Firefox keeps crashing. I have uninstalled/reinstalled/restart in safemode, continuous still crash at startup.

Similar Questions

• Firefox keeps crashing. I have uninstalled/reinstalled/restart in safemode, crash at startup

  Please help me to get Firefox up. Since a few days, I was not able to open Firefox. I have read several articles on how to solve this problem and I have tried but not succeeded. Here's what I've tried so far:

  -Uninstall - delete the program folder - reinstall (also reinstall in safe mode).

  I start the computer in safe mode and then to the 1st time FF goes down, but I was able to open it in safe/recovery mode and now I'm able to open FF, but only when I start the computer in safe mode. In normal mode it crashes every time at startup. I can't open it in SafeMode (also in failure).

  Still does not - reset FireFox in safe mode, does not always

  My crash reports: 0f2aed19-2a5e-4766-a5d2-370a74c7900c 3e0cbd39-e774-40ee-85de-ddeeff660a52 23af787a-11e7-4a0b-980c-cafed0f1b4e8 196d8d7b-8b21-4cc9-83e4-433e6bd43fe1 266d16c7-3834-4365-9918-dfb1ef148d47 c534af4f-fecf-49e3-955e-c4a388bf0b9b d22b2dc3-431c-43d4-80b3-d219e72da9eb df843966-e123-470c-a5ab-3dcb6e8328d4

  One of them: crash.main.2 1479379784 7bd5c900-3e8e-4c38-ab83-9ff772566ca0 TelemetrySessionId=98273ea1-bfdd-4e30-93eb-fe81979c1f59 TelemetryEnvironment={"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20161104212021","version":"50.0","vendor":"Mozilla","platformVersion":"50.0","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16272,"virtualMaxMB":4096,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":61,"stepping":4,"l2cacheKB":256,"l3cacheKB":3072 ,"speedMHz":2295,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2"]},"os":{"name":"Windows_NT","version":"10.0","locale":"pl-PL","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":10586,"windowsUBR":545,"installYear":2016},"hdd":{"profile":{"model":"SAMSUNG SSD PM871 mSATA 256GB","revision":"EMT43D0Q"},"binary":{"model":"SAMSUNG SSD PM871 mSATA 256GB","revision":"EMT43D0Q"},"system":{"model":"SAMSUNG SSD PM871 mSATA 256GB","revision":"EMT43D0Q"}},"gfx":{"D2DEnabled":false ,"DWriteEnabled":false,"adapters":[{"description":"Intel(R) HD Graphics 5500","vendorID":"0x8086","deviceID":"0x1616","subsysID":"062d1028","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVersion":"20.19.15.4390","driverDate":"2-18-2016","GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1200,"refreshRate":59,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1200,"refreshRate":59,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11" :{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sCohort":"test","telemetryEnabled":false,"locale":"pl","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.newtabpage.enhanced":true},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true},"profile":{}} ProductName=Firefox Version=50.0 ReleaseChannel=release BuildID=20161104212021 ProductID={ec8030f7-c20a-464f-9b0e-13a3a9e97384} CrashTime=1479379784 UptimeTS=1.331099352 SecondsSinceLastCrash=564 BlockedDllList= User32BeforeBlocklist=1 SystemMemoryUsePercentage=27 TotalVirtualMemory=4294836224 AvailableVirtualMemory=3969073152 TotalPageFile=34242711552 AvailablePageFile= TotalPhysicalMemory AvailablePhysicalMemory 17062842368 = 12352434176 29267972096 =

  Please HELP:(
  

  Thank you. Unfortunately these accidents are caused by security software websense currently running on your system and adversely affect firefox.

  According to some information, this can be corrected with more recent versions of websense, then you might want to contact your Department and if they could sliding an updated version of websense. otherwise firefox esr can also be an option: the pre-8.1 Websense versions cause outages starting in Firefox

• Firefox keep crashing

  In windows 8, Firefox keep crashing when I start it. It does not work when I start it in Mode safe.
  Incident reports:

  https://crash-stats.Mozilla.com/report/index/b266ebd8-42A2-4DD5-b5a0-e22972140609
  https://crash-stats.Mozilla.com/report/index/294a4a97-5d8d-453e-B312-5d7962140609

  https://support.Mozilla.org/en-us/KB/Firefox-crashes-troubleshoot-prevent-and-get-help?ESAB=a & s = Crashing & r = 5 & As = s

  https://support.Mozilla.org/en-us/KB/avoid-crashes-tips-and-tricks?ESAB=a & s = Crashing & r = 4 & As = s

• Firefox keeps crashing on youtube

  See the report below:

  I downgraded and updated to firefox and adobe flash, but firefox keeps crashing on you tube

  AdapterDeviceID: 0x2e32
  AdapterVendorID: 0x8086
  Add-ons: support%40lastpass.com:2.5.0,anttoolbar%40ant.com:2.4.7.8,firefox1%40myibay.com:1.3.5,foxmarks%40kei.com:4.2.3,LogMeInClient%40logmein.com:1.0.0.1024,personas%40christopher.beard:1.7.2.1,testpilot%40labs.mozilla.com:1.2.2,%7B4BBDD651-70CF-4821-84F8-2B918CF89CA3%7D:7.3.0.1,%7B62760FD6-B943-48C9-AB09-F99C6FE96088%7D:2.5.7,%7Ba0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7%7D:20130515,%7BAE93811A-5C9A-4d34-8462-F7B864FC4696%7D:4.16,%7Bef4e370e-d9f0-4e00-b93e-a4f274cfdd5a%7D:1.4.9,%7BF8A55C97-3DB6-4961-A81D-0DE0080E53CB%7D:0.9.8,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:23.0.1,bookmarkdeduplicator%40foxhatdev:1.2,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.3.2
  AvailablePageFile: 4035756032
  AvailablePhysicalMemory: 2020319232
  AvailableVirtualMemory: 1566806016
  BuildID: 20130814063812
  CrashTime: 1377265088
  EMCheckCompatibility: true
  InstallTime: 1377257514
  Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2e32, AdapterSubsysID: 2e321849, AdapterDriverVersion: 6.14.10.4990
  D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers-
  ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
  ProductName: Firefox
  ReleaseChannel: release
  SecondsSinceLastCrash: 6450
  StartupTime: 1377264388
  SystemMemoryUsePercentage: 42
  Theme: classic/1.0
  Throttleable: 1
  TotalVirtualMemory: 2147352576
  URL: https://apis.google.com/u/0/_/widget/render/comments?first_party_property=YOUTUBE&href=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DfgjGBtTjywY%26list%3DPLsADJVRCDaNYpbMjbOHdSCSaKBlG6aOL5&owner_id=Rpbrf-LDcVa7R8nCH4Nmjw&query=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DfgjGBtTjywY&stream_id=UCRpbrf-LDcVa7R8nCH4Nmjw&substream_id=fgjGBtTjywY&view_type=FILTERED_POSTMOD&width=590&dl=true&youtube_video_acl=PUBLIC&hl=en_US&origin=http%3A%2F%2Fwww.youtube.com&gsrc=1p&jsh=m%3B%2F_%2Fscs%2Fabc-static%2F_%2Fjs%2Fk%3Dgapi.gapi.en.frJMbC5LyzM.O%2Fm%3D__features__%2Fam%3DIA%2Frt%3Dj%2Fd%3D1%2Frs%3DAItRSTMLCe1riklf82eONwSEM0M5ZUH51A#_methods=onPlusOne%2C_ready%2C_close%2C_open%2C_resizeMe%2C_renderstart%2Concircled%2Conthumbsup%2Contimestampclicked&id=I0_1377265086581&parent=http%3A%2F%2Fwww.youtube.com&pfname=&rpctoken=12418239
  Vendor: Mozilla
  Version: 23.0.1
  Winsock_LSP: SBLSP over [MSAFD Tcpip [TCP/IP]] : 2 : 1 :
   SBLSP over [MSAFD Tcpip [UDP/IP]] : 2 : 2 : C:\Program Files\SpeedBit Video Accelerator\LSP3.3.7.5\sblsp.dll
   MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
   MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
   RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
   RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{E164C867-4D50-4C52-BAC3-4E20530E992B}] SEQPACKET 11 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{E164C867-4D50-4C52-BAC3-4E20530E992B}] DATAGRAM 11 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{97161BE5-3B9E-47E8-B980-EA7DAA62DDD8}] SEQPACKET 10 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{97161BE5-3B9E-47E8-B980-EA7DAA62DDD8}] DATAGRAM 10 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{10C212A4-FBEE-4DE8-B928-1C0421C69529}] SEQPACKET 9 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{10C212A4-FBEE-4DE8-B928-1C0421C69529}] DATAGRAM 9 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{BF2F0D6D-1A1F-4AB8-A162-1FEED1D4AC4E}] SEQPACKET 8 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{BF2F0D6D-1A1F-4AB8-A162-1FEED1D4AC4E}] DATAGRAM 8 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{8D29FEF0-359F-4B69-AFEF-C50B2471838A}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{8D29FEF0-359F-4B69-AFEF-C50B2471838A}] DATAGRAM 7 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{332CDF34-1668-499D-B938-3C7842374389}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{332CDF34-1668-499D-B938-3C7842374389}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{D2A13987-3800-4EB8-84D9-8DE3D55F77C2}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{D2A13987-3800-4EB8-84D9-8DE3D55F77C2}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{76C9ACD6-1523-430F-8AD0-C5B3A0A32103}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{76C9ACD6-1523-430F-8AD0-C5B3A0A32103}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{A56FF020-3C58-4D13-9C47-8CCDAE85B219}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{A56FF020-3C58-4D13-9C47-8CCDAE85B219}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{36E39A50-00A0-42CF-9B86-EE44F078CFFD}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{36E39A50-00A0-42CF-9B86-EE44F078CFFD}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{E204AC2F-D7F5-446D-B065-E6003AE73A92}] SEQPACKET 12 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{E204AC2F-D7F5-446D-B065-E6003AE73A92}] DATAGRAM 12 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{6FF8C4A7-7C88-46CC-BDA7-074EABC9BD52}] SEQPACKET 13 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{6FF8C4A7-7C88-46CC-BDA7-074EABC9BD52}] DATAGRAM 13 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{038B1489-B95F-4C31-A6D2-CF62704AA051}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{038B1489-B95F-4C31-A6D2-CF62704AA051}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{811A7B52-429D-4330-BCF5-5FF95C8392A5}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
   MSAFD NetBIOS [\Device\NetBT_Tcpip_{811A7B52-429D-4330-BCF5-5FF95C8392A5}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
   SBLSP : 2 : 0 : C:\Program Files\SpeedBit Video Accelerator\LSP3.3.7.5\sblsp.dll
  
  This report also contains technical information about the state of the application when it crashed.

  Great, thanks for posting back. I will mark your answer as the solution.

  Oddly even though I could see speedbit mentioned in your reports of incidents and the title of related bug I didn't see he's looking for to your system details side. It is a component of something else, or Firefox support simply not picked up and listed.

• His flashes always (white, black) in illustrator > on my (surface pro3, Win10) and desktop (Win10) with creative illustrator of cloud. Can no longer use the program. / Driver WACOM have uninstalled, reinstalled illustrator, graphics driver re-installed

  no longer works because

  His flashes always (white, black) in illustrator > on my (surface pro3, Win10) and desktop (Win10) with creative illustrator of cloud. Can no longer use the program. / Driver WACOM have uninstalled, reinstalled illustrator, reinstalled video card driver

  I start the program and then it will begin to Flash white and black.

  On my machine of Tablet and desktop

  I use win10 on both

  need illustrator very soon

  It works again!

  I realized that I had installed a security plugin in order to access my bank account. It was the Warsaw by the GAS technology. I removed it and Illustrator came back to life! No more black and white flashing and slow down.

  I hope this helps! (:

• 41 of Firefox crashes, FIrefox was crashing at startup from the 40.0.3 updated

  Crash ID: bp-fceb36ed-dad2-4eab-9836-687df2150928

  Hello
  After update to Firefox 40.0.3 several weeks back, Firefox would crash at startup. I uninstalled Firefox, reinstalled FIrefox (now with version 41), this is updated to Windows (Vista 64-bit), shockwave and Flash Player updated, uninstalled Firefox and deleted the Mozilla folder in AppData Roaming directory. Update some addins, FreeMake in particular. Disabled antivirus (Norton 360). I'm unable to start Firefox in safe mode (when I hold SHIFT and you try to start Firefox comes immediately to the crash report). Versions prior to 40.0.3 worked without any problems.

  I look forward to hear from you, thanks! David

  Sorry to hear about the accident and that you have the ID of the report.

  The signature seems a disproportionate impact on the users of Vista. There is a bug in the accident report, but it is for the test of 64-bit versions of Firefox and the final versions are all 32-bit versions.

  I see a reference to FLVSrvLib.dll in the report (at the top of the list in the mini Modules tab), which is a DLL associated with Freecorder program Applian Technologies. In other threads, users have experienced startup crashes if they Freecorder and Norton.

  If you have indeed the Freecorder program and it is not essential, try to uninstall it then restart Windows to ensure that none of its components are running.

  Firefox will start normally after that?

• Firefox constantly crashes at startup, even in safe mode

  I am a novice... Firefox keeps crashing on start-up... Please help.

  You can try to reinstall and make sure that the version is up-to-date. Also check all listed here: update of Firefox and software

  If it does not try and the accident still occurs in safe mode, try to get help with your ID of accident on the link here: getting help with crash ID

• Firefox keeps crashing after update this morning

  Turned my work computer on and firefox had an update for today. Updated and since then it will not start. It will only crash upon restart it hangs again and send a report. Tried to go to safe mode, but it keeps crashing.

  Here are a few reports of incidents

  BP-1d2e3290-E3A8-4a22-AC56-4afab2140903
  BP-1d4a9fcd-e935-4542-843B-9df342140903
  BP-1d4e1bd6-934e-4e08-A701-450d12140903
  BP-3e28e04b-71cb-49fe-9e13-741a02140903

  Really frustrating as this my work computer with all my passwords and links saved to it.

  You may have to reinstall Firefox 31 temporarily until someone figures more information about this particular crash signature.

  To properly replace your program files Firefox 32 (without affecting your settings):

  (1) this section has a link to get the installer: install an older version of Firefox.

  (2) rename the folder (Windows 64-bit folder names)

  C:\Program Files (x86)\Mozilla Firefox
  

  TO

  C:\Program Files (x86)\OldFirefox
  

  (3) run the installation program that you downloaded in the #1. It should automatically connect to your existing settings.

  It starts and runs correctly?

  If so, one note: Some plugins can only exist in this OldFirefox file. If it is missing something essential, present in these files:

  • C:\Program Files (x 86) \OldFirefox\Plugins
  • C:\Program Files (x 86) \OldFirefox\browser\plugins

  Otherwise: We were looking for an issue or in the folder of the external/malware software settings.

• Firefox keeps crashing

  Crash report ID: aa69ad39-8f6c-4bd0-bef4-109152150617

  My Firefox browser crashes randomly, say about 20 times a day. Only the browser window stops and opens the dialog box 'send report '. I continued sending these reports for these days, filling my e-mail then like someone to contact me, but nothing happened. I tried to open with Safe Mode and all disabled add-ons Mozilla but no solution that's happened, he crashed again. I tried not to open more than 2 tablets at the same time thinking maybe it's a RAM problem, but it crashed again. I periodically check my task manager to increase the CPU usage or RAM but everything is normal! I have updated both my version of Firefox and all my Add-ons are up to date.
  A clue is that I constantly have a Facebook tab open, so I don't know if it could be a complication with Facebook itself. I use Firefox as my navig by default for the past 5 years at least, and I've never had any problems.

  I use Windows 7 Ultimate Service Pack 1 64-bit.
  Processor: Intel Core 2 Duo E7300@2,66 GHz
  RAM: 3 GB
  Graphics card: Nvidia GeForce 9600GT 512 MB
  My last update of the material has been more than 2 years ago, so I guess there is no compatibility issues or hardware defect.

  I'm happy to share any other information you need by e-mail.

  Hello

  Have you tried to update to FIrefox? This function usually fixes most of the issues Firefox.

  You can also try a clean reinstall of Firefox and see if the problem still persists?

  I hope this helps!

• When I launch Firefox, I get only the bottom of my browser in the Firefox window. I have already reinstalled it, but it does not solve the problem.

  When I launch Firefox, I get only the bottom of my browser in the Firefox window. I have the normal window for 1 second, but it changes in the background window only. So, without the toolbar or navigation. I have already reinstalled it, but it does not solve the problem.

  Hello jonson00, please follow the troubleshooting steps in Firefox opens with a white or transparent window. If this solves the problem, it would be also interesting including the extension has a problem in your case. Thank you!

• Firefox started crashing on startup this morning (23 oct), reset does not help

  Since this morning (October 23), Firefox crashes at startup. Also, it crashes in safe mode. After the reset, Firefox has started once. At the next startup, Firefox crashed again and the same problem reapppeared.

  I have several submitted incident reports, and I add the last 5 ID:s here:

  BP-4d3fee36-A024-48fe-B727-a93cc2131023
  BP-f1eae758-dd42-4fe9-8dc5-ec3022131023
  BP-dd47435e-212c-4330-9c5b-910d52131023
  BP-913a4db4-e3c6-46E1-b0fb-973d72131023
  BP-1ca43b3a-EADB-4f6d-A558-3a8bd2131023

  Like I can't start Firefox, I can't acquire the troubleshooting information in the box below.

  I'm grateful for any help.

  Kind regards
  / Daniel

  Hello daniel, it seems there is a library named SPVC32.dll on your computer involved in these accidents. a googles search reveals that this may be part of 'Conduit search Protect', which could be considered adware or malware.

  go to Control Panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software you have in place and various other tools such as the free version of malwarebytes & adwcleaner.

  Fix Firefox problems caused by malicious software

• Firefox keeps crashing outside the safe mode (reset, uninstall-reinstall and disable all add-ons do not help)

  I've actually had this problem for over a year now with previous versions. The browser always crashes just after that I start it, but it seems to work fine in safe mode. I tried to reset the Firefox, disable all add-ons mode security and reinstall the application, but none of these methods does not seem to work. Here's the accident reports I after you have installed the latest version of tonight:

  BP-fa942122-97fe-475c-b9fd-d701a2131217 12/16/2013 22:18
  BP-86a19285-1c0a-40bf-af3b-cf60a2131217 12/16/2013 22:17
  BP-9c74526b-1071-4353-8BBE-41b052131217 12/16/2013 22:12
  BP-4e87b0b1-a2a6-41cd-932C-fdd722131217 12/16/2013 22:09

  Seems that the reason for the accident is "EXCEPTION_ACCESS_VIOLATION_READ", means something like that...

  Try disabling hardware acceleration in Firefox.

  • Tools > Options > advanced > General > Browsing: "use hardware acceleration when available.
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

  https://support.Mozilla.org/KB/upgrade-graphics-drivers-use-hardware-acceleration

• Firefox keep crashing on start

  Cannot open firefox. It crashes as soon as it starts to

  You can try to see if you can start Firefox in Safe Mode:

  • On Windows, hold down the SHIFT key while starting Firefox with a double click on the shortcut to the desktop Firefox
  • On Mac, hold the Options key when starting Firefox
  • Help > restart with disabled modules
  • https://support.Mozilla.org/KB/safe+mode
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

  Do a clean reinstall and delete the program folder before Firefox to (re) install a new copy of the current version of Firefox.

  Download a new copy of Firefox and save the file to the desktop.

  • Firefox 26: http://www.mozilla.org/en-US/firefox/all.html

  If possible to uninstall your current version of Firefox to clean the Windows registry and settings in the security software.

  • Do NOT remove the data personal when you uninstall your current version of Firefox, because all profile files will be deleted and you lose personal data such as bookmarks and passwords from other versions of Firefox profiles.

  Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • (32-bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (Windows 64 bit) "C:\Program Files (x 86) \Mozilla.
  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.
  • http://KB.mozillazine.org/Uninstalling_Firefox

  Your bookmarks and other personal data are stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but make sure that 'delete personal data' is NOT selected when you uninstall Firefox.

  If you keep problems also create a new profile.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_backup
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  Do a check with some malware malware, analysis of programs on the Windows computer.
  
  Please scan with all programs, because each program detects a different malicious program.
  
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender: Home Page:
    http://www.Microsoft.com/Windows/products/winfamily/Defender/default.mspx
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • Utility anti-rootkit TDSSKiller:
  
  http://support.Kaspersky.com/5350?El=88446

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

• 37.0.2 Firefox keep crashing on Windos 8.1

  37.0.2 Firefox crashes once almost every hour on the Windows 8.1 and it seems that there's no solution in sight.

  Please correct. I have now stopped using Firefox as my default browser. If there is no solution, I uninstall completely.

  -Kenneth

  Thank you for the report crash IDs. They seem to imply the Norton Identity Safe extension, which then calls Norton Confidential, which tries to display a window, but crashes. If I read them correctly.

  Could you try running for a day with Norton Safe to identify people with disabilities? You can do this on the page modules. Either:

  • CTRL + SHIFT + a
  • "3-bar" menu button (or tools) > Add-ons

  In the left column, click Extensions. Then find Norton on the right side.

• Firefox keeps crashing after Lollipop updated on HTC a M8. Do not even open!

  After upgrading my firmware/software to the new Lollipop OS, Firefox crashes. I tried to uninstall and reinstall directly the Googe play store and still nothing. When I click the icon of Firefox the browser opens and then I immediately get a notification "we're sorry, Firefox crashed. How can this be addressed? I downloaded Dolphin browser and could not return to Mozilla unfortunately if this continues...

  Hi again, the update for firefox 36.0.2 addressing the crash to start on your device should now be available in the google game store.