BlackBerry Smartphone Sync old emails to a 8830

I tried to search through old posts on this subject but nothing of what I found seemed to work for me again.  I saw a post on changes to the registry, but I don't know who's going to work for me and I'm a bit wary of doing this.  We have BES 4.1.0.38 running on an Exchange server 2003.  The end user has a worldphone 8830.  Its prospects, the user has a few thousand messages in his Inbox.  He wants to be able to see these messages on the BB.  I saw something about a new code PIN sent so I had him wipe his computer pocket, removed from the BES, added on him and through him re-company activating.  Activation passes by and says completed successfully.  After this activation, he had return emails the day.  What is the limit of 200 messages on activation that I saw?  (Yes, we get that many messages in 2 days)  Is there a way to get out the old emails that are in their Inbox for BB?  He can see all these old messages in her outlook and OWA.

An upgrade to SP5 will help?  We planning on it, but wait until the maintenance window.

I called RIM on this subject today.  The short answer is that there is no way to do it.  You can change the limits of the populations on the BES, but the limit is 7 days and 350 messages (at least on the SP we are running).  The tech that I talked to said the only way to get a backup of the current BB with all your emails on it and give it a new or return these emails to yourself to get out the old emails for a BB, so they appear as new messages.  The only way to do that right now is with pre-population of the, or a backup of an existing BB, or return messages to yourself.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry smartphones download old Emails on BlackBerry with IMAP

    I just got a BB Curve 8330 Sprint and set up my IMAP e-mail account. I'm on a Mac, and PocketMac is not a useful way to get my email from Mail.app on my BlackBerry. My BB works fine when I get a new email: it is visible on the BB before it appears on the computer. My problem, however, is that I want all of my old emails and files downloaded on my BB. Because of my previous experiences with IMAP, I thought that when they were connected the BB would automatically download all of these emails and folders, but I could not do make or find answers online. So I was wondering if anyone else has had this problem and how you solved. Nothing don't that seems to be working.

    Thank you.

    not possible unless you transfer all your emails to yourself

    BB will capture only whats new from the time that you integrate the e-mail account to your BB

  • BlackBerry Smartphones deleting old emails

    I have the Blackberry Curve and need to know how to remove e-mail messages after I read them.

    You can press menu and delete or simply press the delete key.

  • BlackBerry Smartphones not receive emails on my BB Gmail :(

    Hello today I install both my Hotmail & Gmail on my BB Bold 9780 accounts. I received the confirmation emails "Activation on the server" in the two accounts on my BB so I assumed that everything has been done successfully. Fake! Hotmail works very well. I am able to send & receive the BB with no problems & receive emails in both my Inbox via hotmail.com & on my BB. However, the Gmail account, is another story. I am able to send using the my BB Gmail account & I get in my Inbox via gmail.com only! I sent emails at random my gmail.com Inbox just like a test & still only received in the Inbox via gmail.com & not on my BB. I don't know why were there to Gmail security changes that can cause this problem? Any help would be appreciated as my Gmail account is my main account for business related emails so I always need to be connected. Thank you.

    Hi Ms_SoSo

    Please try this sequence and see if that helps.

    1 - first record your PDA to your network.

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • You expect a registration messages in your Inbox messages.

    2 send your Service book

    • KB02830 Send the directories for the BlackBerry Internet Service
    • Wait until you receive the registration for each email message on your message box

    3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

    Try it and tell us.

  • Response of the blackBerry Smartphones can not email!

    Suddenly, since I've updated my BB 8520, I find I can send and receive email - but do not answer them!  Any ideas as to why?

    Hello and welcome to the community!

    After updates or then get email of wobbly, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • BlackBerry® Smartphones getting fake email

    Hello:

    I seem to be getting the wrong email. It seems an ENCORE in Bournemouth in England is send someone elses email to my PIN in the Canada. I sent emails to person to get his BIS to stop, but she did not. I don't think she even knows or cares. What to do. It makes me crazy with 50 emails a day.

    To clarify, e-mails are sent to any PIN code. Rather, BIS pulls e-mails from an e-mail server and pushes them to the Messages of BB app under this integrated email account via BIS BB (for example, the e-mail on the device Setup Wizard). So, if you have only your GMail integrated with this BB, it must have some sort of redirection rule of sending emails to your GMail (which would be strange, indeed, I think)... but not to your BB PIN, for real emails don't get shipped PIN, only on the e-mail address.

    Either it was not a new device but rather was used and was not properly cleaned of all configurations before being sold... and you're the unlucky recipient of a sloppy seller does not complete what they need to do:

    • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

    To be sure, check inside the e-mail Setup Wizard and see what you have there... If you only have your GMail account, then something really weird happens... and I recommend to contact the seller and make them apply to 'new' State they represented as height (note that is what matters... packaging can always be made to air well... only the issues of representation of sellers).

    You can try the steps from the buyer in the KB above... but from what you describe, I honestly have very deep concern now on the total utility of this unit for you... He would never properly and fully usable.

    Good luck!

  • BlackBerry Smartphones phone old BlackBerry

    I gave my old BlackBerry Torch 9800 phone my daughter but is unable to disconnect from my Blackberry ID Continuo She modify the details of Blackberry ID on the old torch but it also change on my new phone (Torch 9860).

    How disconnect the old phone and my BlackBerry ID to its BlackBerry ID until only my new torch is related to my BlackBerry ID?

    Read this: BlackBerry smartphone must be wiped before transferring the property Security

    Then, the old appliance should be configured with its own staff BlackBerryID

  • BlackBerry smartphones are not emails

    As of this morning, I receive emails on my phone.  I have two accounts e-mail set up on my phone and no one receives e-mails.  I know I should be because I get them on my laptop.  I can send emails from an account, but I can't receive them.  I contacted AT & T (my service provider) and they couldn't help me.  They gave me a number of support for Balckberry (877-255-2377), but I was unable to get through.

    Hello and welcome to the community!

    I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for official support... but...

    bwhuey wrote:

    I contacted AT & T (my service provider) and they couldn't help me.  They gave me a number of support for Balckberry (877-255-2377), but I was unable to get through.

    It's very very interesting... I suspect the one who talked you to ATT was not (I'll be gentle) adequate training. Contractually, end users have no way to try to contact BlackBerry directly for anything (well, not for free). Rather, the carrier should worsen your BlackBerry case and provide you more information (for example, a file number)... but just to give you a phone number means (I'm sorry), the person gave you att, because this isn't how the support system. And it's actually a bit surprising... all the reports I've heard indicate ATT to get a best trained support groups for BB to anyone... but maybe they skate.

    In any case, if the above does not work, their ring upwards and insist that they solve it correctly. Emphasis first to be transferred to the personal support of BB dedicated ATT (I think they have such a group) because it is also a mandatory step before be remounted for BlackBerry (but correctly... not the way you describe).

    Good luck!

  • BlackBerry Smartphones cont enter email or texts please help!

    Hi, im abit new to BlackBerry and phone was doing well, this afternoon, I can not get into my emails or text messages, I can click on the icon for the two but so it's like it has frozen on me, and I have to press the button red power of appeal to get the icon! not sure if I've done something, but been trying all afternoon and no luck, if anyone can help me I would be very grateful.

    Thank you very much

    Hi and welcome to the forums!

    Try a traction battery (hard reset) as a first step.
    Thank you

    Bifocals

    KB02141 How to reset a BlackBerry smartphone

    No data will be lost when you do the following: remove the battery while the device is activated.
    Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

  • BlackBerry Smartphones installation Internet email icon is missing from my 8310

    Installation Internet E-mail is missing from my 8310

    I wouldn't need BIS right >?

    ~ ~ ~ my phone is a piece of shit and I had it replaced, I had to use an old backup of the Desktop Manager, and now I have 3 different e-mail accounts, send a habit, one old emails from March ' 09, and the other he's there looking stupid... so what I would do is remove my email (yahoo), then add it back, but in general the icon I want is missing

    Please help, looks like phone support for RIM's day

    Soory so seem to be a noob, but I've looked everywhere

    Hi and welcome to the Forums!

    BIS and the icon you're looking for are the same thing - BIS is the service offered by your operator, which allows driving between your email accounts (Yahoo, GMail, etc.) and your BB. The icon you're looking for is the interface to the level of the device to BIS. There are other interfaces as well, for example from a web browser for PC:

    http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

    See this demo for device-specific information on access to the configuration application and configuring e-mail BIS:

    http://NA.BlackBerry.com/eng/support/blackberry101/Setup.jsp#tab_tab_email

    Now, what you may also face lies in the fact that you have changed the devices... each BB has a unique PIN, that is bound BIS account to your carrier. If they don't move your old BB to the new, then this might explain things... you can contact your operator for assistance with your BIS account - they (no RIM) control this account and the service.

    Hope that helps... give a little of this a try and let us know now.

  • BlackBerry smartphones remove old Inbox folder

    Hi all. How can I delete the old folder Inbox an e-mail account that I deleted from my phone?

    Well yes - I think we have all seen those. They are indeed latent. Here's a knockout who treats a form of them:

    • KB18940 Duplicate subfolders are displayed when you select view folders within the Messages icon on the BlackBerry smartphone

    In most cases, they are simply there. Reloading the operating system and then return the directories of current service reported sometimes to get rid of them. In most cases, they are just to be ignored.

    Good luck!

  • Message from recvd 8700 blackBerry Smartphones that enabled email accounts

    I have a 8700 Blackberry on T-Mobile. v4.1.0.346

    Yesterday I received messages from the activation server for each of the accounts already active e-mail on the device.

    "Congratulations, you have successfully configured (my email address) with your device Blackberry (R). You should start receive new messages in about 20 minutes. »

    Another thing that happened: I have all the hidden accounts and access messages with the mailbox icon. An icon previously hidden from one of these accounts became visible.

    My concern is that there may be another Blackberry device, access my accounts. It never left my physical control.

    Appreciate your help with this problem.

    Thank you

    Hello whitmanrf,

    Welcome to the community of BlackBerry Support Forums.

    Activation congratulatory messages that you received on your BlackBerry smart phone mean that email Service books were re sent to your BlackBerry Smartphone.

    An icon of electronic mail can become visible again as long as new service books were received by the BlackBerry smartphone or because of the theme settings.

    Thank you

  • BlackBerry Smartphones deleting old e-mail address on the handset

    I've migrated to another carrier. I have set up a new blackberry on that email address. When I used the BB Desktop Manager catering to bring my data on the 9700, it brought to my old email with it. The new carrier has no idea on how to delete it. I have to watch that now to make sure I chose the new carrier when sending emails otherwise they don't send.

    How can I remove the old e-mail address of carrier? Leave the handset or Desktop Manager?

    On your device > Options > Advanced > Service books.

    Find the email address entries, then delete them.

  • BlackBerry Smartphone Sync with Outlook 2010 problem (Desktop version 6)

    Your carrier: VIP Croatia

    OS: WinXP SP3 x 86

    Office 2010 (Outlook 2010)

    A battery pull fix your problem? No (if you think to disable USB power)

    BT device model/version (you have to look at the BT device):

    Trying to start "Set up" and be broken all the time.

    Have reinstalled (install on own PC too) this version 6. Reset intellisync dir... TC... everything I found on this forum.

    What should do? How to get the base enterpise possibility of contact of outlook sync ONLY! ???

    Please help it is imposible to find in such a mark so problems and no explanation at all.

    RG,

    Any help

    FunkyDisco wrote:

    When the hack is BIS or BES in these screens? I mean even to educate THIS guy (BIS for example), it is hardly to understand...

    ;-)

    on the first screen: BlackBerry enterprise server Server = BES.

    and BIS can be seen on the homepage of the current forum: BlackBerry Internet Service = BIS.

    For a BlackBerry, you can receive emails through BES or BIS.

    I found a recent discussion on your exact problem: "determinant configuration root name" followed by the error unknown intellisync. The user has a German DM6 facility, but the resolution is explained in English. Read the entire discussion.

    http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/updated-to-DM-6-cannot-configure-...

  • BlackBerry Smartphones Recieving duplicate emails, please help!

    Hey,.

    I thought I found how to solve this problem, but I do not think!

    I had a BlackBerry "BOLD" (never locked) as a gift during a stay in the UNITED Arab Emirates. I recorded for their services and set up my email by phone account (prohibits the company, its never locked).

    I came back to the Canada and subscribed to the services of BB with my ISP (Rogers). I had deleted the email from my phone and added it but now I seem to get duplicates of all my messages from my Gmail account!

    Based on what I've read online, apparently my PIN needs to be released or something, but how to fix this? I hate having to receive 2 emails all the time, it's boring.

    Help, please. Your help will be greatly appreciated.

    EDIT: I would like to add that even when I delete my email through setting up account, I still receive emails on my Blackberry (and a single email). It seems that it is interconnected with my blackberry. How can I get rid of this?

    Mood

    My career has been able to solve the problem for me. Consider this topic resolved.

Maybe you are looking for

  • How can I change screen resolution in firefox in 1280 x 720

    Recently, I switched to windows vista ultimate.I installed firefox 4.0.1.When I open firefox the screen resolution goes to 1280 x 720 to 800 x 600 (or 640 x?).How can I fix so I have 1280 x 720? If I have to can use Win Explorer how I transfer my fir

  • HP Officejet Pro 8615: Custom paper size

    I am trying to print on envelopes A9 size, but the printer sends the following error message: paper detected does not match the selected paper size. There is no predefined options that match my papersize (5.75 "x 8.75") and I can't find a way to cust

  • How to extend wifi?

    Hello I just installed the Netgear wifi extender (EX6120) according to the instructions. When I have the Extender in the same room as the router, it works well. All 4 green lights. But when I place the Extender down about 3-4 meters from the router t

  • Satellite M70-155: after reinstallation of the operating system that WLAN is not working

    Hello! I have a Toshiba Satellite M70-155.I had to change my windows and I do not have the drivers on CD.I could find most of the drivers, but I can't do work the * Wifi *. I tried to download by toshiba-drivers, but the link does not work. Please ca

  • Buy Tablet

    Hey I live in South Africa and I want to buy a lenovo tablet in the Microsoft store However, they offer only in America