Fingerprint HP scanner won't work - Windows 8
Hello:
I recently bought a laptop HP Envy DV 6 with Windows 8 and then bought Norton 360. Norton 360 would run analyses quick or full scan of the system. I contacted Norton and they remotely access my computer and fix the problem (so far). However, now my fingerprint reader does not work. It's really annoying because I just spent ~ $700 on this computer and HP is not anyone I can call directly for support.
Does anyone know how to fix this? I don't know which drivers and the software to install. I searched site Authentec and cannot find them. Help!
I recommend to download and install the HP Support assistant if you don't have it already. You can run and search all the missing drivers on your laptop.
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