Failed to configure the modem

I recently installed windows 7 32 bit, to my PC. now that I want to set up the network connection, it only shows me "no connection error. I have been diagnosed, but it indicates Realtech PCIe FE Family controller drivers are missing, I opened the Device Manager and found that WAN Miniport PPPOE Protocol is also does not work. How to solve this problem. can I do it manually?
I have a laptop, find some drivers online?

Hi master,

Thanks for posting your question in the Microsoft community forums.
 
 
Site Web de Realtek shows downloads in separate sections. I believe that, in view of the series of model of your card, that this link will direct you to the appropriate download page:

http://www.Realtek.com/downloads/downloadsView.aspx?langid=1&PNid=13&pfid=5&level=5&Conn=4&DownTypeID=3&GETDOWN=false

 
We will try these steps and check:
 
Step 1:
Normally the PPPoE (point to Point Protocol over Ethernet) power off when authentication failed.
Oensure that your ISP (internet service provider) user name and password are correct
Oensure the connection is set to obtain an IP (internet protocol) address and an address of server DNS (Domain Name System) automatically under network and sharing Center, see the link below steps:
Change TCP/IP settings
For more information, see the link below
Create a PPPoE Internet connection
 
 
Step 2:
You can try to uninstall and reinstall all devices (wired) network adapter and check if it helps:
Uninstall the drivers from Device Manager.
a. click on start.
b. type devmgmt.msc in search, and then press enter.
c. expand network card in Device Manager, right-click on the devices one by one and select Uninstall.
d. uninstall all devices, and then restart the computer.
 
 
It will be useful.
Please report if you have any questions on this topic or any how windows issue in the future and we will be happy to help you.

Tags: Windows

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