Media in the CD/DVD drive does not read it shows blank CD/DVDs. Then try to open it will burn directly

Dear team,

I use Acer 5740C with TSSTcorp CDDVDW TS - L633C ATA Device.It worked fine, but recently I formatted my drive because the cd/DVD drive driver wasn't loading and he lacked the drive. After formatting, my DVD player couldn't read any CD/DVD and watch as Emoty or balnk. While trying to open with right click, combustion process begin! I tried HARD but cannot be resolved. Set the auto play options and also uninstalling and reinstalling the drive, but nothing worked. Please Helppp.I'm waiting for the solution proper pleaseeee

Hi sergeblache,

Thanks for posting in the Microsoft Community.

I understand that you are facing problems to use the DVD drive to read and write disks, we try these steps and check if it helps.

Method 1:

Given that you've tried the Fixit and relocation of the reader, you can read the article and try manual steps to change the upper and lower filters in the registry settings. Check if this may help:

Your CD or DVD drive is missing or is not recognized by Windows or other programs

Important: The article mentioned above shows you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

For more information, see the article:

Back up the registry

Method 2:

If you have installed a third-party DVD burning software, then Uninstall the same and look for the question.

If you need further assistance, please answer and we will be happy to help you.

Tags: Windows

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