G20: Connectivity physician does not

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• Bank accounts is not available. connection icons does not

  Bank accounts is not available. connection icons does not

  Hello

  Thanks for the above information.

  1 have you tried the methods mentioned in the post above?

  I suggest you try the steps from the link below.

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  I have a laptop which, so far, is always connected wireless when it is in use. I want to take a vacation, and notice a signal arrives that the battery is not connected and therefore does not load.  This has happened recently, although the battery never showed a 100% charge. can someone tell me how to connect the battery please.

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  Early in the morning of 10/07/2016 shows 11% battery not charge.
  
  I plugged last night during the 9 p.m. Mountain time.
  
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  Name of the operating system Microsoft Windows 10 home
  Version 10.0.14393 Build 14393
  Another Description of the OS is not available
  Manufacturer of operating system Microsoft Corporation
  System name XXXXXXXXXXXXXX
  System manufacturer Hewlett-Packard
  HP ENVY 17 Notebook PC model system
  System Type x 64-based PC
  System SKU xxxxxxxxxx
  Processor Intel Core i7-4510U CPU @ 2.00 GHz, 2601 Mhz, 2 Lossnay, 4 logical processors
  BIOS Version/Date Insyde F.42, 18/03/2015
  SMBIOS Version 2.8
  Embedded Controller Version 77,53
  UEFI BIOS mode
  Baseboard manufacturer Hewlett-Packard
  Model baseboard is not available
  Name of plinth base
  Role Mobile platform
  Start secure State
  PCR7 Configuration binding is not Possible
  Windows C:\WINDOWS directory
  System directory C:\WINDOWS\system32
  Boot Device \Device\HarddiskVolume2
  The local United States
  Hardware Abstraction Layer Version = "10.0.14393.206".
  User name xxxxxxxxxxxxxx
  Time Zone MST
  Physical memory (RAM) installed 12.0 GB
  11.9 GB total physical memory
  7.90 GB available physical memory
  13.7 GB total virtual memory
  9.38 GB available virtual memory
  1.81 GB page file space
  Paging file C:\pagefile.sys
  Hyper-V - VM monitor Mode Extensions Yes
  Hyper-V - second level address translation Extensions Yes
  Hyper-V - virtualization enabled in Firmware No.
  Hyper-V - data execution Protection Yes

  Hi @gdcgray,

  Welcome to the HP forums! It's a great way to engage, ask questions and find resolutions by working with specialists from the community of HP. I understand that you have a battery problem with an error "plugged in, not load ' and the battery does not fresh at all. It'll be a pleasure to help you with this.

  A remarkable work has been done by you by performing a basic troubleshooting before you post your question in the forums of HP. It's always a great pleasure to work with tech-savvy and technically customers sounds like you. Kudos to you for this. I am amazed at your technical skills and levels of technical knowledge.

  It certainly looks like the battery needs to be replaced. However, let's first establish that it is the battery and not the connector of battery on the motherboard that is defective controller.

  Please follow these steps.

  Please try a hard reset first. Steps to follow:

  • Turn off the computer and unplug the charger. Then remove the battery only if it is removable.
  • Press and hold the power button on the unit for 15 seconds to carry out the static electrical charges inside the machine.
  • Replace the battery and reconnect the charger
  • Please try to calibrate the battery.
  • Please update the bios from this link http://hp.com/drivers
  • Run the battery from this link: http://support.hp.com/in-en/document/c03467259

  Please run all the tests of components and if the battery is not please take note of the failure code.

  I hope this helps. Please let me know how it goes. I really hope that the problem is solved without hassle and the computer works great. Thank you for being a part of the community of HP. Please let me know if this can help, and if this is the case, please mark this message as a "'Solution Accepted". " Kudos would be also greatly appreciated for my efforts help. You can simply click on the ""Thumbs Up "button. "

  Thank you and have a blessed week ahead!

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  Hi all

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  The details are
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  ModVer: 5.0.0.3 Offset: 000034df

  Thank you very much for your support

  I found this:
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  Lisa
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  Visit our Microsoft answers feedback Forum and let us know what you think.

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