Gambling problem online for loading Xbox please help

So I used my Xbox 360 box like usual me and my brother got a gift card of $100 so we put on his account. We bought a lot of ONLINE GAMES with money but on the Xbox, the drawer was broken, so we got a new. When we got this new that I registered on my account and it says error not start game and Xbox shop had a red X on it. PS my brother and I share this xbox.

I suggest you ask either in the Xbox Forums: http://forums.xbox.com/default.aspx or Xbox support: https://support.xbox.com/en-US/

Tags: Windows

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