G71 340US system recovery fails

One of my friends brought a G71-340US to me which was purchased at a pawn shop.  There was no password for a reload information was in order.  Software recovery was purchased which was a two disc picture refill set and a third CD containing the drivers and utilities.  Recharging began and I chose the path of destructive factory picture.  Recharge seemed to continue as expected using the first CD of the game.  When you are prompted to insert the second CD, the laptop has never recognized the insertion of the second CD.  The button 'Next' of radio would never go bold or respond to mouse clicks.  I just turned off and restarted.  The HARD disk starts but came in what appeared to be a bunch of batch and then reboot again.  This loop has days.  I started above zero. I tried to insert the incorrect CD, utilities and drivers one, when #2 CD was requested.  The process has been able to tell me that I inserted the wrong disk.  I then put in the right disc and it is same thing.

I'm sure that the HARD drive is OK.  I could get on my XP box and do tests, everything looked good.  I saw two partitions and erased.  So not destructive and destructive tests passed with flying colors.  Put the HARD drive backin the laptop and tried to load a copy retail of Windows 8 and all went well except that I don't want to give this license.  Tried the result once again even refill HP media.  All I can assume is that number 2 CD is bad.  What do you think?

It sounds as if the second cd/dvd is defective. I would like to ask for a replacement.

`````````````````````````````````````````````````````````

If you can read the Microsoft Windows 7 of 25-character license key attached to the bottom of your laptop, you can download a Windows 7 ISO file to burn to a DVD, the version must match that on the sticker COST Microsoft.

Tags: Notebooks

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