEXPS. DLL
LoadedModule[89]=C:\Windows\system32\Sensor64.dll
LoadedModule[90]=C:\Windows\system32\USERENV.dll
LoadedModule[91]=C:\Windows\system32\msls31.dll
LoadedModule [92] = c: Files\microsoft shared\ink\tiptsf.dll
LoadedModule[93]=C:\Windows\System32\ieframe.dll
LoadedModule[94]=C:\Windows\system32\iertutil.dll
LoadedModule[95]=C:\Windows\system32\authui.dll
LoadedModule[96]=C:\Windows\system32\CRYPTUI.dll
LoadedModule[97]=C:\Windows\system32\NetworkExplorer.dll
LoadedModule[98]=C:\Windows\system32\MPR.dll
LoadedModule[99]=C:\Windows\System32\gameux.dll
LoadedModule[100]=C:\Windows\System32\wer.dll
LoadedModule[101]=C:\Windows\system32\msiltcfg.dll
LoadedModule[102]=C:\Windows\system32\VERSION.dll
LoadedModule[103]=C:\Windows\system32\msi.dll
LoadedModule[104]=C:\Windows\system32\urlmon.dll
LoadedModule[105]=C:\Windows\system32\WININET.dll
LoadedModule[106]=C:\Windows\system32\Normaliz.dll
LoadedModule [107] = C:\Windows\system32\SFC. DLL
LoadedModule [108] = C:\Windows\system32\sfc_os. DLL
LoadedModule[109]=C:\Windows\System32\SyncCenter.dll
LoadedModule[110]=C:\Windows\system32\wdmaud.drv
LoadedModule[111]=C:\Windows\system32\ksuser.dll
LoadedModule[112]=C:\Windows\system32\AVRT.dll
LoadedModule [113] = C:\Windows\system32\AUDIOSES. DLL
LoadedModule[114]=C:\Windows\system32\msacm32.drv
LoadedModule[115]=C:\Windows\system32\MSACM32.dll
LoadedModule[116]=C:\Windows\system32\midimap.dll
LoadedModule[117]=C:\Windows\system32\netutils.dll
LoadedModule[118]=C:\Windows\system32\MLANG.dll
LoadedModule[119]=C:\Windows\system32\stobject.dll
LoadedModule[120]=C:\Windows\system32\BatMeter.dll
LoadedModule[121]=C:\Windows\system32\es.dll
LoadedModule[122]=C:\Windows\system32\prnfldr.dll
LoadedModule[123]=C:\Windows\system32\dxp.dll
LoadedModule[124]=C:\Windows\system32\Syncreg.dll
LoadedModule[125]=C:\Windows\ehome\ehSSO.dll
LoadedModule[126]=C:\Windows\System32\netshell.dll
LoadedModule [127] = C:\Windows\System32\IPHLPAPI. DLL
LoadedModule [128] = C:\Windows\System32\WINNSI. DLL
LoadedModule[129]=C:\Windows\System32\nlaapi.dll
LoadedModule[130]=C:\Windows\System32\AltTab.dll
LoadedModule[131]=C:\Windows\System32\pnidui.dll
LoadedModule[132]=C:\Windows\System32\QUtil.dll
LoadedModule[133]=C:\Windows\System32\wevtapi.dll
LoadedModule[134]=C:\Windows\system32\wpdshserviceobj.dll
LoadedModule[135]=C:\Windows\system32\PortableDeviceTypes.dll
LoadedModule[136]=C:\Windows\System32\Actioncenter.dll
LoadedModule[137]=C:\Windows\system32\PortableDeviceApi.dll
LoadedModule[138]=C:\Windows\System32\cscobj.dll
LoadedModule[139]=C:\Windows\System32\srchadmin.dll
LoadedModule [140] = C:\Program Files\ThinkPad\Bluetooth Software\btncopy.dll
LoadedModule[141]=C:\Windows\system32\mssprxy.dll
LoadedModule[142]=C:\Windows\System32\msxml6.dll
LoadedModule[143]=C:\Windows\system32\imapi2.dll
LoadedModule[144]=C:\Windows\System32\bthprops.cpl
LoadedModule [145] = C:\Windows\system32\dhcpcsvc6. DLL
LoadedModule [146] = C:\Windows\system32\dhcpcsvc. DLL
LoadedModule[147]=C:\Windows\system32\credssp.dll
LoadedModule[148]=C:\Windows\System32\npmproxy.dll
LoadedModule[149]=C:\Windows\System32\hgcpl.dll
LoadedModule[150]=C:\Windows\System32\provsvc.dll
LoadedModule[151]=C:\Windows\system32\SAMLIB.dll
LoadedModule[152]=C:\Windows\system32\wkscli.dll
LoadedModule [153] = C:\Windows\system32\SXS. DLL
LoadedModule[154]=C:\Windows\system32\fxsst.dll
LoadedModule[155]=C:\Windows\system32\FXSAPI.dll
LoadedModule [156] = C:\Windows\system32\FXSRESM. DLL
LoadedModule[157]=C:\Windows\system32\Wlanapi.dll
LoadedModule[158]=C:\Windows\system32\wlanutil.dll
LoadedModule[159]=C:\Windows\system32\wwanapi.dll
LoadedModule[160]=C:\Windows\system32\wwapi.dll
LoadedModule[161]=C:\Windows\System32\QAgent.dll
LoadedModule[162]=C:\Windows\System32\UIAnimation.dll
LoadedModule[163]=C:\Windows\system32\DEVRTL.dll
LoadedModule[164]=C:\Windows\System32\wscinterop.dll
LoadedModule[165]=C:\Windows\System32\WSCAPI.dll
LoadedModule[166]=C:\Windows\System32\wscui.cpl
LoadedModule[167]=C:\Windows\System32\werconcpl.dll
LoadedModule[168]=C:\Windows\System32\framedynos.dll
LoadedModule[169]=C:\Windows\System32\wercplsupport.dll
LoadedModule[170]=C:\Windows\System32\hcproviders.dll
LoadedModule [171] = C:\Program may Explorer\ieproxy.dll
LoadedModule[172]=C:\Windows\system32\MsftEdit.dll
LoadedModule[173]=C:\Windows\system32\cabview.dll
LoadedModule [174] = C:\Program Files\ThinkPad\Bluetooth Software\btmmhook.dll
LoadedModule[175]=C:\Windows\system32\thumbcache.dll
LoadedModule[176]=C:\Windows\System32\StructuredQuery.dll
LoadedModule[177]=C:\Windows\system32\zipfldr.dll
LoadedModule[178]=C:\Windows\System32\drprov.dll
LoadedModule[179]=C:\Windows\System32\ntlanman.dll
LoadedModule[180]=C:\Windows\System32\davclnt.dll
LoadedModule[181]=C:\Windows\System32\DAVHLPR.dll
LoadedModule[182]=C:\Windows\system32\prnntfy.dll
LoadedModule[183]=C:\Windows\system32\puiapi.dll
LoadedModule[184]=C:\Windows\system32\printui.dll
LoadedModule[185]=C:\Windows\system32\puiobj.dll
LoadedModule[186]=C:\Windows\system32\mswsock.dll
LoadedModule[187]=C:\Windows\System32\wshtcpip.dll
LoadedModule[188]=C:\Windows\System32\wship6.dll
LoadedModule[189]=C:\Windows\system32\DNSAPI.dll
LoadedModule[190]=C:\Windows\system32\rasadhlp.dll
LoadedModule[191]=C:\Windows\System32\fwpuclnt.dll
LoadedModule [192] = C:\Windows\system32\kerberos. DLL
LoadedModule[193]=C:\Windows\system32\cryptdll.dll
LoadedModule[194]=C:\Windows\system32\bcrypt.dll
LoadedModule[195]=C:\Windows\system32\bcryptprimitives.dll
LoadedModule[196]=C:\Windows\system32\van.dll
LoadedModule[197]=C:\Windows\system32\RasMM.dll
LoadedModule[198]=C:\Windows\system32\RASAPI32.dll
LoadedModule[199]=C:\Windows\system32\rasman.dll
LoadedModule[200]=C:\Windows\system32\WWanMM.dll
LoadedModule[201]=C:\Windows\system32\WlanMM.dll
LoadedModule[202]=C:\Windows\system32\wlanhlp.dll
LoadedModule[203]=C:\Windows\system32\OneX.DLL
LoadedModule[204]=C:\Windows\system32\eappprxy.dll
LoadedModule[205]=C:\Windows\system32\eappcfg.dll
LoadedModule [206] = c: Files\Lenovo\lpu\lpu_lib.dll
LoadedModule[207]=C:\Windows\system32\NETAPI32.dll
LoadedModule [208] = C:\Windows\system32\SAMCLI. DLL
LoadedModule[209]=C:\Windows\system32\wpdshext.dll
LoadedModule[210]=C:\Windows\system32\ndfapi.dll
LoadedModule[211]=C:\Windows\system32\wdi.dll
LoadedModule[212]=C:\Windows\system32\EhStorAPI.dll
LoadedModule[213]=C:\Windows\system32\imaadp32.acm
LoadedModule[214]=C:\Windows\system32\msg711.acm
LoadedModule[215]=C:\Windows\system32\msgsm32.acm
LoadedModule[216]=C:\Windows\system32\msadp32.acm
LoadedModule[217]=C:\Windows\System32\l3codeca.acm
State [0]. Key = transport. DoneStage1
State [0]. Value = 1
State [1]. Key = DataRequest
State [1]. Value = bucket = 134239895/nBucketTable = 4/nResponse = 1/n
FriendlyEventName = Stopped Working
ConsentKey = APPCRASH
AppName = Windows Explorer
AppPath=C:\Windows\Explorer.EXE

Hi Jesse,.

Thank you for your response. I can understand the disadvantages you've met on this issue. I'll be happy to help you with this problem.

I appreciate your efforts for the difficult steps of troubleshooting and providing additional troubleshooting necessary details.

This problem can be caused by infected files, drivers or conflicts with other programs, software malicious, and memory can cause starting problems.

I suggest you read the article my computer hangs or freezes on Windows startup screen of link below to resolve this issue.

https://support.Microsoft.com/kb/2681286?WA=wsignin1.0

Article a steps to start troubleshooting repair, Startup Repair can detect and solve the problems that prevent the startup of your PC.

Keep us informed of the results. Don't answer if you need assistance, we will be happy to help you.

Explorer.exe crash - Win7 verifier.dll & ntdll.dll

Hello

Recently I've known explorer.exe hangs in my win7 pc. Initially, the failed module is ntdll.dll & now its verifier.dll. I am attaching the file dump on incident. In fact, I had only this time dump after about 10-20 accidents: (.)

http://www.mediafire.com/?yev6d7dsdzns8z2

PLS, analyze and help me solve the problem.

Thank you

JAI

You provided according to the following file dump on incident, there are two problematic files potential .dll:

*******************************************************************************
* *
* Exception analysis *.
* *
*******************************************************************************

Use! analyze - v to obtain detailed debugging information.

Cannot load C:\Program Widcomm logiciels\BtwNamespaceExt.dll, 0n2 error Win32 image
WARNING: Unable to verify timestamp for BtwNamespaceExt.dll
ERROR: Module load completed but symbols can be loaded for BtwNamespaceExt.dll
Failed to load image C:\Windows\System32\ieframe.dll, 0n2 error Win32
WARNING: Unable to verify timestamp for ieframe.dll
Unable to load the image in C:\Program Files (x 86) \Internet Download Manager\IDMShellExt64.dll, 0n2 error Win32
WARNING: Unable to verify timestamp for IDMShellExt64.dll
ERROR: Module load completed but symbols can be loaded for IDMShellExt64.dll
GetPageUrlData failed, server returned HTTP 404 status
Requested URL: http://watson.microsoft.com/StageOne/explorer_exe/6_1_7601_17567/4d672ee4/verifier_dll/6_1_7600_16385/4a5be081/80000003/0000a668.htm?Retriage=1
Probably caused by: BtwNamespaceExt.dll ( btwnamespaceext+ 367e6)

The two files are the BtwNamespaceExt.dll and the IDMShellExt64.dll.

So try to update or, if necessary, to uninstall related programs (software WIDCOMM\Bluetooth and Internet Download Manager).

Also, you have enabled "Application Verifier"?

Win7 appcrash App: explorer.exe fault: ntdll.dll

Hi, thanks for my question!

After leaving my computer in hibernation during the night a few days before, I found a few updates had been installed and the system tried to reboot. Permit this and after restarting, I tried to resume editing of audio files and browsing the forums. I started seeing pop-ups telling me that Windows Explorer has stopped working. Choose "Search the Web for a solution and restart" failed to retrieve the results. The problem ~ every 2.2 minutes after that the Explorer was launched, and close the Explorer does not stop the cycle.

I did the steps proposed in other cases of appcrash quite similar, including the clean boot: no joy. I'm at the end of my competence, but also my patience. While it is a computer pretty new (for me) and pretty cool update to Win 7Pro, I'd rather not wipe it and start over. I prefer a lot to know what went wrong and take corrective action.

Here is the text of the error message:

Signature of the problem:
Problem event name: APPCRASH
Application name: explorer.exe
Application version: 6.1.7601.17567
Application timestamp: 4d672ee4
Fault Module name: ntdll.dll
Fault Module Version: 6.1.7601.18247
Timestamp of Module error: 521eaf24
Exception code: c0000005
Exception offset: 000000000002b20d
OS version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information 1: 0c 71
More information 2: 0c71b52ab8a6bb121dba95fbf40956c8
3 more information: 81a 7
Additional information 4: 81a74861ef3283f3b4328d2fd3cfa78c

DRM for all suggestions and explanations!

-Sean-

The error points to the duser.dll which is a component of Windows:

Probably caused by: duser.dll (duser! CoreSC::xwSendNL + 1bc)

There is also the participation of the dui70.dll that may indicate a problem with the graphic driver such as the hccutils.dll components.

Can update you the graphics driver to the latest version.

Post back if the error persists, or if it is impossible to update the graphics driver with in addition to the files of dump to see if the error is consistent.

Windows 7 explorer.exe crashes. ntdll.dll.

I've been back up my collection of movies using WMC 7 recently whenever I click on a folder with a big drive blu ray of the explorer.exe file crashes...

Signature of the problem:
Problem event name: APPCRASH
Application name: Explorer.EXE
Application version: 6.1.7600.16450
Application timestamp: 4aebab8d
Fault Module name: ntdll.dll
Fault Module Version: 6.1.7600.16559
Timestamp of Module error: 4ba9b802
Exception code: c0000005
Exception Offset: 0000000000051c 30
The system version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information 1: 3ef7
More information 2: 3ef7c090d31c19c96820f5992c0a9c08
3 more information: ddf2
Additional information 4: ddf254e27a2cfaadfbb7d0bb42c03cff

When I press play in media center I get this one:

Description:
Stopped working

Signature of the problem:
Problem event name: APPCRASH
Application name: ehshell.exe
Application version: 6.1.7600.16385
Application timestamp: 4a5bd053
Fault Module name: ntdll.dll
Fault Module Version: 6.1.7600.16559
Timestamp of Module error: 4ba9b802
Exception code: c0000005
Exception offset: 000000000004cf54
The system version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

I tried a "clean boot" did not work, I also uninstalled my video drivers (also used as a sweeper registry in safe mode) and reinstalled it, still nothing...

This is the dump of the crash of the folder:
http://CID-e0911a8075e4a249.Office.live.com/self.aspx/crash/Explorer.exe.5060.dmp

For some reason a dump is not created when WMC crashes...

Any help would be appreciated!

-Devin

According to the dump file seems to be the cause of the accident:

Cannot load C:\Program Files\Shark007\filters\DivXThumbnailProvider.dll, 0n2 error Win32 image

The DivXThumbnailProvider.dll seems to be a component of DivX Plus Media Foundation and, in your case, seems to be a part of the Win7codecs software.

Then you can try what is suggested in the following link:

http://Shark007.NET/forum/thread-crashed-Windows-Explorer-in-some-folder-s?highlight=Explorer

Or uninstall the Win7codecs program.

Explorer.exe error in the ntdll.dll module

Event type: error
Event source: app error
Event category: no
Event ID: 1000
Date: 18/10/2009
Time: 17:28
User: n/a
Computer: CROSSROADS
Description:
Failing application explorer.exe, version 6.0.2900.5512, failed module ntdll.dll, version 5.1.2600.5755, address failure 0x000101b3.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6 c 69 63 61 74 Applicat
0008: 69 6th 6f 20 46 61 69 6 c ion Fail
0010: 75 72 65 20 20 65 78 70 exp ure
0018: 6 c 6f 72 65 72 2 65 78 lorer.ex
0020: 65 20 36 2 2 30 32 39 e 6.0.29
0028:30 30 2 35 35 31 32 20 00.5512
0030: 69 6 20 74 64 6 c 6 c in ntdll 6f
0038: 2e 64 6 c 6 c 20 35 2e 31 .dll 5.1
0040: 2e 32 36 30 30 2e 35 37.2600.57
0048: 35 35 20 61 74 20 6f 66 55 to of
0050: 66 73 65 74 20 30 30 30 000 fset
0058: 31 30 31 62 33 0a b 101, 3 0D...

also get the explorer.exe in comctl32.dll errors, gdi32.dll, kernel32.dll, shell32.dll in successive attempts to restart.

PSHersh,
Thanks for posting on the Microsoft answers Forum. The first thing that I would suggest you do is run the System File Checker. The link below will provide information on this tool. You want to run the "SFC/scannow" option You will need your XP CD for this tool in case we need to correct all files.
http://support.Microsoft.com/kb/310747

Let us know the results. Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think.

weird problem with Terracopy, failed module name: ntdll.dll.

LM, I was wondering how to fix this problem:

Name of the failing application: teracopy.exe, version: 2.3.0.0, time stamp: 0x52a2ba02
The failed module name: ntdll.dll, version: 6.1.7601.22436, time stamp: 0x521eaa80
Exception code: 0xc0000005
Offset: 0 x 00032532
ID of the process failed: 0 x 710
Start time of application vulnerabilities: 0x01cfd4875bf40e52
The failing application path: C:\Program Files\TeraCopy\teracopy.exe
The failed module path: C:\Windows\SysWOW64\ntdll.dll
Report ID: a3d32145-407a-11e4-9b85-c3289d97281b

Hello

I am happy that the problem didn't happen after the downgrade.

Ntdll.dll is mainly concerned with system tasks and includes a number of features of kernel mode that allows a "Windows Application Programming Interface (API)". The ntdll.dll is also responsible for messages, timing, threading and synchronization in the operating system.

Since you don't have any problems, I wouldn't worry about the dll file.

Answer if you have issues with Windows.

szAppName: FlashPlayerUpdateService.exe szAppVer: 11.3.300.265 szModName: szModVer ntdll.dll: 5.1.2600.6055 offset: 000113c 0

I have an error message on my computer screen every day when I enter. "szAppName: FlashPlayerUpdateService.exe szAppVer: 11.3.300.265.
szModName: ntdll.dll szModVer: 5.1.2600.6055 offset: 000113c 0'

I choose to send the report or it multiplies on my screen.

How can I get rid of him? Is to play with my computer?

Thank you for your time.

Sincerely,
Cheryl

Hello

1. what operating system do you use?

2. when, exactly, you get the error message?

3 did you software/hardware changes to your computer before this problem?

4. do you get this error on startup?

5. do you get this error message when you use Internet Explorer?

Try to uninstall and reinstall flash player and check.

How do I uninstall the plug-in Adobe Flash Player and ActiveX control
http://kb2.Adobe.com/CPS/141/tn_14157.html

Download and install the latest flash player from Adobe for the form of the link below internet Explorer
http://get.Adobe.com/flashplayer/

Hope this information is useful.

defects in ntdll.dll, and BSOD more frequent

Hello! I'm at my wits end with and would appreciate any advice.

I have a Lenovo IdeaCentre K430 running Windows 7 64 - bit (professional home?).

A few months ago, I started having problems with ntdll.dll - for example, right click on computer then choosing manage leads to a crash of explorer.exe with ntdll.dll as the culprit. This happens with other applications that seem to use ntdll.dll, such as Viewer photos and Freecell - for these programs, housing starts process in the Manager of tasks then closes, no error message.

Then my computer started blue screening. It started occasionally, always reading something with audio: 8tracks, panopto (software recording/video presentation for conferences, I think he uses Silverlight), even the audio stream of NPR.

These are things I've done:

1. check the latest versions of the video/graphics drivers.

2 defragmented.

3. don't run the programs antivirus - no problem.

4. don't run a registry cleaner - no problem.

5 run scannow and chkdsk - no problem.

6 uninstall unused programs.

7 prevented Cisco VPN to boot at startup.

8. don't run the processor Intel - no problem Diagnostic tool...

9. run one or two Windows debugging tools, don't remember which - no problem.

10. don't run many convenience stores control panel - no problems.

11. run the Driver Verifier recommended on a thread here.

When I run the driver verifier and started 8track, the computer crashed almost immediately and could restart only startup repair mode / and I back to a restore point.

Here are several minidumps. The dated 112015 one is the crash after running Driver Verifier.

I thank very you much for any advice you have. I don't know how to determine if it is a question of power supply, a GPU problem, or something else entirely. Or if I should buy a new computer.

Regina

Pilot checked and associated with a product of Sonic Solutions (specifically PxHlpa64.sys), yours is 2011

I would remove Sonic. You also need to update your ATI video driver

Remove the driver current completely and install the latest driver available. For instructions on how to do read everything to update the drivers of my partner JMH3143 http://answers.microsoft.com/en-us/windows/wiki/windows_other-hardware/updating-a-driver/a5e6345e-af9b-4099-bef0-8d22254aa1c1?tm=1436753520149 here

How can I replace a ntdll.dll in Windows 7 Home Basic

I have Dell Inspiron 15R installed with Windows 7 Home Basic with SP1, ntdll.dll has become corrupt. But if I check with sfc/scannow, it shows no problem. I tried to replace the ntdll.dll from another system of windows 7 by the boot of Ubuntu, but the system crashed, therefore, I have to replace the old file back.

Therefore, please suggest how to replace the ntdll.dll corrupt without installing the OS from scratch.

@ FantaSS

=============================================================================

There are different ways that ntdll.dll errors can appear on your computer.

Ntdll.dll errors can be caused by a number of different things that translate into many different error messages, but some of the more common ones are listed below:
- "STOP: 0xC0000221 unknown hard error C:\Winnt\System32\Ntdll.dll.
- "STOP: C0000221 error material unknown \SystemRoot\System32\ntdll.dll.
- "AppName: [NAME OF PROGRAM] ModName: ntdll.dll.
- "[PROGRAM NAME] has caused an error in module NTDLL. DLL at [FULL ADDRESS]"
- "Crash caused in ntdll.dll!
- "NTDLL. DLL error! »
- «Unhandled exception address [ANY] (NTDLL.» (DLL).
Ntdll.dll error messages can appear before or after a program is used, while a program is ongoing, when Windows is started or stopped, or even during a Windows installation.
Cause of Ntdll.dll errors

The causes of ntdll.dll error messages can vary considerably. However, most of the ntdll.dll errors result from a corrupted or damaged file ntdll.dll version itself, corrupt hardware drivers, or issues between Windows and other programs.

Ntdll.dll errors can sometimes mean that a piece of hardware in your computer is faulty, but this is rare.

How to fix Ntdll.dll errors:
1. Restart your computer: the ntdll.dll error you receive may be due to a one-time, temporary issue and a simple reboot may solve the problem completely.
2. Reinstall the program if the ntdll.dll error only when you use a program.
  If the software updates or service packs available, install them too. Software programmers may have identified an issue with the program that caused the ntdll.dll error and then issues a patch.
Note: Software of third party that have been installed on your computer are almost always the cause of errors in ntdll.dll. The rest of these troubleshooting steps to solve the problems of ntdll.dll that rarely.
Check the windows service pack level you use, and consult the Microsoft support site to see if there is a service available for installing the newest pack. Some of the issues that caused the ntdll.dll errors have been corrected in these service packs from Microsoft.
Disable Add-ons from Internet Explorer selectively: If your ntdll.dll error appears when you start, run or close Internet Explorer, an add-on may be causing the problem. Deactivation of each module, one by one, will determine what add-on is the culprit (if any).
Note: As a solution, assuming that the ntdll.dll error is really Internet Explorer related, install and use a competing browser like Firefox.
Rename the NLSPATH system variable: If your Windows system does not have this environment variable, skip this step.
Note: It is a step of troubleshooting for this issue only. Don't forget to put this way its original name, if this does not solve the problem of ntdll.dll.
Turn off the Data Execution Prevention for Explorer.exe: as in the previous step, this is for troubleshooting only the question of ntdll.dll. If this does not resolve the problem, return the Data Execution Prevention settings to their previous settings.
Update the drivers for any hardware in your computer where the updated drivers are available. Out-of-date drivers sometimes cause errors of ntdll.dll.
Test your memory for damage: If you receive messages from ntdll.dll, one possible cause could be a memory module in your system. Test your memory will be either identify a problem or clear your RAM from liability.
Replace your memory in the event of failure of your tests.
Ntdll.dll errors may occur if you have an Iomega Zip drive on the same IDE cable as the hard drive inside your computer. If so, move the Zip drive to a dedicated IDE controller.
Replace the IDE cable connect the hard drive to the motherboard. If this cable is damaged or defective, one of the symptoms could be the ntdll.dll error you see.
Repair your Windows installation: If the resettlement of individual software fail to solve the problem, a Windows repair installation overwrites the ntdll.dll file.
Perform a new installation of Windows: a new installation will completely remove Windows from your PC and reinstall from scratch. I do not recommend this option unless you have exhausted all the previous troubleshooting ideas and you are comfortable that the ntdll.dll error is not caused by a single program (step 2).
Note: If a single program or plugin causes the ntdll.dll, reinstalling Windows and then reinstall all the software even can lead you right to the same ntdll.dll error.
Although extremely rare, if everything else failed, including the facility clean at the last step, you might be dealing with a hardware problem with your hard drive.
If so, replace the hard disk and then perform a new installation of Windows.

=============================================================================

I hope you this help.

BillyRazOr

Random crashes application of kernel32.dll kernelbase.dll and ntdll.dll

I am experiencing appcrahes randomly in my Windows 7 laptop, I work the following configuration:

Laptop: Asus K55VM R500V

Windows 7 Home Premium 64 bit - SP 1 - Build 1130

Problem:

Accidents occur at random times with random applications. Which can be either my Steam Client, Skype, Google Chrome, QQ International Messenger, or Windows Explorer. It doesn't matter if I use them all at the same time only two or what I do with my laptop. Often when I play the video game heavy (i.e. Far Cry 3) my laptop is fine, but all simply using my email can cause a malfunction.

I used the logger to see what was causing the crash as Solutions Windows only tells me to update my programs (all programs are up to date) and I discovered that all accidents are caused by Kernel32.dll Kernelbase.dll & (only for third-party software) and ntdll.dll (Windows Explorer only). Another thing that might be important, is that, generally, applications fail when you do
. For example, I use Skype, I feel a freeze, Windows tells me that the program has stopped working, when I check my other programs, I see that the rest I was running also closed.

The Eventviewer error codes:

The following codes appear in my event viewer, whenever my requests fall I have the same error codes over and over again.

The failing application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4

The failed module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e

Exception code: 0xc0000005

Offset: 0x00000000000587d8

ID of the process failed: 0xd78

Start time of application vulnerabilities: 0x01ce26069474b546

The failing application path: C:\Windows\Explorer.EXE

The failed module path: C:\Windows\SYSTEM32\ntdll.dll

Report ID: 0e2ce05c-9264-11e2-ad10-10bf482cb231

Name of the failing application: Skype.exe, version: 6.3.0.105, time stamp: 0x512fa5e2

The failed module name: kernel32.dll, version: 6.1.7601.18015, time stamp: 0x50b83c89

Exception code: 0xc0000005

Offset: 0x000111e2

ID of the process failed: 0 x 638

Start time of application vulnerabilities: 0x01ce248ff0e47f10

The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe

Path of the failing module: C:\Windows\syswow64\kernel32.dll

Report ID: 0af4d3f9-9089-11e2-92ab-10bf482cb231

Name of the failing application: chrome.exe, version: 25.0.1364.172, time stamp: 0x513d06c4

The failed module name: kernel32.dll, version: 6.1.7601.18015, time stamp: 0x50b83c89

Exception code: 0xc0000005

Offset: 0x000111e2

ID of the process failed: 0x1b54

Start time of application vulnerabilities: 0x01ce249249287ef0

The failing application path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

Path of the failing module: C:\Windows\syswow64\kernel32.dll

Report ID: 0af4ace9-9089-11e2-92ab-10bf482cb231

Name of the failing application: steam.exe, version: 1.70.46.67, time stamp: 0x5143b70d

The failed module name: kernel32.dll, version: 6.1.7601.18015, time stamp: 0x50b83c89

Exception code: 0xc0000005

Offset: 0x000111e2

ID of the process failed: 0 x 1348

Start time of application vulnerabilities: 0x01ce248a5e2a817e

The failing application path: C:\Program Files (x86)\Steam\steam.exe

Path of the failing module: C:\Windows\syswow64\kernel32.dll

Report ID: 0b0500d6-9089-11e2-92ab-10bf482cb231

What have I've tried so far...

I started looking for answers to my problem, and I tried the following:

-Updated all my drivers

-Device Manager checked manually to the required updates

-J' checked my files system at the command prompt

-J' I made sure all the software has been updated, including windows of course

-J' did a clean install of Windows

-After that the problem remains I did Memtest86 v4.2 (just to be sure I pass for 35 times)

-Important to know are that since the beginning, I bought this laptop (5 months ago) I've been running Norton 360 and I am now updated, so any virus or malware is also out of the question.

I think this would be it, it's really driving me crazy... I think I have almost tried everything and I don't know what else to try. The warranty only covers hardware failures and like memtest86 passed, I am not eligible for any support software at my retailer.

I would be really grateful for any help or suggestion, if you need other information or error logs please let me know.

Thanks in advance!

Hi Joepvan der Poel,

The question seems to be because of two system knowledge of kernel32.dll and ntdll.dll files

Since you did a clean install of Windows 7 and still the problem reappears, it seems that the version of Windows installed on your computer and on the aswell of media is corrupt. That's why I suggest you get a copy of these two files, kernel32.dll and ntdll.dll of another trust worthy Windows 7 computer running the same version, edition and service pack and stick it in the c: drive > Windows > System32 folder and save the files again and check if the problem persists.

To reregister the files follow these steps:

a. click on the "Start" menu, click on 'run '.

b. in the "Open" box type " kernel32.dll/regserver", without the quotes and press ENTER.

c. for ntdll.dll type ""ntdll.dll /regserver ", without the quotes and press ENTER."

It will be useful.

Please return to the State of the issue and also let us know if you face any problem of Windows in the future and we will be happy to help you.

Firefox.exe APPCRASH associated ntdll.dll, even after clean install

Hello, I have problems with Firefox crashes immediately after clicking on its icon.

Firefox version is 41.0.2.5765, Windows exception code c0000005 (000497e8) the defective module ntdll.dll, version 6.3.9600.18007.

Safe mode, the profile manager crashes too. I tried to do a fresh install which did not help...
After that, I deleted my profile files, deleted temporary files, reinstalled Firefox, restarted the PC - problem persists.

Unfortunately no newspaper is registered by Firefox.exe after the accident (folder/APPDATA/Roaming/Mozilla is empty).
PC works fine otherwise.

Windows error message reads:

APPCRASH
Firefox.exe
41.0.2.5765
561ee543
ntdll.dll
6.3.9600.18007
55c4bc8e
c0000005
000497e8
6.3.9600.2.0.0.256.48
1029
960C
960cdc3073e4fd67c6d545df9e9d24cc
7B3B
7b3b9c2d872f7c0e875a33d7ebb7c470

Thanks for any help!

If the problem has been fixed. For all those who might happen to fall on this post:

Firefox crash is caused by a problem of compatibility between Anti-Exploit Malwarebytes and Kaspersky Anti-virus. This problem has been resolved already my Malwarebytes sometime there are, but a recent update of Kaspersky AV brought. Can be solved by installing the latest beta version of Malwarebytes (1.08).

To identify this issue I used this guide:
https://support.Microsoft.com/en-us/KB/929135

LabVIEW Application Builder Crash: ntdll.dll module failing

Hello guys,.

I am currently having problems during the construction of my project (LV2012 (32 bit), Windows 7). At the end of the application generation, LabVIEW crashes without explanation (screenshot in french, sorry)

Following Windows errors logging:
```
Event 1000 Application Error

Faulting application name LabVIEW.exe, version : 12.0.0.4024, time stamp : 0x4fea600e
Faulting module name : ntdll.dll, version : 6.1.7601.17725, time stamp : 0x4ec49b8f
Exception code : 0xc0000374
Fault offset : 0x000ce6c3
Faulting process id : 0x16fc
Faulting application start time : 0x01cda5350f41f87c
Faulting application path : C:\Program Files (x86)\National Instruments\LabVIEW 2012\LabVIEW.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id : 8e5b1344-1128-11e2-97d8-c0f8dae81bad
```
I had the same problem on LabVIEW 2011. I tried to create my application with another computer (also LV2012 32-bit) and Windows 7 64 bit and I have no error.

What is the problem with my computer?

For french, french subject people

Thank you for your help,

Kind regards

Quentin

Solution found:

-Uninstall all products of OR

-The keys to clear registry associated with LabVIEW

-Remove the directory of National Instruments in Application Data

-Reinstall LabVIEW

Spooler App - ntdll.dll, kernelbase.dll, StackHash_a215 accident

I have windows Server 2008 R2 installed on a server that hosts multiple printers, the other day I installed a print driver for a HP LJ M601 and the print spooler began to crash frequently. Here's what I see in the event viewer:

Name of the failing application: spoolsv.exe, version: 6.1.7601.17777, time stamp: 0x4f35fc1d
The failed module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Offset: 0x00000000000c40f2
ID of the process failed: 0 x 1970
Start time of application vulnerabilities: 0x01ce50db950e833e
The failing application path: C:\Windows\System32\spoolsv.exe
The failed module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: ff4c3f38-bcce-11e2-9e9b-bc305bee273f

--
Bucket of error, type 0
Event name: APPCRASH
Answer: No available
Cabin ID: 0

Signature of the problem:
P1: spoolsv.exe
P2: 6.1.7601.17777
P3: 4f35fc1d
P4: StackHash_a215
P5: 6.1.7601.17725
P6: 4ec4aa8e
P7: c0000374
P8: 00000000000c40f2
P9:
P10:

-------------------------------------------------------------------------------------------------------

Name of the failing application: spoolsv.exe, version: 6.1.7601.17777, time stamp: 0x4f35fc1d
The failed module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Offset: 0x00000000000532d0
ID of the process failed: 0 x 1044
Start time of application vulnerabilities: 0x01ce50d75b2709fc
The failing application path: C:\Windows\System32\spoolsv.exe
The failed module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: aee76d32-bcce-11e2-9e9b-bc305bee273f

-----
Bucket of error, type 0
Event name: APPCRASH
Answer: No available
Cabin ID: 0

Signature of the problem:
P1: spoolsv.exe
P2: 6.1.7601.17777
P3: 4f35fc1d
P4: ntdll.dll
P5: 6.1.7601.17725
P6: 4ec4aa8e
P7: c0000005
P8: 00000000000532d 0
P9:
P10:

The first error seems to be caused by a stackhash, that is, from my understanding, a confrontation with how the data are processed by memory; the origin of the memory down and produce the stackhash error. I could be wrong on this matter. But anyway it is a response to 'why what is happening' and not 'how to fix this. I guess that one of the drivers of HP is originally this question, but I wonder how I can find the source of the problem. I installed the debugger windows and trying to educate myself on how to debug .mdmp files found in the folder ReportQueue to solve the problem.

The second error causes (corruption of heap?) access violation caused by KERNELBASE.dll and ntdll.dll? I don't know too much about the memory segment to go further on this issue.

What I'm looking for is an explanation on how to use the windows debugger to direct me in the right direction, or for someone to take a look at the reports generated in my C:\ProgramData\Microsoft\Windows\WER folder to point me in the direction of which is the cause of the crash. I have these files uploaded to skydrive and am willing to share them to all of you who are willing to help.

Here's a little story that I work with:

Server 2008 R2 with 5 shared network printers.

With the help of Pcounter for windows to manage printing.

Printers are shared with the possibility for mac clients to connect and print to printers via LPD. LPD services are enabled on the server.

Error seems to happen randomly, seems to be linked to mac users. Pcounter control service 'in silence' stop and kill the spooler. What I mean by "silently", is that the service seems to work normally, but if you go into the event viewer you see the above error messages, and then notice that the service must be restarted to make it work properly. I have been searching forums for the last few days to try to resolve this problem, the brain feels fried a little ATM, so I'm not sure information I can give more useful. I'll stop here and explain in more detail if necessary.

A big thank you to those who can help.

---
Tommyd206.

Hi Tommy,

The question you posted would be better suited in the TechNet Forums. I would recommend posting your query in the TechNet Forums.

http://social.technet.Microsoft.com/forums/en-us/category/WindowsServer

Hope this information helps.

STOP: c0000221 Unknown Hard Error\Systemroot\System32\ntdll.dll

I have a Dell Vostro 1500 running Windows XP Home edition. During the Windows boot the system falls down and shows the error in the title above. I replaced and improved hard drive and modules memory live with Dell components and tried to launch the system to start disk. Same result screen, blue with the unknown hard Error\Systemroot\System32\ntdll.dll STOP: 0000221. Then new hardware configuration and system bootable drive equals the same result. Any advice will be appreciated.

Thank you, everyone, for all the good advice and help. Interestingly, I used a reinstall drive different (one for the same version of Windows XP SP2), and it worked fine. I think this would indicate that the original disk could have been the cause of the problem, but I tried to install the operating system with this drive just to be safe, and it worked. It should be noted that I did no changes to the machine until I tried the new disk, then retried first that I tried to use to reinstall the operating system. This suggests that, regardless of the problem, he don't has not been caused a constant problem.

Explore ntdll.dll problem

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