First Pro CC hangs on the start constantly screen

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  Hi RC,.

  Update first Pro CC 2015 (9.2).

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  I'm about to start an assistant job in editing my work and I need to start training at home with first since I've only used Final Cut in the past.

  My system:

  Trial version of first Pro CC - I really want to buy a subscription, but I can't even make it work.

  Windows 7 Home Premium - make all updates using the Update window.

  Processor - Intel Core i7 4790 K - updated drivers using version 2.0 driver Intel (r) update utility

  Motherboard - GIGABYTE GA-Z97X-UD3H -Bios is version F5. There is an update F6 and F7, but do not know if it would be necessary?

  GPU - no - I wait to see how fast first Pro CC is without using a GPU for acceleration. I read that I have doesn't have a GPU to run the program. Is this correct?

  This is the error I get...

  "Adobe Premiere Pro CC has stopped working"

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe first Pro.exe

  Application version: 8.1.0.81

  Application timestamp: 5426694c

  Fault Module name: devenum.dll

  Fault Module Version: 6.6.7600.16385

  Timestamp of Module error: 4a5bded7

  Exception code: c0000005

  Exception offset: 00000000000016a 0

  OS version: 6.1.7601.2.1.0.768.3

  Locale ID: 1033

  Additional information 1: ec5a

  More information 2: ec5adb2545b190cc19da7bdfa78d5bf1

  3 more information: 52eb

  Additional information 4: 52eb6b5eb5247c23714f771b797ebaa7

  and this is the error in the event viewer application.

  General

  Name of the failing application: Adobe first Pro.exe, version: 8.1.0.81, time stamp: 0x5426694c

  Name of the failed module: devenum.dll, version: 6.6.7600.16385, time stamp: 0x4a5bded7

  Exception code: 0xc0000005

  Offset: 0x00000000000016a0

  ID of the process failed: 0 x 1114

  Start time of application vulnerabilities: 0x01d00202f06d1b2f

  The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2014\Adobe first Pro.exe CC

  Path of the failing module: C:\Windows\system32\devenum.dll

  Report ID: 3bf56dba-6df6-11e4-9734-74d435e5c333

  If anyone can help point me in the right direction, I would gladly appreciate it. I don't want to jeopardize anything with this new job because I couldn't get this to work.

  -JR

  Hi jacobrivera68,

  Before importing anything, go to file > project settings > General and change the GPU acceleration for playback (software only) Mercury engine and see if that fixes the problem.

  Thank you

  Regalo

• First pro stopped working when you start Help

  My first Pro CC keeps giving me a "first pro has stopped working" when I try to start it. What should I do?

  Jasper,

  Thank you.

  I got the fixed number. I had to update the drivers for AMD processor.  Now, I'm

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  I appreciate your offer to help.

  If I have additional problems can I contact you?

  Take care

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  Wednesday, March 26, 2014 05:53, Jasper Schwartz

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