FS Diagnostic Test program
Good evening
We have a problem where after running a concurrent program as active users, when we try to display the output file or Log, the browser appears and displays one of the following:
The file of Applications Server could not open the file /rst4025/app/common/log/l53051882.req for reading.
The file of Applications Server could not open the file /rst4025/app/common/out/CJOHNSON.53051882 for reading.
If I change the profile options for opening files in Oracle Viewer, two files open very well when you click on the button, but then if I choose the FILE - copy to and choose browser, it displays the same as above so basically when they open in a browser, they receive this error.
The files are present and good... I have e nsuredthe variable $APPLCSF of environment set correctly and that the applmgr has sufficient privileges to access the files under the path / directory. I feel like I've tried everything I found on Metalink and this forum, but the problem still persists.
I found the following and decided to try to run the program to Test Diagnostic FS:
How to troubleshoot FNDFS and FNDWRR (output display competing application issues) (Doc ID 847844.1()
I followed the instructions and came up with the following data to plug into the test:
LOGFILE_NAME: /rst4025/app/common/log/l53051882.req
LOGFILE_NODE_NAME: ADELVMTR01
OUTFILE_NAME: /rst4025/app/common/out/CJOHNSON.53051882
OUTFILE_NODE_NAME: ADELVMTR01
CONTROLLING_MANAGER: 2693527
FILENAME [internal log file competitor Manager]: /rst4025/app/common/log/rst4_0905.mgr
NODENAME: ADELVMTR01
So now using this information, I run the FULL test with:
Filename [internal log file competitor Manager]: /rst4025/app/common/log/rst4_0905.mgr
NodeName: ADELVMTR01
Request ID: 53051882
Director ID: 2693527
The trial takes place and ends with a WARNING State, and the output file looks like this:
Is RT Begin program. ===================================================
This is FSTest.java version: $Header: FSTest.java 120.3 26/09/2005 07:34:21 pferguso noship $
Local node is: adelvmtr01.xyz.gov
-Display of the versions of the important packages:
/ * $Header: AFCPFILS.pls 115,15 2005/08/19 21:42:23 rckalyan ship $ * /.
/ * $Header: AFCPFILB.pls 120.7.12010000.3 2010/03/19 11:20:54 mburra ship $ * /.
/ * $Header: AFCPWFPS.pls 115.18 2005-08-20 20:34:29 pferguso ship $ * /.
/ * $Header: AFCPWFPB.pls 115,30 19/07/2006 20:21:01 tkamiya ship $ * /.
Test +-running FULL-+.
-Run all available tests
+-Running test FILE-+.
-File recovery: /rst4025/app/common/log/rst4_0905.mgr
Node: ADELVMTR01
-File will be copied into: /rst4001/app/apprst4/inst/apps/rst4_adelvmtr01/appltmp/OF46336268.tmp on adelvmtr01.xyz.gov
-Call to FND_WEBFILE. SET_DEBUG
-Call to FND_WEBFILE. GET_URL
-Using URL: http://adelvmtr01.xyz.gov:23799/OA_CGI/FNDWRR.exe?temp_ID=4285090718
-The values stored in FND_FILE_TEMP for this request:
--------------------------------------------
FILE_ID: 4285090718
FILE name: /rst4025/app/common/log/rst4_0905.mgr
Node_name: FNDFS_APPLTOP_adelvmtr01
Mime_type: text/plain
TRANSFER_MODE: TEXT
REQUEST_ID: 0
EXPIRES THE: 13-SEP-07 20:00:07
FILE_SIZE: 0
DESTINATION_NODE: FNDFS_adelvmtr01.xyz.gov
DESTINATION_FILE: /rst4001/app/apprst4/inst/apps/rst4_adelvmtr01/appltmp/OF46336268.tmp
TRANSFER_TYPE: W
NATIVE_CLIENT_ENCODING: null
OPINION ON: 0
PAGE_SIZE: 0
ENABLE_LOGGING: Y
--------------------------------------------
-Make connection HTTP FNDWRR.exe
Exception in running the test FILE: java.net.ConnectException: connection refused
java.net.ConnectException: connection refused
at java.net.PlainSocketImpl.socketConnect (Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
at java.net.Socket.connect(Socket.java:519)
at java.net.Socket.connect(Socket.java:469)
at sun.net.NetworkClient.doConnect(NetworkClient.java:163)
at sun.net.www.http.HttpClient.openServer (HttpClient.java:394)
at sun.net.www.http.HttpClient.openServer (HttpClient.java:529)
to sun.net.www.http.HttpClient. < init > (HttpClient.java:233)
at sun.net.www.http.HttpClient.New (HttpClient.java:306)
at sun.net.www.http.HttpClient.New (HttpClient.java:323)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient (HttpURLConnection.java:837)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect (HttpURLConnection.java:778)
at sun.net.www.protocol.http.HttpURLConnection.connect (HttpURLConnection.java:703)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream (HttpURLConnection.java:1026)
at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:373)
at oracle.apps.fnd.cp.request.FSTest.retrieveFile(FSTest.java:506)
at oracle.apps.fnd.cp.request.FSTest.runFILEMode(FSTest.java:250)
at sun.reflect.NativeMethodAccessorImpl.invoke0 (Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at oracle.apps.fnd.cp.request.FSTest.invokeTest(FSTest.java:166)
at oracle.apps.fnd.cp.request.FSTest.runFULLMode(FSTest.java:198)
at sun.reflect.NativeMethodAccessorImpl.invoke0 (Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at oracle.apps.fnd.cp.request.FSTest.invokeTest(FSTest.java:166)
at oracle.apps.fnd.cp.request.FSTest.runProgram(FSTest.java:132)
at oracle.apps.fnd.cp.request.Run.main(Run.java:157)
+-FILE test failed. --------------------------------------------------+
RFILE +-operation test-+.
-File recovery: /rst4025/app/common/log/rst4_0905.mgr
Node: ADELVMTR01
-Call to FND_WEBFILE. SET_DEBUG
-The call to RemoteFile.getFile)
-File transferred successfully.
Test +-RFILE completed successfully. ---------------------------------+
REQOUT +-operation test-+.
-Recovery of output file for the concurrent request 53051882
-The name of the file is: /rst4025/app/common/out/CJOHNSON.53051882
It is located on the node: ADELVMTR01
-Call to FND_WEBFILE. SET_DEBUG
-Call to FND_WEBFILE. GET_URL
-Using URL: http://adelvmtr01.xyz.gov:23799/OA_CGI/FNDWRR.exe?temp_ID=1322626817
-The values stored in FND_FILE_TEMP for this request:
--------------------------------------------
FILE_ID: 1322626817
FILE name: /rst4025/app/common/out/CJOHNSON.53051882
Node_name: FNDFS_APPLTOP_adelvmtr01
Mime_type: Application / msword
TRANSFER_MODE: TEXT
REQUEST_ID: 53051882
EXPIRES THE: 13-SEP-07 20:00:07
FILE_SIZE: 0
DESTINATION_NODE: null
DESTINATION_FILE: null
TRANSFER_TYPE: null
NATIVE_CLIENT_ENCODING: null
OPINION ON: 0
PAGE_SIZE: 0
ENABLE_LOGGING: Y
--------------------------------------------
-Make connection HTTP FNDWRR.exe
Exception, run the REQOUT test: java.net.ConnectException: connection refused
java.net.ConnectException: connection refused
at java.net.PlainSocketImpl.socketConnect (Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
at java.net.Socket.connect(Socket.java:519)
at java.net.Socket.connect(Socket.java:469)
at sun.net.NetworkClient.doConnect(NetworkClient.java:163)
at sun.net.www.http.HttpClient.openServer (HttpClient.java:394)
at sun.net.www.http.HttpClient.openServer (HttpClient.java:529)
to sun.net.www.http.HttpClient. < init > (HttpClient.java:233)
at sun.net.www.http.HttpClient.New (HttpClient.java:306)
at sun.net.www.http.HttpClient.New (HttpClient.java:323)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient (HttpURLConnection.java:837)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect (HttpURLConnection.java:778)
at sun.net.www.protocol.http.HttpURLConnection.connect (HttpURLConnection.java:703)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream (HttpURLConnection.java:1026)
at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:373)
at oracle.apps.fnd.cp.request.FSTest.retrieveFile(FSTest.java:506)
at oracle.apps.fnd.cp.request.FSTest.runREQOUTMode(FSTest.java:380)
at sun.reflect.NativeMethodAccessorImpl.invoke0 (Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at oracle.apps.fnd.cp.request.FSTest.invokeTest(FSTest.java:166)
at oracle.apps.fnd.cp.request.FSTest.runFULLMode(FSTest.java:198)
at sun.reflect.NativeMethodAccessorImpl.invoke0 (Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at oracle.apps.fnd.cp.request.FSTest.invokeTest(FSTest.java:166)
at oracle.apps.fnd.cp.request.FSTest.runProgram(FSTest.java:132)
at oracle.apps.fnd.cp.request.Run.main(Run.java:157)
+-REQOUT failed test. ------------------------------------------------+
REQLOG +-operation test-+.
-Recovery of log file for the concurrent request 53051882
-The name of the file is: /rst4025/app/common/log/l53051882.req
It is located on the node: ADELVMTR01
-Call to FND_WEBFILE. SET_DEBUG
-Call to FND_WEBFILE. GET_URL
-Using URL: http://adelvmtr01.xyz.gov:23799/OA_CGI/FNDWRR.exe?temp_ID=366936850
-The values stored in FND_FILE_TEMP for this request:
--------------------------------------------
FILE_ID: 366936850
FILE name: /rst4025/app/common/log/l53051882.req
Node_name: FNDFS_APPLTOP_adelvmtr01
Mime_type: text/plain
TRANSFER_MODE: TEXT
REQUEST_ID: 53051882
EXPIRES THE: 13-SEP-07 20:00:07
FILE_SIZE: 0
DESTINATION_NODE: null
DESTINATION_FILE: null
TRANSFER_TYPE: null
NATIVE_CLIENT_ENCODING: WE8MSWIN1252
OPINION ON: 0
PAGE_SIZE: 0
ENABLE_LOGGING: Y
--------------------------------------------
-Make connection HTTP FNDWRR.exe
Exception, run the REQLOG test: java.net.ConnectException: connection refused
java.net.ConnectException: connection refused
at java.net.PlainSocketImpl.socketConnect (Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
at java.net.Socket.connect(Socket.java:519)
at java.net.Socket.connect(Socket.java:469)
at sun.net.NetworkClient.doConnect(NetworkClient.java:163)
at sun.net.www.http.HttpClient.openServer (HttpClient.java:394)
at sun.net.www.http.HttpClient.openServer (HttpClient.java:529)
to sun.net.www.http.HttpClient. < init > (HttpClient.java:233)
at sun.net.www.http.HttpClient.New (HttpClient.java:306)
at sun.net.www.http.HttpClient.New (HttpClient.java:323)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient (HttpURLConnection.java:837)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect (HttpURLConnection.java:778)
at sun.net.www.protocol.http.HttpURLConnection.connect (HttpURLConnection.java:703)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream (HttpURLConnection.java:1026)
at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:373)
at oracle.apps.fnd.cp.request.FSTest.retrieveFile(FSTest.java:506)
at oracle.apps.fnd.cp.request.FSTest.runREQLOGMode(FSTest.java:419)
at sun.reflect.NativeMethodAccessorImpl.invoke0 (Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at oracle.apps.fnd.cp.request.FSTest.invokeTest(FSTest.java:166)
at oracle.apps.fnd.cp.request.FSTest.runFULLMode(FSTest.java:198)
at sun.reflect.NativeMethodAccessorImpl.invoke0 (Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at oracle.apps.fnd.cp.request.FSTest.invokeTest(FSTest.java:166)
at oracle.apps.fnd.cp.request.FSTest.runProgram(FSTest.java:132)
at oracle.apps.fnd.cp.request.Run.main(Run.java:157)
+-REQLOG failed test. ------------------------------------------------+
+- Running MGR test ---------------------------------------------------+
-Recovery of log file for the process of 2693527 Manager
-The name of the file is: /rst4025/app/common/log/w2693527.mgr
It is located on the node: ADELVMTR01
-Call to FND_WEBFILE. SET_DEBUG
-Call to FND_WEBFILE. GET_URL
-Using URL: http://adelvmtr01.xyz.gov:23799/OA_CGI/FNDWRR.exe?temp_ID=3980490565
-The values stored in FND_FILE_TEMP for this request:
--------------------------------------------
FILE_ID: 3980490565
FILE name: /rst4025/app/common/log/w2693527.mgr
Node_name: FNDFS_APPLTOP_adelvmtr01
Mime_type: text/plain
TRANSFER_MODE: TEXT
REQUEST_ID: 0
EXPIRES THE: 13-SEP-07 20:00:07
FILE_SIZE: 0
DESTINATION_NODE: null
DESTINATION_FILE: null
TRANSFER_TYPE: null
NATIVE_CLIENT_ENCODING: null
OPINION ON: 0
PAGE_SIZE: 0
ENABLE_LOGGING: Y
--------------------------------------------
-Make connection HTTP FNDWRR.exe
MGR test runtime exception: java.net.ConnectException: connection refused
java.net.ConnectException: connection refused
at java.net.PlainSocketImpl.socketConnect (Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
at java.net.Socket.connect(Socket.java:519)
at java.net.Socket.connect(Socket.java:469)
at sun.net.NetworkClient.doConnect(NetworkClient.java:163)
at sun.net.www.http.HttpClient.openServer (HttpClient.java:394)
at sun.net.www.http.HttpClient.openServer (HttpClient.java:529)
to sun.net.www.http.HttpClient. < init > (HttpClient.java:233)
at sun.net.www.http.HttpClient.New (HttpClient.java:306)
at sun.net.www.http.HttpClient.New (HttpClient.java:323)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient (HttpURLConnection.java:837)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect (HttpURLConnection.java:778)
at sun.net.www.protocol.http.HttpURLConnection.connect (HttpURLConnection.java:703)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream (HttpURLConnection.java:1026)
at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:373)
at oracle.apps.fnd.cp.request.FSTest.retrieveFile(FSTest.java:506)
at oracle.apps.fnd.cp.request.FSTest.runMGRMode(FSTest.java:458)
at sun.reflect.NativeMethodAccessorImpl.invoke0 (Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at oracle.apps.fnd.cp.request.FSTest.invokeTest(FSTest.java:166)
at oracle.apps.fnd.cp.request.FSTest.runFULLMode(FSTest.java:198)
at sun.reflect.NativeMethodAccessorImpl.invoke0 (Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at oracle.apps.fnd.cp.request.FSTest.invokeTest(FSTest.java:166)
at oracle.apps.fnd.cp.request.FSTest.runProgram(FSTest.java:132)
at oracle.apps.fnd.cp.request.Run.main(Run.java:157)
+-MGR failed test. ---------------------------------------------------+
+-FULL test completed successfully. ----------------------------------+
Is ERROR: failure of 4 of the 5 tests.
Is end RT program. =====================================================
Our facility consists of 8 knots:
ADELVMTR01 (node CM)
ADELVMTR02 (node CM)
ADELVMTR03 (node CM)
ADELVMTR04 (node CM)
ADELVMTR05 (WEB/SHAPE node)
ADELVMTR06 (WEB/SHAPE node)
ADELVMTR07 (WEB/SHAPE node)
ADELVMTR08 (WEB/SHAPE node)
All 8 nodes use the same file system mounts: rst4001 and rst4025 and we have a F5 load balancer with SSL acceleration. When I saw the mistakes in the FS Diagnostic Test above, I noticed that every time he will use FNDWRR.exe, it uses:
-Using URL: http://adelvmtr01.xyz.gov:23799/OA_CGI/FNDWRR.exe?temp_ID=3980490565
adelvmtr01 is a CM node so I thought this is probably why the test is a failure and I need to use a WEB/FORM as ADELVMTR05 node, so that the url, with what it tests can use http://adelvmtr05.xyz.gov:23799/OA_CGI/FNDWRR.exe?temp_id=3980490565
and do not give a connection refused.
The server node that I am inputing in the test is the node to which it asks to the database which is ADELVMTR01. I decided to rerun the test and feed ADELVMTR05, but the test still uses adelvmtr01 and fails in the same why.
I also see in the test when it generates this URL, it is said:
-Call to FND_WEBFILE. GET_URL
-Using URL: http://adelvmtr01.xyz.gov:23799/OA_CGI/FNDWRR.exe?temp_ID=3980490565
The question is, is anyone know how I can get this test using one of my knots/WEBFORM to test HTTP FNDWRR.exe so that eventually it will work correctly?
We have 3 other instances R12 on these same servers that appear to be in the same place and work properly. Ultimately, my goal is to set the "Application Server cannot open file for read ' error in the browser, but I feel that if I can get this test runs correctly, perhaps it will shed light on what is our problem.
Thanks a lot for taking the time to look at it. I appreciate any help you may be able to offer.
Sincerely,
Chris
Hi Hussein.
I am pleased to announce that I have found the problem. It turns out that in my tnsnames.ora, was - this entry:
FNDFS_APPLTOP_adelvmtr01 =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = tcp) (HOST = ADELVMMR01.xyz.gov)(PORT=23797))
(ADDRESS = (PROTOCOL = tcp) (HOST = ADELVMMR02.xyz.gov)(PORT=23797))
(ADDRESS = (PROTOCOL = tcp (PORT = 23797))(HOST=ADELVMTR01.xyz.gov))
(ADDRESS = (PROTOCOL = tcp (PORT = 23797))(HOST=ADELVMTR02.xyz.gov))
(ADDRESS = (PROTOCOL = tcp (PORT = 23797))(HOST=ADELVMTR03.xyz.gov))
(ADDRESS = (PROTOCOL = tcp (PORT = 23797))(HOST=ADELVMTR04.xyz.gov))
(ADDRESS = (PROTOCOL = tcp (PORT = 23797))(HOST=ADELVMTR05.xyz.gov))
(ADDRESS = (PROTOCOL = tcp (PORT = 23797))(HOST=ADELVMTR06.xyz.gov))
(ADDRESS = (PROTOCOL = tcp (PORT = 23797))(HOST=ADELVMTR07.xyz.gov))
(ADDRESS = (PROTOCOL = tcp (PORT = 23797))(HOST=ADELVMTR08.xyz.gov))
)
(CONNECT_DATA =
(SID = FNDFS)
)
)
These first two servers are external DMZ server, so it seems that every time that FNDWRR.exe was using this FNDFS entry, he was trying to connect to the DMZ server and have refused. As the external DMZ iSupplier servers use the same database as these internal nodes, these have been sucked into the last time, I ran autoconfig. I removed the first two lines and the files began opening.
Thank you very much for your help!
Chris
Tags: Oracle Applications
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Modem failed the diagnostic test
I ran a Windows diagnostic test and it came with this test failure modem Agere Systems PC1Soft MC921-2w what it takes please
Hello
· What is the brand and model of the modem?
· What were the changes made on the computer prior to the question?
I suggest you contact your ISP or Modem manufacture to improve assistance on the issue. In the meantime, you can follow these steps and check if that helps.
(a) reset your modem. See the documentation for more information on how to reset the modem.
(b) If you have an external modem, make sure that you use the right cable series. For more information on the requirements for a proper wiring, refer to the section 'Wiring required Configuration' in aid of Dial - Up Networking.
(c) If you have an external modem, make sure that the serial cable is properly connected.
(d) If you use an adapter to connect your external modem to your serial port, make sure that the pin adapter is wired properly for modem communication. For example, a 9-to-25 pin for a mouse adapter malfunctions with a series of RAS configuration.
(e) test the serial port or multiport card and replace the adapter if necessary.
(f) ensure that the modem communication protocol options are configured correctly. See the documentation for more information about the different transfer protocol options that are available for your modem.
(g) contact the modem manufacturer to see if the initialization and configuration information are available for your modem. Also, check the Windows hardware compatibility list most recent (HCL) to make sure that your modem is supported.
(h) use the Device Manager to remove the modem. You can do this in safe mode or in normal mode. Restart the computer in normal mode. Windows XP will detect the modem and reinstall the proper drivers.
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HP TouchSmart 300-1020: buttons HP Support Assistant diagnostic Test does not
I have HP Support Assistant version 7.7.34.34, which - I think - is the right version for my TouchSmart from HP with Windows 7 64-bit 300-1020.
When I try to run a diagnostic test (optical drive, USB key, sound card test, test test the printer, hard drive, keyboard, map chart, microphone, mouse), the button snaps (with mouse) for diagnosis, tests do not work.
Basically... I click on the button for the desired... diagnostic test and nothing happens!
Troubleshooting apparently buttons function very well... click on one and a convenience store starts.
What can I do to "solve" the problem of Diagnostics button? Thank you!
You are welcome.
Since your computer is 6 years old, I suggest that perform you a System Recovery. I do this at least once a year because I like a computer that works like new without any problems.
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Hardware error code Diagnostic Test
During a hardware diagnostic test the short self-test gave me an error code of HD521-2W. What does that mean and how do I fix?
Here are the specifications and configurable options for your desktop HP Pavilion Elite HPE - 310 t CTO. Since it is a configuration in the application system, you will need to determine what size and type of hard drive is in your computer based on the invoice of your order. Please consult this HP document entitled "adding or replacing a hard drive" for instructions on replacing your hard drive.
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Diagnostic test returns with this error: 1000-0146.
Original title: 1000-0146
ran diagnostic test and error code from 1000-0146 everything works ok
Why do you think that will help a clean boot?
It is a pre-boot diagnostic assessment Dell computer error code you can read here:
I think it means that the hard drive may be failing. How will a start clean and check correct this?
It seems that these companies will show anything to get a link to an article here somehow - even if it makes no sense.
If forums MS Answers would invite some information about the system, when a new question is asked, maybe... just maybe we would not have these answers.
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Diagnostic test error: drive hard hitachi failed the diagnostics tests
My computer is a HP Pavilion 6500 series; Windows 7 64-bit. under 18 months. Receipt of the following error messages to a HP diagnostic test: drive hard Hitachi failed the diagnostics tests: test to look at random; funnel seek test; surface scan test. Please notify. I need to replace the hard drive?
Hi Pete,.
You are welcome.
It is difficult to say exactly why the HARD drive started to fail and there's always a random item concerned - I've known a few hard drives fail after a few weeks, while others can be quite happily far longer than expected.
Best regards
DP - K
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Please help my friend
When my computer is to do the diagnostic test, what happens with \windows\system,32\winload,exe lack what should I do now, it's for a friends computerPlease see: Missing file \Windows\system32\winload.exe
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Hi, just did a diagnostic test on my Z2... everything works perfectly, but failed the test of speaker.
Tried several times but still the same...
Any ideas how to rectify, not a big problem for me, but just like having all work 100%
Thank you very much
St did a reset of "turn on the button/volume"... tested fast again & his works very well!
Strange but happy his new on ok... Thanks for your help
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I did the diagnostic test. He says your system wil restart. But there aren't any? It was on a compaq sr1403wm ptesario?
Durward W ColeHello
Make sure that you do not have a CD in the optical drive.
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E9270t, i7 CPU, HP hardware diagnostic test indicates that a single CPU core running
Case running the diagnostic test of the HP hardware (PC Doctor) a CPU error message is 'MISCONFIGURED. There are four cores in the processor and only 1 is enabled. »
Suggestion is to reconfigure in BIOS or contact HP support. There is no option that I don't see in the BIOS and support HP is baffled by the question. Any Suggestions?
Use HP Support Assistant to check your hardware configuration. What version of PC Doctor are you running?
Start the Task Manager and click the resource button and go in the CPU TAB. Processor how much exercise? To slow down loads or light only 1 processor may introduce active. Allow a fire to run a task intensive cpu run awhile and then reverse back to the Task Manager. Now, what do you see? If you then see a busy processor so here's another idea.
In the window RUN, enter: MSCONFIG
Go to the tab startup and then advanced options. The number of processor box should be grayed out (not checked).
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