G62 Touchpad lock stuck
When I use the touchpad on the laptop lock feature (the little orange button at the top left of the touchpad) I can't unlock. It's something that only started happening recently, not that I use it all that often, but I know at the end of may, it worked. Don't know if it was an update I did or what, but I need this feature.
OK, after spending the last hour on the phone with tech support. Here's what we were doing this corrects the problem.
1) updated the driver from HP. (I had already done that, but we did it again).
2) updated the BIOS F.07 to e.17 using the download on the HP website.
After that, a message box pops up saying that the keyboard and pointing devices errors had been restated. After a reboot, everything worked as usual again.
Tags: Notebooks
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