Hard drive crashed within 6 months of purchase

My portable HDD crashed within 6 months of purchase of the notebook (Pavalion g6 - C9L68PA #ACJ).

HP it replaced without OS...

Is it just on the side of HP to provide a disk without OS (originally, windows 8 has been installed)?

If we say customer should have the recovery disk, the amount of the fine, but in this case failure was not the operating system

It was completely Hard ware issue and I think that HP must provide the complete solution of the problem.

HP must also provide a CD/DVD of windows while selling your notebook if HP is so sure of bad quality of the material...

I was fighting with the same problem with my g6 2202tx

My HARD drive has been replaced, but 8 victory was gone.

So, I called the call - center and asked the DVD... it took 5 days arrive, through credit card, for the DVD

₹ 500.

Tags: Notebooks

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