For HP G42 351TX WIFI adapter is not installed
Hello
Due to hard drive problem, I've done a re install of windows 7 using product key on the back of the laptop and successfully activated with phone Microsoft support.
For the installation of the driver, I cannot install the RALINK wifi adapter and wifi does not work for this reason and exclamation yellow appears on the network controller in the Device Manager.
Coulld please provide card you wifi network is appropriate to install to my laptop.
BTW, os is Windows 7 Home Premium.
Thank you
Vivek
No worries.
This should be the driver that you need. It's a Broadcom wireless adapter.
Thanks for the info PCI\VEN.
Tags: Notebooks
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Laughing out loud!
Something is stuck...
We will try to go in the back door...
Click the network controller in the Device Manager.
Click the driver tab. Click on set to update driver. Select the 'Browse my computer for the software method' and navigate to the installation folder that was created when you ran the driver.
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Hi @FLFOO ,
Thank you for visiting the Forums HP's Support and welcome. It's a great site for information and questions. I looked in your question on your HP ENVY 4-1204tx Ultrabook and issues with WiFi adapter is not working properly. Error codes in the Device Manager in Windows 8.1 could be fixed by removing any additional drivers. So I want to uninstall everything that is listed in the network drivers in Device Manager, reboot the laptop. Here is a list of the options in the Device Manager, it might help.
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Connection TV/video Microsoft name [00000001]
Card type not available
Connection TV/video Microsoft product Type
Installed Yes
PNP ID of device not available
Last reset 10/05/2012 07:09
Index 1
Service name NdisIP
IP address not available
IP subnet not available
Default IP gateway not available
Active Yes DHCP
DHCP server not available
DHCP lease expires not available
DHCP lease obtained is not available
MAC address is not availableName [00000002] RAS Async adapter
Card type not available
Card product Type RAS Async
Installed Yes
PNP ID of device not available
Last reset 10/05/2012 07:09
Index 2
Service name AsyncMac
IP address not available
IP subnet not available
Default IP gateway not available
DHCP active No.
DHCP server not available
DHCP lease expires not available
DHCP lease obtained is not available
MAC address is not availableName [00000003] Wan WAN (L2TP) Miniport
Card type not available
Product type Wan (L2TP) WAN Miniport
Installed Yes
ROOT\MS_L2TPMINIPORT\0000 PNP device ID
Last reset 10/05/2012 07:09
Index 3
Service name Rasl2tp
IP address not available
IP subnet not available
Default IP gateway not available
DHCP active No.
DHCP server not available
DHCP lease expires not available
DHCP lease obtained is not available
MAC address is not available
Driver c:\windows\system32\drivers\rasl2tp.sys (5.1.2600.5512 (xpsp.080413 - 0852), 50,13 KB (51 328 bytes), 04/08/2004-20:00)Name [00000004] Wan WAN (PPTP) Miniport
Adapter Type wide area network (WAN)
Product type Miniport Wan WAN (PPTP)
Installed Yes
ROOT\MS_PPTPMINIPORT\0000 PNP device ID
Last reset 10/05/2012 07:09
Index 4
Service name PptpMiniport
IP address not available
IP subnet not available
Default IP gateway not available
DHCP active No.
DHCP server not available
DHCP lease expires not available
DHCP lease obtained is not available
MAC address 50:50:54:50:30:30
Driver c:\windows\system32\drivers\raspptp.sys (5.1.2600.5512 (xpsp.080413 - 0852), 47.25 KB (48 384 bytes), 04/08/2004-20:00)Name [00000005] WAN (PPPOE) Miniport
Adapter Type wide area network (WAN)
Product type WAN (PPPOE) Miniport
Installed Yes
ROOT\MS_PPPOEMINIPORT\0000 PNP device ID
Last reset 10/05/2012 07:09
Index 5
Service name RasPppoe
IP address not available
IP subnet not available
Default IP gateway not available
DHCP active No.
DHCP server not available
DHCP lease expires not available
DHCP lease obtained is not available
MAC address 33:50:6F:45:30:30
Driver c:\windows\system32\drivers\raspppoe.sys (5.1.2600.5512 (xpsp.080413 - 0852), 40,50 KB (41 472 bytes), 04/08/2004-20:00)Name [00000006] Direct parallel
Card type not available
Product Type Direct parallel
Installed Yes
ROOT\MS_PTIMINIPORT\0000 PNP device ID
Last reset 10/05/2012 07:09
Index 6
Service name Raspti
IP address not available
IP subnet not available
Default IP gateway not available
DHCP active No.
DHCP server not available
DHCP lease expires not available
DHCP lease obtained is not available
MAC address is not available
Driver c:\windows\system32\drivers\raspti.sys (5.1.2600.0 (xpclient.010817 - 1148), 16,13 KB (16 512 bytes), 04/08/2004-20:00)Name [00000007] Wan (IP) Miniport
Card type not available
Type of product (IP) WAN Miniport
Installed Yes
ROOT\MS_NDISWANIP\0000 PNP device ID
Last reset 10/05/2012 07:09
Index 7
Service name NdisWan
IP address not available
IP subnet not available
Default IP gateway not available
DHCP active No.
DHCP server not available
DHCP lease expires not available
DHCP lease obtained is not available
MAC address is not available
Driver c:\windows\system32\drivers\ndiswan.sys (5.1.2600.5512 (xpsp.080413 - 0852), 89,38 KB (91 520 bytes), 04/08/2004-20:00)Name [00000008] Packet Scheduler Miniport
Adapter Type Ethernet 802.3
Product Type Packet Scheduler Miniport
Installed Yes
ROOT\MS_PSCHEDMP\0000 PNP device ID
Last reset 10/05/2012 07:09
8 index
Name of the service
IP address not available
IP subnet not available
Default IP gateway not available
DHCP active No.
DHCP server not available
DHCP lease expires not available
DHCP lease obtained is not available
MAC address A4:3E:20:52:41:53
Driver c:\windows\system32\drivers\psched.sys (5.1.2600.5512 (xpsp.080413 - 0852), 67,50 KB (69 120 bytes), 04/08/2004-20:00)Name [00000009] Realtek PCIe FE Family Controller
Adapter Type Ethernet 802.3
Product Type Realtek PCIe FE Family Controller
Installed Yes
PNP ID of device PCI\VEN_10EC & DEV_8136 & SUBSYS_FF641179 & REV_02\4 & 23F 5EDAD & 0 & 00E0
Last reset 10/05/2012 07:09
Index 9
RTLE8023xp service name
The 0.0.0.0 IP address
IP subnet
Default IP gateway not available
Active Yes DHCP
255.255.255.255 DHCP server
DHCP lease expires 21/03/2012 13:23
DHCP lease obtained 21/03/2012 12:23
MAC address 00:1E:33:3F:0 D: 3RD
IO port 0 x 00003000-0x00004FFF
0xD0010000-0xD0010FFF memory address
0xD0000000-0xD10FFFFF memory address
IRQ channel, IRQ 16
Driver c:\windows\system32\drivers\rtenicxp.sys (5.764.0702.2010 built by: WinDDK, Ko 228,90 (234 392 bytes), 21/03/2012 12:23)Name [00000010] Packet Scheduler Miniport
Adapter Type Ethernet 802.3
Product Type Packet Scheduler Miniport
Installed Yes
ROOT\MS_PSCHEDMP\0001 PNP device ID
Last reset 10/05/2012 07:09
Index 10
Name of the service
IP address not available
IP subnet not available
Default IP gateway not available
DHCP active No.
DHCP server not available
DHCP lease expires not available
DHCP lease obtained is not available
MAC address 00:1E:33:3F:0 D: 3RD
Driver c:\windows\system32\drivers\psched.sys (5.1.2600.5512 (xpsp.080413 - 0852), 67,50 KB (69 120 bytes), 04/08/2004-20:00)Name [00000011] wireless intermediate driver
Adapter Type Ethernet 802.3
Product Type Wireless intermediate driver
Installed Yes
ROOT\WSIMDMP\0000 PNP device ID
Last reset 10/05/2012 07:09
11 index
Name of the service
IP address not available
IP subnet not available
Default IP gateway not available
DHCP active No.
DHCP server not available
DHCP lease expires not available
DHCP lease obtained is not available
00: 1B: MAC address 9E:F4:09:A7
Driver c:\windows\system32\drivers\wsimd.sys (1.0.0.83, 56,06 KB (57 408 bytes), 12/04/2012 23:25)Name [00000012] Packet Scheduler Miniport
Adapter Type Ethernet 802.3
Product Type Packet Scheduler Miniport
Installed Yes
ROOT\MS_PSCHEDMP\0002 PNP device ID
Last reset 10/05/2012 07:09
12 index
Name of the service
IP address not available
IP subnet not available
Default IP gateway not available
DHCP active No.
DHCP server not available
DHCP lease expires not available
DHCP lease obtained is not available
00: 1B: MAC address 9E:F4:09:A7
Driver c:\windows\system32\drivers\psched.sys (5.1.2600.5512 (xpsp.080413 - 0852), 67,50 KB (69 120 bytes), 04/08/2004-20:00)Name [00000016] Realtek RTL8187B Wireless 802. 11b / g 54Mbps USB 2.0 Network adapt
Adapter Type Ethernet 802.3
Product Type Realtek RTL8187B Wireless 802. 11b / g 54Mbps USB 2.0 Network adapt
Installed Yes
USB\VID_0BDA & PID_8198\00E04C000001 PNP device ID
Last reset 10/05/2012 07:09
Index 16
Service name RTL8187B
10.1.1.4 IP address
255.0.0.0 subnet IP
Gateway IP 10.1.1.1
Active Yes DHCP
10.1.1.1 DHCP server
DHCP lease expires on 10/05/2012 08:10
DHCP lease obtained 10/05/2012 07:10
00: 1B: MAC address 9E:F4:09:A7
Driver c:\windows\system32\drivers\rtl8187b.sys (5.1116.1226.2007 built by: WinDDK, 281.25 KB (288 000 bytes), 29/03/2012 09:41)Thank you!!!
Can you please open device manager and check if this is some unknown device listed?
By the way: see also http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=78
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