Premiere Pro CC 14 crashing during the import, export

I'm in first Pro CC 2014.0 on Windows 7 Pro

Processor: Intel Core i7-4770 GPU @3. 40 GHZ

RAM: 24 GB

GFX card: Intel HD 4600 graphics card

Mercury reading - No.

No 3rd party extension, just not the first

The program worked fine until yesterday when I was trying to make a few simple changes of some sequences of GoPro together and first began to freeze and crash when the rendering and exporting. I thought it was a problem with the images, so I tried to import videos from my Canon XA20, I used earlier in the day, I knew that worked and now the first crashes when I try to import and move it to the timeline. I uninstalled and reinstalled the first and the problem has not been corrected. Here are two sets of error messages I've seen in the case of newspapers.

Log name: Application

Source: Application error

Date: 17/09/2014 14:14:01

Event ID: 1000

Task category: (100)

Level: error

Keywords: Classic

User: n/a

Computer: NMI-0302

Description:

Name of the failing application: Adobe first Pro.exe, version: 8.0.1.21, time stamp: 0x53c7b17f

Name of the failed module: devenum.dll, version: 6.6.7600.16385, time stamp: 0x4a5bded7

Exception code: 0xc0000005

Offset: 0x00000000000016a0

ID of the process failed: 0x10a0

Start time of application vulnerabilities: 0x01cfd2a302bdec9a

The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2014\Adobe first Pro.exe CC

Path of the failing module: C:\Windows\system32\devenum.dll

Report ID: 65f70bf3-3e96-11e4-8d5f-e03f49165c57

The event XML:

" < event xmlns =" http://schemas.Microsoft.com/win/2004/08/events/event "> "

<>System

< name of the provider = 'Error of Application' / >

< qualifiers EventID = '0' > 1000 < / EventID >

< niv.2 > < / level >

< task > 100 < / task >

< Keywords > 0 x 80000000000000 < / keywords >

< TimeCreated SystemTime = "' 09 - 2014-17 T 18: 14:01.000000000Z" / > "

< EventRecordID > 12818 < / EventRecordID >

Application of < channel > < / Channel >

< computer > NMI-0302 < / computer >

< security / >

< / system >

< EventData >

< data > Adobe first Pro.exe < / data >

< data > 8.0.1.21 < / data >

< data > 53c7b17f < / data >

devenum.dll < data > < / data >

< data > 6.6.7600.16385 < / data >

< data > 4a5bded7 < / data >

c0000005 < data > < / data >

00000000000016a 0 < data > < / data >

a 10-0 < data > < / data >

< data > 01cfd2a302bdec9a < / data >

< data > C:\Program Files\Adobe\Adobe Premiere Pro 2014\Adobe first Pro.exe CC < / data >

C:\Windows\system32\devenum.dll < data > < / data >

< data > 65f70bf3-3e96-11e4-8d5f-e03f49165c57 < / data >

< / EventData >

< / event >

---------and-----------------

Log name: Application

Source: Application error

Date: 17/09/2014 14:25:51

Event ID: 1000

Task category: (100)

Level: error

Keywords: Classic

User: n/a

Computer: NMI-0302

Description:

Name of the failing application: Adobe first Pro.exe, version: 8.0.1.21, time stamp: 0x53c7b17f

The failed module name: IntelOpenCL64.dll, version: 1.1.0.1005, time stamp: 0x52e04aa1

Exception code: 0xc0000005

Offset: 0x00000000000416a0

ID of the process failed: 0x12d4

Start time of application vulnerabilities: 0x01cfd2a4c42ce017

The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2014\Adobe first Pro.exe CC

Path of the failing module: C:\Windows\system32\IntelOpenCL64.dll

Report ID: 0d0d3a2e-3e98-11e4-8d5f-e03f49165c57

The event XML:

" < event xmlns =" http://schemas.Microsoft.com/win/2004/08/events/event "> "

<>System

< name of the provider = 'Error of Application' / >

< qualifiers EventID = '0' > 1000 < / EventID >

< niv.2 > < / level >

< task > 100 < / task >

< Keywords > 0 x 80000000000000 < / keywords >

< TimeCreated SystemTime = "' 09 - 2014-17 T 18: 25:51.000000000Z" / > "

< EventRecordID > 12820 < / EventRecordID >

Application of < channel > < / Channel >

< computer > NMI-0302 < / computer >

< security / >

< / system >

< EventData >

< data > Adobe first Pro.exe < / data >

< data > 8.0.1.21 < / data >

< data > 53c7b17f < / data >

< Data > IntelOpenCL64.dll < / data >

< data > 1.1.0.1005 < / data >

< data > 52e04aa1 < / data >

c0000005 < data > < / data >

00000000000416a 0 < data > < / data >

< data > 12d 4 < / data >

< data > 01cfd2a4c42ce017 < / data >

< data > C:\Program Files\Adobe\Adobe Premiere Pro 2014\Adobe first Pro.exe CC < / data >

< Data > C:\Windows\system32\IntelOpenCL64.dll < / data >

< data > 0d0d3a2e-3e98-11e4-8d5f-e03f49165c57 < / data >

< / EventData >

< / event >.

Any help would be greatly appreciated this aggravating problem!

Thank you!!

Dan

Hello

Try resetting preferences.

go to documents folder-adobe - 7.0

Rename old 7.0

Once we reset the preferences, you loose you presets custom and shortcuts keyboard if you have created a.

Thank you

Arjun

Tags: Premiere

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