Folder redirection of blackBerry Smartphones (resync old items?)

I'm an end user who has some rules/filters put in place in Outlook so that messages from [email protected] would be automatically deposited into a subfolder of the Inbox named "John Doe".  The user has complained that these emails were not appearing on their Blackberry Handheld.  Then I showed them how to select folders via the Desktop Manager under e-mail-> advanced-> files tab settings choose...

Now, they want to know if there is a way to get it to go back and re - sync these folders if this old messages in those folders will appear on the Blackberry.

Is this possible?

I have not found a way to make it... and I don't think it's a function that can be made, because redirection message comes when new messages arrive in your Inbox, right?

P.S. that's in a BES 4.1 environment.

Sorry, the answer is no.  The BES server synchronizes only mail what happened, the only time wherever he will go get the existing activation mail.  Best way to get this email on their BB must send to themselves that "come" again as a new message.

Tags: BlackBerry Smartphones

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