First Pro 5.5 crashes in the middle of launch

Similar Questions

• First Pro CC 2014 crashing at the start of the application, exhausted solutions?

  I've seen similar bugs offered for this but I tried everything to nothing does not.

  Version of the CC 2014 body crashes at startup, just after the start screen.  Wrong to the actual application, just instantly white outside with "Adobe Premiere Pro CC 2014.0 has stopped working".   Here is the log for details of the problem of Windows:

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe first Pro.exe

  Application version: 8.0.1.21

  Application timestamp: 53c7b17f

  Fault Module name: dvaui.dll

  Fault Module Version: 8.0.1.21

  Fault Module Timestamp: 53 c 76970

  Exception code: c0000005

  Exception offset: 00000000002f4e39

  OS version: 6.1.7601.2.1.0.256.48

  Locale ID: 1033

  Additional information 1: 4 d 34

  More information 2: 4d34d3a7ae19b5763432cd60b19af792

  3 more information: 0fe8

  Additional information 4: 0fe86a744bc3a8e89178eceb53cd1d4c

  I received the advice of others and uninstalled agency CC 2014, rebooted, update my records from Nvidia, rebooted, reinstalled agency CC 2014, rebooted, tried to run the application, but same accident persists.  Others also said something about changing permissions for 'something';  I tried to change the permissions for the cache folder that I use but not sure how effective it is, or what to change EXACTLY for permissions, IF this is the problem.

  Any advice, experience with this problem, or discussion would be appreciated.  Thank you!

  ----------

  LAST UPDATE 27/07/14

  Uninstalled all Creative Cloud components / applications completely, used Adobe CC cleaning tool to remove the cloud remains.  Reinstalled only agency and Media Encoder 2014 and same thing for the body, instantly hangs at startup.  I, however, had a few interesting weird encoder errors and failures during his installation through creative cloud desktop.  Here are some pictures of the error log:

  

  I feel that something is wrong from the start, perhaps something within dynamiclink that crashes body / gives also install errors to encode.

  Any help or thoughts are appreciated!

  LAST UPDATE ON 28-07-14

  
  

  Suggestions of preferences is, indeed, where was the problem. In my case, there was a Premiere Pro Preferences file which was in conflict with a folder of pref anterior body under Windows 7 Sync Center. I guess that's the equivalent of Windows preferences Mac questions, so be sure to check if you have synchronization conflicts, I guess, lol. Hope this helps anyone with similar problems out there!

• First Pro CS5.5 crashes during video playback

  IT's REALL Y F * KING BORING. First Pro CS5.5 crashes when I press space (or by clicking on the Play button), it is impossible to change. Here are my PC specs.

  OS: Windows 7 Professional x 64

  CPU: AMD FX 6300

  RAM: 8 GB

  GPU: AMD Radeon 6570 2 GB

  QuickTime version 7.7.3

  All of my graphics drivers are up to date.

  Please help. I can't change it now.

  Oh and by the way, this is not happened with Premiere Pro CS6.

  What about the rest of the information requested in the Information http://forums.adobe.com/message/4200840 FAQ

• First pro CC (2014) problems with the audio on the .mts files

  Hello

  He is a recent problem I had when trying to play some clips in first Pro CC (2014), I import the entire private folder and some game clips as normal and others seem to have ignored audio. This causes the second half of the video for do not have audio in there at all because it's boots upwards initially. I don't know even where to start by trying to solve the problem, the only thing I've done is re import the files and put them into new folders to change the destination, it was imported from.

  Any advice would be extremely useful as it is above all preventing me from getting any work.

  Thank you!

  Hi amber1992,

  I will suggest you to go ahead and clean the media cache and cache media files folders manually.

  MAC OS: Click the go menu > go to files > ~/Library type, and then click ok. This open the user's library folder and then access the Application Support > Adobe > commune > media Cache and the Cache of media files. Delete all the files in these folders.

  Windows: C:\Users\username\AppData\Roaming\Adobe\Common or you can click on the Start button and search for type %appdata%\microsoft\windows\sendto and the Roaming folder > Adobe > commune > media Cache and the Cache of media files.

  Once done the project again and check.

  Kind regards

  Vinay

• First PRO CC 2014 closes after the launch, it happens after the selection / creation of a new project, the main interface is displayed for a few seconds, then everything disappears.

  Install the 30 day trial version, but first PRO CC 2014 closes after the launch, it happens after the selection / creation of a new project, the main interface is displayed for a few seconds, then everything disappears. How to fix?

  Hello

  Go to c: program files * 86:common: adobe: sl hide, rename the cache sl

  Go to c: program data: adobe: store sl: rename the store sl sl old store.

  Right click on first pro and run as admin.

  Thank you

  Arjun

• First pro cc 2014 crashing when you try to view the media browser

  Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!

  Hi sheila,

  Please refer to the thread. Same issue has been take n care of:

  Adobe first Pro CC crash

  First Pro CC, CC 2014 or 20141 freeze at startup or crashing everything working (Mac OS X 10.9 and later)

  Hope this will help you.

  Concerning

  Megha Rawat

• First Pro CC effects crashes

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe first Pro.exe

  Application version: 9.2.0.41

  Application timestamp: 56a208c9

  Fault Module name: TransmitScopes.prm

  Fault Module Version: 9.2.0.41

  Timestamp of Module error: 56a1f4b6

  Exception code: c0000005

  Exception offset: 0000000000065f24

  OS version: 6.1.7601.2.1.0.256.1

  Locale ID: 1033

  Additional information 1: 402d

  More information 2: 402de5ffa401c9d8089490ba405787ff

  3 more information: def5

  Additional information 4: def502e5e0d2db6114a6340d42a4d2e0

  This is the error I get.

  When I go to add effects or whatever it is sometimes it lets me play with effects for 30 seconds, other times I hit the effects, and it crashes.

  Also just discovered each time I try to open the tab of color it hangs.

  Machine features:

  Windows 7 Professional 64 bit

  9590 Black Edition 8 Core 4.7 Ghz AMD

  32 GB of DDR3 2200 MHz RAM

  NVIDIA GTX 780TI 3 Gig of RAM

  Seems to be fixed now in uninstalling and reinstalling.

  He installed Media Encoder this time.

  Did not have a crash report yet.

• Surface Pro 4. Crash of the whole system when opening clips

  Hello

  Just got my spanking SP4. 16 GB of Ram with i7.

  I know that is not an office, but should work fine with light work, even moderately heavy work, but I'm having serious problems.

  I can open the first fine, start a new project and import clips. As soon as I drag a clip in the window so it blocks my entire system. I have to hard reset. All other CC 2015 programs work quite well without any problems.

  CS6 first worked very well on my SP3 with 8 GB of ram. It even worked well on my SP2 with only 4 GB of ram so I know that my machine can not cope. I was hoping the upgrade of power and the software would be a win-win. So far, it is somewhat a nightmare.

  Is there a problem of incompatibility or a driver issue I know? No matter what kind of heads up at all would be great.

  Hello

  When you create a project, you select the GPU accelerated rendering engine, or software-only rendering engine? If GPU, try the one software.

  Clips cause the crash, or a specific media type you are editing? If you create a clip synthetic such as bars and tone, first crash?

  Thank you

  Colin

  First Pro EQ

• Premiere Pro CC 2014 crashes at the start with sequelae

  Hey, I tried almost all the suggestions I've seen on the forums except the re-installation of my OSX.

  At Pref Delete, Permission, writing and reading, creative cloud reinstaling, used the creative cloud cleaner, started in safe mode, update the "CUDA" video drivers, I even went in the plugins folder, deleted file is stuck, it will start after that, but if I just click on file in the menu it crashes instantly and if I righclick on a file that sound on a sequence it crashes... I don't really know what else to do! I hope someone could help me!

  Here is my card and my crash report

  Model name: MacBook Pro

  Model identifier: MacBookPro10, 1

  Processor name: Intel Core i7

  Processor speed: 2.7 GHz

  Number of processors: 1

  Total number of Cores: 4

  (By heart) L2 Cache: 256 KB

  L3 Cache: 8 MB

  Memory: 16 GB DDR3 1600 MHz

  Status: Ok

  The system version: OS X 10.10.3

  Chipset model: Intel HD Graphics 4000

  Bus: integrated

  VRAM (dynamic, Max): 1024 MB

  Color LCD:

  Display type: LCD retina

  Resolution: 2880 x 1800 retina

  Retina: Yes

  Per pixel: 32-bit color (ARGB8888)

  Name of the media: APPLE SSD SM768E media

  Size: 750,42 GB (750,418,227,200 bytes)

  Media type: SSD

  __________________________________________________________________________________________ ___________________________

  Process: Adobe Premiere Pro CC 2014 [1452]

  Path: / Applications/Adobe Premiere Pro 2014/Adobe Premiere Pro 2014.app/Contents/MacOS/Adobe first Pro 2014 CC CC CC

  ID: com.adobe.AdobePremierePro

  Version: 8.2.0 (8.2.0)

  Code type: X 86-64 (Native)

  Parent process:? [1]

  Responsible for: Adobe Premiere Pro CC 2014 [1452]

  User ID: 501

  Date/time: 21:10:26.142 2015-06-01-0400

  OS version: Mac OS X 10.10.3 (14D136)

  Report Version: 11

  Anonymous UUID: 6BA711B7-4D71-3935-2250-E77176DE1873

  Time since started awake: 760 seconds

  Crashed thread: 0 dispatch queue: com.apple.main - wire

  Exception type: EXC_BAD_ACCESS (SIGSEGV)

  Exception codes: KERN_INVALID_ADDRESS at 0x00007fff61cbffff

  VM regions near 0x7fff61cbffff:

  Battery 00007fff5f400000-00007fff5fc00000 [8192K] rw-/ rwx SM = PRV thread 0

  ->

  00007fff61cc0000-00007fff61cf7000 [220K] __TEXT r-x/rwx SM = COW/usr/lib/dyld

  Request for clarification:

  / Applications/Adobe Premiere Pro 2014/Adobe Premiere Pro CC 2014.app/Contents/Plug-Ins/Common/SurCodeAC3Encode.bundle/Contents/MacOS/SurCodeAC3Encode CC

  Thread 0 crashed: Dispatch queue: com.apple.main - wire

  0 libstdc ++.6.dylib 0x00000001010c8891 0x1010c8000 + 2193

  1 dyld 0x00007fff61ccf871 ImageLoader::recursiveInitialization (ImageLoader::LinkContext const &, unsigned int, ImageLoader::InitializerTimingList, & ImageLoader::UninitedUpwards &) + 305

  2 dyld 0x00007fff61ccf6f8 ImageLoader::processInitializers (ImageLoader::LinkContext const &, unsigned int, ImageLoader::InitializerTimingList, & ImageLoader::UninitedUpwards &) + 138

  3 dyld 0x00007fff61ccf969 ImageLoader::runInitializers (ImageLoader::LinkContext &, ImageLoader::InitializerTimingList const &) + 75

  4 dyld 0x00007fff61cc5063 dyld::runInitializers(ImageLoader*) + 89

  dlopen dyld 5 0x00007fff61ccc1d1 + 578

  6 libdyld.dylib 0x0000000105e3d857 dlopen + 59

  7 com.apple.CoreFoundation 0x000000010123c9c8 _CFBundleDlfcnLoadBundle + 152

  8 com.apple.CoreFoundation 0x000000010123c190 _CFBundleLoadExecutableAndReturnError + 528

  com.apple.CoreFoundation 9 0 x 0000000101259242 CFBundleGetFunctionPointerForName + 50

  10 com.adobe.ASLFoundation.framework 0x000000010089aaaf ASL::Module:GetProcAddress(std::string_const&) const + 383

  I simply delete this file premiere*.app-> SurCodeAC3Encode.bundle, because in my case - it crash at startup.

• First Pro CC (2014) crashing during a sequence

  I just did a clean install of OS X Yosemite and installed Creative cloud on my MacPro 2008. Whenever I make a new sequence or open a saved draft of Premiere Pro CS6, first Pro CC 2014 still crashes. I don't know what is happening because before I upgraded to OS X from Mavricks, I used Premiere Pro CS6 without any problem at all. Help, please! Thank you!

  Here are my MacPro settings:

  

  Here are the errors I get:

  

  That empty space is usually said this:

  

  OK I seemed to "solve" the problem. I have two video cards on my MacPro:

  

  I have a monitor Setup three with two monitors on the 2600 XT and a single on the 6870. I disconnected the two monitors on the 2600 XT and created a new sequence and it does not crash. Not quite sure what's happening with this because this has never been a problem while I was running Adobe Premiere Pro CS6. I still don't want to run an installation monitor three but the 6870 does not support three monitors. If all goes well, there is an Adobe update that will correct this problem.

  Is it possible that first will not try to use the other video card?

• First Pro C 20141 crashing from that video is imported

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe first Pro.exe

  Application version: 8.1.0.81

  Application timestamp: 5426694c

  Fault Module name: vidcap.ax

  Fault Module Version: 6.1.7600.16385

  Timestamp of Module error: 4a5be085

  Exception code: c0000005

  Exception offset: 00000000000016a 0

  OS version: 6.1.7601.2.1.0.256.48

  Locale ID: 4105

  Additional information 1: 4e58

  More information 2: 4e585bbb5de0374ebb122afe33680fb4

  3 more information: 2bf0

  Additional information 4: 2bf0dfd7878ba2e9e99f058666e5c5f5

  Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288 & clcid = 0 x 0409

  If the online privacy statement is not available, please read our offline privacy statement:

  C:\Windows\system32\en-US\erofflps.txt

  Any suggestions? The application crashes when only video is imported or a project is opened with existing video files it contains.

  If the folder 'Profile-' exists not when the first launch, the program will always create a new. In fact, the issue of deleting or hiding existing preferences: first writes a new and fresh copy. This measure determines if corrupted prefs were the cause of the problem.

  By removing the new folder, you're actually invalidate the test. Please remove preferences one more time, then allow the application to launch without doing anything (except by selecting 'create new project').

  But I doubt that will solve the problem. A search for the new module failing (devenum.dll) took me to this page: first Pro CC 20141 has stopped working - Win 7 64 bit.

  Please try to switch only software Renderer [file > Project Settings > General]. If that keeps the accident does not happen, then please report your exact model of the graphics card and the version of the graphics driver.

• Premiere Pro CC 14 crashing during the import, export

  I'm in first Pro CC 2014.0 on Windows 7 Pro

  Processor: Intel Core i7-4770 GPU @3. 40 GHZ

  RAM: 24 GB

  GFX card: Intel HD 4600 graphics card

  Mercury reading - No.

  No 3rd party extension, just not the first

  The program worked fine until yesterday when I was trying to make a few simple changes of some sequences of GoPro together and first began to freeze and crash when the rendering and exporting. I thought it was a problem with the images, so I tried to import videos from my Canon XA20, I used earlier in the day, I knew that worked and now the first crashes when I try to import and move it to the timeline. I uninstalled and reinstalled the first and the problem has not been corrected. Here are two sets of error messages I've seen in the case of newspapers.

  Log name: Application

  Source: Application error

  Date: 17/09/2014 14:14:01

  Event ID: 1000

  Task category: (100)

  Level: error

  Keywords: Classic

  User: n/a

  Computer: NMI-0302

  Description:

  Name of the failing application: Adobe first Pro.exe, version: 8.0.1.21, time stamp: 0x53c7b17f

  Name of the failed module: devenum.dll, version: 6.6.7600.16385, time stamp: 0x4a5bded7

  Exception code: 0xc0000005

  Offset: 0x00000000000016a0

  ID of the process failed: 0x10a0

  Start time of application vulnerabilities: 0x01cfd2a302bdec9a

  The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2014\Adobe first Pro.exe CC

  Path of the failing module: C:\Windows\system32\devenum.dll

  Report ID: 65f70bf3-3e96-11e4-8d5f-e03f49165c57

  The event XML:

  " < event xmlns =" http://schemas.Microsoft.com/win/2004/08/events/event "> "

  <>System

  < name of the provider = 'Error of Application' / >

  < qualifiers EventID = '0' > 1000 < / EventID >

  < niv.2 > < / level >

  < task > 100 < / task >

  < Keywords > 0 x 80000000000000 < / keywords >

  < TimeCreated SystemTime = "' 09 - 2014-17 T 18: 14:01.000000000Z" / > "

  < EventRecordID > 12818 < / EventRecordID >

  Application of < channel > < / Channel >

  < computer > NMI-0302 < / computer >

  < security / >

  < / system >

  < EventData >

  < data > Adobe first Pro.exe < / data >

  < data > 8.0.1.21 < / data >

  < data > 53c7b17f < / data >

  devenum.dll < data > < / data >

  < data > 6.6.7600.16385 < / data >

  < data > 4a5bded7 < / data >

  c0000005 < data > < / data >

  00000000000016a 0 < data > < / data >

  a 10-0 < data > < / data >

  < data > 01cfd2a302bdec9a < / data >

  < data > C:\Program Files\Adobe\Adobe Premiere Pro 2014\Adobe first Pro.exe CC < / data >

  C:\Windows\system32\devenum.dll < data > < / data >

  < data > 65f70bf3-3e96-11e4-8d5f-e03f49165c57 < / data >

  < / EventData >

  < / event >

  ---------and-----------------

  Log name: Application

  Source: Application error

  Date: 17/09/2014 14:25:51

  Event ID: 1000

  Task category: (100)

  Level: error

  Keywords: Classic

  User: n/a

  Computer: NMI-0302

  Description:

  Name of the failing application: Adobe first Pro.exe, version: 8.0.1.21, time stamp: 0x53c7b17f

  The failed module name: IntelOpenCL64.dll, version: 1.1.0.1005, time stamp: 0x52e04aa1

  Exception code: 0xc0000005

  Offset: 0x00000000000416a0

  ID of the process failed: 0x12d4

  Start time of application vulnerabilities: 0x01cfd2a4c42ce017

  The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2014\Adobe first Pro.exe CC

  Path of the failing module: C:\Windows\system32\IntelOpenCL64.dll

  Report ID: 0d0d3a2e-3e98-11e4-8d5f-e03f49165c57

  The event XML:

  " < event xmlns =" http://schemas.Microsoft.com/win/2004/08/events/event "> "

  <>System

  < name of the provider = 'Error of Application' / >

  < qualifiers EventID = '0' > 1000 < / EventID >

  < niv.2 > < / level >

  < task > 100 < / task >

  < Keywords > 0 x 80000000000000 < / keywords >

  < TimeCreated SystemTime = "' 09 - 2014-17 T 18: 25:51.000000000Z" / > "

  < EventRecordID > 12820 < / EventRecordID >

  Application of < channel > < / Channel >

  < computer > NMI-0302 < / computer >

  < security / >

  < / system >

  < EventData >

  < data > Adobe first Pro.exe < / data >

  < data > 8.0.1.21 < / data >

  < data > 53c7b17f < / data >

  < Data > IntelOpenCL64.dll < / data >

  < data > 1.1.0.1005 < / data >

  < data > 52e04aa1 < / data >

  c0000005 < data > < / data >

  00000000000416a 0 < data > < / data >

  < data > 12d 4 < / data >

  < data > 01cfd2a4c42ce017 < / data >

  < data > C:\Program Files\Adobe\Adobe Premiere Pro 2014\Adobe first Pro.exe CC < / data >

  < Data > C:\Windows\system32\IntelOpenCL64.dll < / data >

  < data > 0d0d3a2e-3e98-11e4-8d5f-e03f49165c57 < / data >

  < / EventData >

  < / event >.

  Any help would be greatly appreciated this aggravating problem!

  Thank you!!

  Dan

  Hello

  Try resetting preferences.

  go to documents folder-adobe - 7.0

  Rename old 7.0

  Once we reset the preferences, you loose you presets custom and shortcuts keyboard if you have created a.

  Thank you

  Arjun

• First Pro CC refuses to make the sequences

  I have a project in Premiere Pro where I have a lot of sequences that must be made for editing. A lot of Red here! However, anytime, that I try to make pressing enter or even by selecting a few pieces to render into pieces, the render window rises and is located at 0.01% and will be not rendered frames at all. If I try to cancel it, gives a message "not responding" and I have to force close the application. I tried to empty the cache memory media and even uninstalled and reinstalled but still, it will not be rendered. This is not a problem with a project, but some of them get about 70-75% done they stop. Moreover, these projects have been started in CS6 (which I have not) and converted in a CC project by Premiere Pro. I'm running on a machine Windows 7 Professional 64-bit with the Intel i5 2.67 GHz processor and 8 MB of RAM.

  Help, please! I can not change if I don't!

  I tried to create a new project and import the relevant sequences of the original project. So far, it seems to make completely without stopping or crashing. This saved time for sure, and I would definitely say that the first Pro CC conversion process is wrong if this is how it works. In any case, thank you all for trying to help. I appreciate the advice.

• Big bug in first Pro CC 2015.3 when the pad by dragging '?

  I just installed first Pro CC 2015.3 and found this horrible bug.

  Well, I hope that this is a bug, because if this is a feature it has no sense at all.

  Please look at this GIF: https://i.gyazo.com/7ad73bd031cd9739f759ab15f8c922b4.mp4

  I have 2 clips:

  1. CLIP 1 on track 1
  2. CLIP 2 on track 2

  Now, I put the cursor on the edge of the clip 1 and start it cut by dragging.

  If you look at the program monitor, as long as I move the mouse I roll the video. And I see roll video CLIP 1, OBVIOUSLY, because I'm clip cut 1.

  Now look at the madness. As soon as I passed under clipping 2, the program followed the evolution and show me the clip 2. It's something that never happened in Premiere Pro CC 2015 and arrives for the first time in first Pro CC 2015.3.

  NOW, ADOBE

  • If I'm mower CLIP 1, why the hell I see the content of the CLIP 2?
  • How can I solve this problem?

  
  Please note that I can not work at all with this bug...

  Disable

  

• First Pro/SOUL fails to export the sequence containing the reverse clip

  When I try to export a sequence that contains an element for which I reversed the speed, sequence are not exported. (I had a similar problem with just coating the sequence, but if I turn the GPU acceleration in the project settings and use "software only" it will make.) This happens with files of GH4 and Phantom 3 Pro (the cameras only I currently use). I can watch the progress of the export, and it always chokes on the clip in the position reversed. If I have "non-reversed" clips and play normally, everything works fine.

  The clips are 4K in a calendar of 1080 p. Nesting does not help.

  I export using the 1080 p YouTube preset.

  Under first Pro CC 2015.2 Windows 10 Pro with a GeForce GTX 970.

  Any thoughts on how I can actually reverse an element and be able to use it in the sequence? It's really frustrating, and I continue to meet him on multiple projects.

  Thank you

  Right-click on the suspicious item on the timeline and in the menu drop-down, choose replace and made...

  try again your export.

  MtD