First Pro CC launch

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• First Pro CC launch my computer shows a blue screen: kernel security check failure

  Hi all

  Plug-in for some time Adobe Premiere Pro that I like a lot. It works on my laptop Asus on Windows 10. But since yesterday I can't launch it! Every time I run Adobe Premiere Pro my computer stops on saying a screen blue "your computer to encountered a problem and needs restart." We simply collect information etc."is the error: kernel security check failure. So I used the software, which crashed to see because of what program my computer shows a blue screen. After scanning my computer it says that the problem is probably caused by ntkrnlmp.exe and ntfs.sys

  I therefore seek a solution on forums but I've never found! I tried to update my vain pilots en and I also tried to reinstall Adobe Premiere Pro but its didn't work it still shows the same error.

  Thanks in advance for your help

  Kind regards

  Mathys

  Hello

  I just found this on a Forum:

  Good night «»

  After the words... just restore your graphics driver to the previous version, wait that Microsoft developers to create a new kernel update, pour the update your graphics driver.

  As of December 25, 2015

  Friendly. "

  Hopefully this can you help accessory!

• First Pro CS5.5 won't open - Mac

  At first I had problems with EI not opening not (curtain at "Then of initialization of basic Media") and the dynamic link for some of the composiitons in my PP project, so I called support. I spent an hour and a half with a lady control my computer and my AE problem seems to disappear. Us hung up, and then I opened my project PP once again and the dynamic link 'Start ' to work, but then PP stops randomly. And now I have a problem, PP...

  I tried reopening it loaded project, a bit glitched on the screen, then he said "sorry, a serious error has occurred which requires Adobe Premiere Pro to stop. We will try to save your current project". Now I get it everytime I open a project.

  Then I called support again, and after 3 hours with a guy, he told me that I had to create a new user account and migrate all my information, but he said he couldn't offer me any help in this area. I find myself. So I followed the instructions here.

  "choosing a username that is short for your new account. then run the following commands in Terminal

  sudo mkdir/users/newshortname

  sudo idem ~ / users/newshortname

  You will need to enter your admin password (that you won't see) after the first command. It's normal. This copierait your current directory to/users/newshortname. Then, go to Preferences-> accounts system and create a new account with the name short newshortname. You will get a window saying that a directory with this name already exists and asking if you want to use. say yes'

  As I thought (after waiting a day for all of my files and preferences to transfer to the new account) I had the same problem. I tried to disable, re - install, remove the core of media and then put it back (with the help of Adobe support) and nothing works. I'm on Mac OS X 10.6.8.

  Someone, please offer assistance. I was out of Commission from publishing for three days, and I have a bunch of upcoming deadlines.

  Help me!

  If the product works very well in root user there is a possiblity that any service blocks first pro to launch the interface. Please check on the Root user and if it works, then you must do a clean uninstall of all adobe products. Please follow below blog to uninstall the product.

  http://idoitonamac.blogspot.in/2012/05/How-to-uninstall-CS55.html

  Kind regards

  Vinay

• First Pro CS6 trial | Installation is not properly done. Trial has not begun. Any launch button

  I installed the Office of creative cloud App on my laptop Lenovo Windows 7. I then installed the Adobe Pro first, CS6 for trial.

  Installation is complete without reporting any error. But there is no shortcut to start the application.

  When I checked the size of the installation appears only as 35.7 MB. This doesn't seem fair.

  In the window of creative cloud the first Pro CS6 is "up-to-date" shown against it, but no option to launch.

  I tried to read on the forums and the internet for the solution but have not found.

  Please advise on how to fix.

  Best regards

  Vipul Garg

  That is right.

  First pro cs4 is the latest version which can be used with a 32-bit operating system.

• First pro launch windows 10 guests message "...". stopped working"and closes.

  Since I've upgraded to windows 10, launch of first pro prompt message "...". stopped working"and closes.

  Anyone else having this problem? ... Solutions?

  Please check if it works.

  Adobe first Pro CC has stopped working

  Concerning

  Stéphane

• First PRO CC 2014 closes after the launch, it happens after the selection / creation of a new project, the main interface is displayed for a few seconds, then everything disappears.

  Install the 30 day trial version, but first PRO CC 2014 closes after the launch, it happens after the selection / creation of a new project, the main interface is displayed for a few seconds, then everything disappears. How to fix?

  Hello

  Go to c: program files * 86:common: adobe: sl hide, rename the cache sl

  Go to c: program data: adobe: store sl: rename the store sl sl old store.

  Right click on first pro and run as admin.

  Thank you

  Arjun

• Launches the first Pro

  First Pro is installed on my PC, but it doesn't start.  What I have to work in the cloud to launch?

  [Copied from new thread.]

  "I just wanted to say... after restarting my PC, first launched Pro.  Thanks for your help guys. »

  - Bluegrassgirl

• First Pro CC 2015.3 crash on launch, load long time and the low activity of the CPU

  I have similar problems running Windows 7/64 on a 12 core Xeon with 24 GB of memory. I tried to open an existing project and he told me that I had to create a new version - then it crashed several times as he tried to reload the film. Clean the media cache files did not much difference. A project using 66 gb of contents of source AVCHD 1080i took an entire day to convert. It's CRAZY!  Fortunately, I have a laptop with PP cc2015.2 still installed and managed to get a job done while the main system broke.

  It takes FOREVER for a project to load. This isn't a good thing! There is no CPU activity and very little memory is used - WHAT happens?

  The obvious lesson is the same old I've heard before - do no ameioration edit in the middle of a project and do not trust the Publisher of the software for legacy projects care!

  The new Premiere Pro has a default setting for H.264 decoding who try to use the hardware features of a processor Intel Core i7 chipset.

  If you are using an old computer as a 2008 MacPro with the Intel E5472 chip or a Dell or HP Xeon workstation that has a previous Intel processor as an E5335 or E5560 then you will need to disable this parameter.

  Open a new project in first Pro CC 2015.3

  Open the media in Edit-Preferences tab and locate the checkbox "Enable accelerated h.264 decoding Intel (requires restart). Clear the check box, and then restart the computer. If Premiere Pro is much faster then you now have the right setting.

• First Pro CC of the trial hangs on launch

  Hello. I'm experimenting first Pro CC and it crashes at startup every time. Any ideas are appreciated.

  Product name: HP Pavilion dv7 Notebook PC

  Windows 7 Home Premium 64-bit Service Pack 1

  Intel Core i7-3610QM CPU @ 2.30 GHz

  GPU Intel(r) HD 4000

  NVIDIA GeForce GT 650M

  8 GB RAM

  Sorted! Found the solution on a single post http://forums.adobe.com/thread/1235582?tstart=0

• Launch of first Pro 6 Trial version

  Hello - I have downloaded the trial version of the first Pro 6 using the Adobe Download Manager, and I got the full message of the installation, it will display in my Add/Remove Programs, I also received an email from Adobe acknowleging my download, but it does not appear in my programs all - I can't find where to start the program.

  I also downloaded the trial version of Photoshop 6 to test my Adobe Download Manager and it works fine, no problems at all.

  I tried to uninstall and re - run the exe file that I see - but still nothing. What I'm missing or what does not work properly?

  

  It seems that work on Windows XP, which does not meet the minimum system requirements to run the first pro CS6 screen shared by you.

  Check:- http://www.adobe.com/products/premiere/tech-specs.edu.html

• First pro takes a long time to open

  Hello

  I recently installed the latest version of first (2015.4) on a Windows 7 x 64 service pack 1.

  Config: Intel (r) CPU Xeon X 5660 2.80 GHz 2.80 GHz (2processors).  -40 GB of RAM

  There's a blackmagic decklink which works well with the first. An internal RAID5 have been added to the computer.

  When I try to launch the pro first by clicking on the icon or open a project, the startup screen and load the stuffs, everything looks good. When he writes "initialization of the application", the splash screen disappears. The first pro icon is not highlighted more. Adobe Premiere pro is still in process in the Manager list task. Nothing happens for 10-15 minutes. After that first pro appears and everything works in it...

  I cleaned the trash prefs and uninstalled, reinstalled Premiere pro.

  He not take this time early in the week, he was quick and direct. I don't have this problem for other adobe (for example media encoder) applications.

  Thanks in advance to pay attention to my problem.

  A few thoughts that come to mind are to check and remove any third-party firewall and antivirus.

  You could also try creating a new user account Admin and see how it works there.

• Error code 6 on export (FIRST PRO CC)

  Hello world

  A few days ago, my first Pro CC (2015.3) update

  Before this update my project and my first well worked!

  Now I have an error when I want to export my movie.

  This message comes directly after the launch of the export.

  

  I tested different solutions (other formats, import my sequence in a new project, reset my presets, make, does not work with Media Encoder...)

  I didn't ' see this problem anywhere... Maybe someone can help me?

  Thank you!

  [Left the general forum, troubled Lounge for a specific product - Mod support forum]

  Hi Juliend,

  Please run a test, create a new sequence and remove audio who.

  Try to export your sequence again (without Audio).

  Thank you

  Ilyes Singh

• First Pro crashes when importing

  I filed a bug report, a week or two ago, and I have been using all sorts of workarounds to keep the first CC of Pro and Adobe After Effects to work while I am waiting for a solution.  But the first Pro CC seems to be now in a rut.  After Effects works fine now, fingers crossed.
  I run the app and try to import a file and it crashes as soon as I select Import from the context menu.

  As someone suggested, I tried to import other menus and the result is the same

  I have recently installed Windows 10 against my will
  I've recently updated all my Adobe aps, (Premier Pro, After Effects, and many others)
  When I updated Adobe it all my caches mapped on my hard drive of the pc.  I've reconfigured the caches in my external hard drive
  All my work files are on my external hard drive

  Besides as someone suggested, I tried the automatic power off except (worked for a while)
  I also tried another suggestion of people use 'Alt Shift' when I run the first Pro to clear the cache and it seemed to help temporarily
  I tried to restart to see if Windows contribute to the problem, with no luck

  I also tried connecting cloud creative before launching Pro
  Right now I'm at a standstill, I can't do anything

  I've been using CC several years now so I am familiar with the issues, but this last question / problem started about a month, around the same time installed Windows 10

  Please advise!

  
  

  05/08/2016 I think I knew what was going on / what was wrong.
  The latest incident dated 29/07/16 damaged my file, it became corrupted.  It's just frustrating to try to get it back.  PP could not find some of my files that I had imported and I couldn't fix it.
  I therefore decided to create a new project file and start over.  Now PP works again, therefore, the previous files must have been corrupted.  I also noticed that after I re-installed PP he put everything back to default so I had

  1) go to the preferences and uncheck the box for automatic backup
  2) go to preferences and uncheck fast Intel
  And finally to encompass all of the suggestions above I also restarted the PP by holding down the Shift/Alt key.  What I didn't know is when you start PP in this way, it clears the cache but it also resets the default values, so you guessed it, I had to

  (1) PP Sift/Alt pressed start

  2) go to preferences and uncheck the box for automatic backup

  3) go to preferences and uncheck fast Intel
  (4) then restart WITHOUT holding Shift /Alt, Caches have already been deleted in step 1
  Now I'm ready to start building my project once again file, so I decided to try a shortcut:
  I open the corrupted file and copy the timeline and pasted in my new project file: Walla!  I was back in business.  He re-created my old time line and felt that all the files that I had imported
  So I used a few times PP without any problem, but if I don't get an accident, I think I know how to keep it going, by following the steps I have described above.

• Impossible to get first pro to open

  At the opening of my first pro 2015 CC software, I get a box to tell me about the evaluation version and telling me to connect to confirm my email address. I connect and it reloads the same box telling me any software test and to connect. Everyone knows about this problem? How many problems is likely to occur and how often with adobe software? Is their a proper support system that helps to trouble shoot timely? AVID is a better program and service? Impartial answers would be greatly appreciated. Speed and the level of response answer my last question. See you soon

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• First Pro CC 2015.2 W10 Crash

  Hello

  We just started to work with all new HP Zbook 15 portable computers with an installation of Windows 10 fresh and up to date. OneDrive is installed on all computers connected to Office365 E3 useraccounts and portable.

  With the help of the redirected folders, we make that user profiles are redirected in the user his folder of a drive. For example, the desktop of the user "Username" is located on the following location.

  C:\Users\"username"\OneDrive - company utilisateur\Bureau

  All programs, including Adobe, work fine, except the first Pro CC 2015.2. During startup, the application crashes by referring to "C:\Program Files\Adobe\Adobe Premiere Pro 2015\dvaui.dll CC". When I launch the application with a local user without the redirected folders first starts normally.

  From my point of view, it seems that a nessesary folder is missing. When I check the common records such as appdata and documents all excists records and are created very well. For example the below files

  C:\Users\"username"\OneDrive - company Name\Documenten\Adobe\Premiere Pro\9.0\Profile-"Username"

  C:\USers\"username"\Appdata\Roaming\Adobe\Premiere Pro.

  Can you tell me what I'm missing?

  I'm completely lost on this topic.

  Problem is solved. There was a difference in path of profile between the visible path in windows Explorer and the settings in the registry. Strange thing is that Adobe Premiere has been made by the present. Everything works fine now.