Failed installation of VMware Workstation 9 on new install of win 7

I looked at the discussion of installation has failed VMware Workstation 9, verified that I am administrator, cleaned folder and looked at the registry and I'm still having problems.  The name of the account used is not Admin/Admin or anything close.

This is a new installation today of windows 7 with all updates applied.  Avast is my anti-virus software.  The behavior does not change with it running or disabled.

I think that the problem to be that KLM/Sofware/VMware Inc. does not appear.  I checked that I can create keys.

"In my installs I've seen: message" failure of the MSI MSI "and once"the MSI MSI failed. "  Authorization of VMware (VMAuthService) failed to start service.

Here are the logs from my last install.

Can someone provide me with more information about the problem and how to get this installed?

Thank you

Finally got this resolved after many setup logs sent to VMware.  I came across the registry problems and VMAuthdServices fail to start due to software AV.

In short, following http://kb.vmware.com/kb/1031302 (KB1031302) is important as well as some comments from howellrj.  Here's what I did in detail and why during my various tests of installation:

http://KB.VMware.com/kb/1031302

1 I used the only account on the system, which did not have a name as owner, admin, administrator, which has administrator privileges

2 wiped % TEMP % whenever I made an attempt to install

3 MS KB 942288 not recommended for Win7 so I jumped

4 no earlier version of VMware Workstation has been installed on the system, so I jumped

5 ran http://support.microsoft.com/kb/2438651/en-us (MS KB2438651) whenever I made an attempt to install.  He has never found anything wrong

6 was not running WinXP so I jumped

7 has made run msconfig to disable all services and should follow https://support3.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1334 (Avast KB1334) to disable Avast self protection mode.  Even with Avast protection auto mode disabled and all the disabled Avast shields were always running and prevent.  The only way to clear the checkpoint was to remove Avast completely.

8 I ran sfc/scannow before each installation to be sure.  No problems have ever been found.

So, here is what I did to get the software installed successfully:

An item copied to my system

1 AV Installer on my system

2 use FixIt of MS KB 2438651

Disconnected the network B

C restart the system with network not connected

D removed Avast

E to restart the system with network not connected

1 erase TEMP

2 Ran FixIt utility of MS KB 2438651

3 ran sfc/scannow

F install VMware Workstation

G restart the system

H check VMware Workstation starts

I install Avast

J stop the system

K connecting to the network

L reboot the system with connected network

M update Avast

N reconfigure Avast

Tags: VMware

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    Matthew

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