Get a BSOD on shutdown fairly regularly - need help troubleshooting - even a cardboard open :(
Hello!
I hope that I might be able to get troubleshooting tips the BSOD I seem to now on a regular basis. I guess it's maybe a USB driver problem, but I don't know how to understand this. Here are the details I received after the most recent BSOD reboot:
Signature of the problem:
Problem event name: BlueScreen
OS version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
More information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004F0F3C0
BCP3: FFFFF800035183D8
BCP4: FFFFFA8005322850
OS version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files helping to describe the problem:
C:\Windows\Minidump\093015-5881-01.dmp
C:\Users\Alan\AppData\Local\Temp\WER-8923-0.SysData.XML
Read our privacy statement online:
http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409
If the online privacy statement is not available, please read our offline privacy statement:
C:\Windows\system32\en-US\erofflps.txt
I am pleased to provide you with any information that might help identify the culprit and any support are really appreciated...
Run these two tests to check your memory and find which driver is causing the problem. Launch auditor. You don't need to run memtest again unless the auditor is not the cause, or you want to.
2-Memtest. (You can learn more about running memtest here)
Tags: Windows
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Microsoft (R) Windows debug 6.12.0002.633 AMD64 Version
Copyright (c) Microsoft Corporation. All rights reserved.Loading dump file [C:\Windows\Minidump\Readable dump files\050213-9968 - 01.dmp]
The mini kernel dump file: only registers and the trace of the stack are availableSymbol search path is: SRV * C:\Symbols* http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) free x 64
Product: WinNt, suite: TerminalServer SingleUserTS
By: 7601.18113.amd64fre.win7sp1_gdr.130318 - 1533
Computer name:
Kernel base = 0xfffff800'0304 has 000 PsLoadedModuleList = 0xfffff800'0328 670 d
The debugging session: 10:58:22.742 Thu May 2, 2013 (UTC - 05:00)
System Uptime: 0 days 8:36:06.585
Loading the kernel symbols
...............................................................
................................................................
.............................................
Loading user symbols
Loading unloaded module list
..........
*******************************************************************************
* *
* Bugcheck analysis *.
* *
*******************************************************************************Use! analyze - v to obtain detailed debugging information.
9F error checking, {3, fffffa800d6a3890, fffff80004a243d8, fffffa80128f9010}
Probably caused by: ACPI.sys
Follow-up: MachineOwner
---------0: kd >! analyze - v
*******************************************************************************
* *
* Bugcheck analysis *.
* *
*******************************************************************************DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, a device object has been blocking an Irp for too long
Arg2: fffffa800d6a3890, physical device from the stack object
Arg3: fffff80004a243d8, functional device object of the stack
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------------------OVERLAPPED_MODULE: Address regions for 'hiber_iaStor' and 'hiber_iaStor' overlap
DRVPOWERSTATE_SUBCODE: 3
IRP_ADDRESS: fffffa80128f9010
DEVICE_OBJECT: fffffa800d60e330
DRIVER_OBJECT: fffffa800d617060
Nom_image: ACPI.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4ce79294
MODULE_NAME: ACPI
FAULTING_MODULE: fffff88001135000 ACPI
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0X9F
Nom_processus: System
CURRENT_IRQL: 2
STACK_TEXT:
fffff800 '04-24388 fffff800' 0312f8c2: 00000000' 0000009f 00000000 00000003' fffffa80 '0d6a3890 fffff800' 04a243d8: nt! KeBugCheckEx
fffff800 '04-24390 fffff800' 030ca84c: fffff800 '04a244c0 fffff800' 04a244c0 00000000'00000000 00000000'00000001: nt! : FNODOBFM: 'string' + 0x33af0
fffff800 '04-24430 fffff800' 030ca6e6: fffffa80 '12ce4b88 fffffa80' 12ce4b88 00000000'00000000 00000000'00000000: nt! KiProcessTimerDpcTable + 0x6c
fffff800 '04a244a0 fffff800' 030ca5ce: 00000048' 1985ebba fffff800 '04a24b18 00000000' 001e4a00 fffff800'0323 d 288: nt! KiProcessExpiredTimerList + 0xc6
fffff800 '04a24af0 fffff800' 030ca3b7: 00000018' b71301c2 00000018' 001e4a00 00000018' b713011c 00000000' 00000000: nt! KiTimerExpiration + 0x1be
fffff800 '04a24b90 fffff800' 030b790a: fffff800 '0323ae80 fffff800' 03248cc0 00000000'00000002 fffff800' 00000000: nt! KiRetireDpcList + 0 x 277
fffff800'04a24c40 00000000' 00000000: fffff800'04 has 25000 fffff800 '04a1f000 fffff800' 04a24c00 00000000' 00000000: nt! KiIdleLoop + 0x5aSTACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0x9F_3_IMAGE_ACPI.sys
BUCKET_ID: X64_0x9F_3_IMAGE_ACPI.sys
Follow-up: MachineOwner
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Hello
I suggest you to refer to this article to check if this help.
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REO
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