G62-347NR locked
My new notebook locked up once I downloaded the HP Wizard updates recommended. Message says that I should stop to complete the update process. My screen says stop, but is now locked and will not cut off. It is frozen and I can't get anywhere. What is the best way to do so, unplug and remove the battery? Some controls don't work so I do not see otherwise.
Never mind. I removed and reinstalled battery and updated THE system BIOS and I was able to restart. Do not know why he was locked up but ok now.
Hello
redeye20 wrote:
My new notebook locked up once I downloaded the HP Wizard updates recommended. Message says that I should stop to complete the update process. My screen says stop, but is now locked and will not cut off. It is frozen and I can't get anywhere. What is the best way to do so, unplug and remove the battery? Some controls don't work so I do not see otherwise.
Press and hold the power button. It will take about four seconds (this is the method of the panic button)
Make a windows system restore to a previous restore point later if you can
Best regards
ERICO
Tags: Notebooks
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