Favorite keys only work when the keyboard and Microsoft mouse is running.

Original title: ergonomic keyboard 4000 my favorite

5 favorite keys work if I loaded the program "Microsoft keyboard and mouse center", it takes a few minutes to load, if I put my computer to load at startup it will delay the computer for about 15 minutes, so I don't do that.  But often forget and then when I press one of the keys to load the word, it doesn't happen, is this normal or am I missing something important? all other keys work OK.

Hi Sally,

1. what version of Windows operating system do you use?

2 did you do any hardware changes or software on the computer before the show?

I suggest you try the steps from the following link:

Troubleshoot the incidents of the response to the mouse or wireless keyboard

http://support.Microsoft.com/kb/838398

Hope this information is helpful and let us know if you need help with Windows in the future. We will be happy to help.

Tags: Windows

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