hardware device HSDPA 3.5 USB Modem

Conectei o device, mas nao esta running. Problema: Data Interface driver missing. Baxei manualmente e descompactei o driver apropriato (ZD drivers.sys), mas nao good: driver o nao esta sendo e wont went missing. If you can me help? Obrigado

Please select your language from the drop-down menu above to post your question in the language of your choice. The forum in which you've posted is for English only. If you can't find your language above, support for additional international sites options are by following the link below:

http://support.Microsoft.com/common/international.aspx

Please, select su idioma in her lista desplegable anterior to send you in el idioma of choice su pregunta. El foro Québec ha published're para frances only. If usted no encuentra el idioma no desee por encima of las options para support otros destinos international themselves can find following el siguiente enlace: (sp)

Please get your language in the drop-down list above pour post your question in the language of your choice. The forum you posted is in English only. If you can't find the language of your choice above, options of fees to pay to other international destinations can be found by following the link below: (en)

If get di rates the lingua dal menu a discesa by send her tua domanda nella vostra scelta di lingua. Forum it cui hai posted by e by solo inglese. SE non riesci a find wishes of the lingua, he supporto delle options by Esil international further if can find following he link that sotto: (IT)

Por favor, selecione o idioma na lista suspensa acima para enviar sua question no language of his choice. O forum go e voce para Inglés only. SE você não o idioma desejado acima, suporte para may find other localidades Affairs pode ser encontrada through link below: (Portuguese)

Tags: Windows

Similar Questions

  • C6-01 usb modem hardware device

    No puedo usar mi nokia c6 - 01 connect mi ordenador para an internet. Me da 'nokia c6-01 USB Modem driver error' no-brainer intala me ese driver. El operating system are Windows 7.

    He probado in other hence y TR me works as puedo hacer?
    Gracias
    Please select your language from the drop-down menu at the bottom of the page to post your question in the language of your choice. The forum in which you've posted is for English only. If you can't find the support options of language for additional international locations can be found by following the link below:

    Please, select su idioma in her lista desplegable anterior to send you in el idioma of choice su pregunta. El foro Québec ha published're para frances only. If usted no encuentra el idioma no desee por encima of las options para support otros destinos international themselves can find following el siguiente enlace:


    Please, select o idioma da lista despregable na parte inferior da paxina para enviar a sua pregunta na lingua da sua choice. O foro than broadcasting e ingles so. SE non atopa o idioma desexado anterior, soporte para opcions other localidades Affairs pode ser atopada through ligazon seguinte:

    http://support.Microsoft.com/common/international.aspx

  • Y410 Ubuntu 10.4 and Huwaei E153 hsdpa usb modem

    Hello

    IM using lenovo y410 with ubuntu 10.04. I bought the new Huwaei E153 hsdpa usb modem. But it shows as usb storage device. I can't install to use it as modem hsdpa. Please ask me... How to install this modem.

    Thank you

    http://UbuntuForums.org/showthread.php?t=715810

    http://UbuntuForums.org/search.php?SearchId=77668988

  • computer fails to install the hardware device connected to USB

    computer recognizes the new device but said device is configured incorrectly (code i1) It does not install the driver for the device. The USB port works OK with a mouse and a printer. It will not install the items include a wireless, software modem mobile camera and flash drives. All these work OK on another computer. It seems that for some reason any driver is not installed when connected to the defective computer. The driver file to be installed is c:\windows\system32\drivers\usbstor.sys

    Hi dorothy.k,

    1. did you of recent changes on the computer?

    2. What is the exact error message that you receive when connect you these devices to the computer?

    3 - is the first time that you connect these devices to the computer?

    4. the other computer have also Windows XP installed?

    Method 1

    See the link below and run the fixit tool available, check if it helps.

    Hardware devices do not work or are not detected in Windows

    http://support.Microsoft.com/mats/hardware_device_problems/

    Method 2

    Check the status of the device to the computer by using the Device Manager and later, see the Microsoft article below and according to the error code try the steps mentioned in the article.

    Explanation of error codes generated by Device Manager in Windows XP Professional

    http://support.Microsoft.com/kb/310123

  • Satellite U500 - problem with Windows 7 and HSDPA USB modem

    Hello
    My wife recently purchased a Toshiba Satellite U500, that came pre-installed with Windows 7 64-bit.

    A few days later, I bought a modem high-speed HSDPA USB by Alcatel. The problem started immediately that we plugged the modem, that drivers would not install.
    Then I went to the Web of Alcatel site and found the drivers for windows 7 for her. But then we hit another road block since now the drivers are installed and it does not detect the modem, but whenever we try to connect to the internet, screen flickers at the connection for a moment and then disconnects again.

    I found cela a lil strange so I tried to connect using my own pc which has a 32-bit Windows 7 and it works fine there.
    It is the same for a machine that still had Windows XP. Makes me think its something to do with 64-bit Windows 7 itself. Could someone help please?

    Thank you and best regards.

    I don't think that someone here can help you with this problem. You will be very happy if someone on this forum has exactly the same model of laptop including same USB modem.

    In my opinion, you have two options: either you can clarify this point with the support of Alcatel (they have enough experience with own products) or with people from the nearest Toshiba service provider service.

    Have you tried to test the features with the Win7 32-bit version?

  • Satellite L505-112 - 31 error code in device USB modem Manager

    I have a USB stick modem: Huawei e172. I downloaded the latest drivers for Windows 7 64 bit. I have a Nokia n95 with firmaware update to version 30 and the latest drivers...

    Is causing me this problem in Windows 7:
    This device does not work properly because Windows cannot load the drivers required for this device. (Code 31)

    To start I have the problem with the huawei e172. After the update of the Nokia n95, I have the same problem with this phone.

    Excuse me for my English but I'm from the Italy.
    Technical support Microsoft tell me that the problem is on the Toshiba Windows 7. In fact, if I try the modem usb stick on another pc with Windows 7 64 bit it works fine.

    Hello

    It's really hard to say what causes this problem on your laptop. Do you use the same drivers on the other PC?

    Are you running the factory settings or you have installed your own version?

    In your case, I'll try to update the chipset drivers on and BIOS. The two you can find on the Toshiba site.

    Alternative you should contact the manufacture of your USB modem. Maybe they can tell you more

  • Error modem usb device trying to stall usb fax modem fax modem usb sytem. system could not find driver any idea on how to down load the driver I

    Usb modem error device tries to install usb fax modem usb fax modem cannot find system the pilot any idea on how to load the driver?

    Hello

    What brand / model of the fax machine?  What is a printer/Fax?

    Download the software complete features driver from the manufacturer's website.  It contains the fax driver.

    What version of Windows are you using?

  • USB keyboard & mouse error "Windows cannot start this hardware device - code 19.

    Original title - USB keyboard & mice problem

    Hello

    I'm under 64-bit Windows 8.

    Problem: Keyboard Logitech wireless & mouse (S520) does not work.

    1 week ago that I tried my HARD drive on different USB ports on my PC. I disconnected the keyboard and mouse wireless receiver and reconnected. Since then he has stopped working.

    In Device Manager, it has a typical yellow marks against HID keyboard and mouse. I tried to uninstall and reinstall, off and on, makes no difference.

    When I go into the properties by right-clicking, the status is 'Windows cannot start this hardware device Code 19'.

    I tried Googling this error but I found that the solution is only for CD/DVD problems.

    I uninstalled USB Root Hub that is not made any change in the problem.

    Have restarted severl times and power disconnected from the PC and thus reloaded.

    I am currently my PC from iPad using the app Splashtop.

    I really hope that someone can help me.

    I've restored my windows from 16 April that solved the problem. However, I learned a lot about the registry keys and all.

    Thank you for taking the time from your busy schadule and answer my stupid questions.

    Thank you.

  • USB 3 doesn't work does not Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

    ASUS sabertooth z77 motherboard, bios updated. USB 2 USB 3 does not work. Have uninstalled root hubs that show problems and restarted the computer, do not solve the problem, still getting the "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) "message under properties. Specific location of the hub of the problem: ASMedia USB 3.0 eXtensible Host Controller - 0096 (Microsoft).

    Please notify. If it is a regedit fix, please help with details. Thank you!

    When I rebuilt my system, I went step by step in reinstalling the software.  I understand that better, my usb problems related to Asus motherboard utilities.  These are not entirely compatible Windows 8 and introduce problematic drivers.  Finished to start my Acronis True Image boot USB and backup of backup image of this morning.  Problem solved.

    Staying away the Asus utilities for now... btw, Asus technical support on my problems was totally useless, even if the code 19 errors point to hardware problems, which are covered by the guarantee.

    If you use the Asus utilities, you may be able to rebuilt without them...

  • Vista does not recognize my dvd ram drive, or a drive__Windows hard usb cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

    Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

    Error message when you open Device Manager and clicking on the dvd player. Drive does not appear in the window 'computer '. Max_devices downloaded, but it couldn't fix the problem.

    Hello

    19 code means there is a driver conflict such as two devices attempt to use the same resources.

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps and happy holidays!

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Locked up/hang up when you use a USB modem.

    Hi all, these days I have a problem with my laptop.

    When I connect a USB modem to my laptop and surfing the internet for a while, suddenly my laptopcomputer became unusable. I tried to shut it down via power button, but instead of 'sleep', he still appeared on the screen of my last and cannot be used at all. Then, as the second best, I removed the battery charger and the power then restart.

    I tried some actions: pass my firewall to Windows Firewall, using my modem with charger unplugged, scanned my laptop for malware (my laptop has been infected before, but now is healed), register of defragting and so on, but none succeeded.

    For information, here are the products that I use:
    1 Dell Inspiron with Core 2 Duo, 2 GB of RAM and nVidia GeForce 9300 M GS 512 MB
    2 HSDPA USB mOdem Huawei E226
    3 PC Tools Firewall more
    4 Auslogics and Registry Clean Expert (register defragtors)
    5. IT IS IE 8
    6. AVG 8.5 and Ad Aware (the latter not having active Ad-Watch)

    If anyone knows how to do this topic so I'm glad to hear it.
    Thank you.

    EDIT: this situation persists once a day I use my modem daily.

    Hello

    Follow these steps to remove corruption and missing/damaged file system repair or replacement.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------

    Then lets refresh the USB stack

    Control Panel - device - Modems Double click top - tab of the driver manager - click on update drivers (this will
    likely to do anything that MS is far behind the certification of drivers) - then right click on uninstall

    Continue:

    Control Panel - right CLICK on EVERYTHING - Serial USB controllers - Device Manager and UNINSTALL
    all except the category itself - REBOOT - it refreshes the drive and battery USB

    This KB shows XP how to and the method of Vista is identical
    http://support.Microsoft.com/kb/310575

    ----------------------------------------------

    If necessary try these two:

    Tips for solving problems of USB devices - and a Mr Fixit
    http://windowshelp.Microsoft.com/Windows/en-us/help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx#EGB

    Hardware devices not detected or not working - Mr. Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

  • Satellite Pro M70: removal of the USB device causes other peripheral USB does not work

    Withdrawal/use of a USB for a USB device causes devices on USB port to get affected.

    Satellite Pro M70-199 (2 GB RAM)
    Windows XP Pro (SP2) with all updates of Windows installed until end of October 2006.
    This laptop has 3 USB ports.
    An Eicon Diva ISDN USB modem is connected to a USB port.

    When certain devices connected to a different USB port are deleted (even if removed safely with "eject" or "remove device safely", it causes the ISDN modem to file either a double channel (64 k + 64 k) ISDN, or for the ISDM modem to disconnect completely.)

    Cause this include any memory stick USB, MP3 player (ipod and creative zen) and so on.

    Do other devices, such as USB external hard drives & sometimes external DVD USB drives, and sonetimes do not produce this problem.

    Is this a known issue?
    If it is a hardware interrupt problem, how to solve it?
    This problem is related to the modem and the laptop?

    As a note, in addition, intermittent (random) times (cannot reproduce all the time, but it happens once or twice a day) when a USB device is accessible it causes the modem USB ISDN to drop a single channel, even if the lights on the modem still show it as it is connected. In this case and the case above, the only way to get the modem ISDN USB running again is physically disconnect and reconnect.

    The reason why it is a crucial issue is that:
    (1) the modem speed is halved or disconnected
    (2) the ISP continues to full rate for a double load connection even if a channel has been dropped.

    Any help will be greatly appreciated.

    Here is some information on USB devices, followed by some information about IRQ settings.

    Driver date 01/07/2001
    Version of the driver 5.1.2600.2180
    Driver provider Microsoft
    File INF usbport.inf

    Description of the driver Intel (r) 82801FB/FBM USB Universal Host Controller - 2658
    Location Information PCI bus 0, device 29, function 0
    PCI Device Intel 82801FBM ICH6-M - USB Universal Host Controller [B-1]
    Device resources
    IRQ 23
    Port 1800-181F

    Description of the driver Intel (r) 82801FB/FBM USB Universal Host Controller - 2659
    Hardware ID PCI VEN_8086 & DEV_2659 & SUBSYS_FF001179 & REV_03
    Location Information PCI bus 0, device 29, function 1
    PCI Device Intel 82801FBM ICH6-M - USB Universal Host Controller [B-1]
    Device resources
    IRQ 19
    1820-183F port

    Description of the driver Intel (r) 82801FB/FBM USB Universal Host Controller - 265 a
    Hardware ID PCI VEN_8086 & DEV_265A & SUBSYS_FF001179 & REV_03
    Location Information PCI bus 0, device 29, function 2
    PCI Device Intel 82801FBM ICH6-M - USB Universal Host Controller [B-1]
    Device resources
    IRQ 18
    Port 1840-185F

    Description of the driver Intel (r) 82801FB/FBM USB Universal Host Controller - 265 b
    Hardware ID PCI VEN_8086 & DEV_265B & SUBSYS_FF001179 & REV_03
    Location Information PCI bus 0, device 29, function 3
    PCI Device Intel 82801FBM ICH6-M - USB Universal Host Controller [B-1]
    Device resources
    IRQ 16
    Port 187F-1860

    Description of the driver Intel (r) 82801FB/FBM USB2 Enhanced Host Controller - 265C
    Date of the driver 06/01/2002
    Driver Version 5.1.2600.0
    Driver provider Microsoft
    File INF usbport.inf
    Hardware ID PCI VEN_8086 & DEV_265C & SUBSYS_FF001179 & REV_03
    Location Information PCI bus 0, device 7 function 29
    PCI Device Intel 82801FBM ICH6-M - Enhanced USB2 Controller [B-1]
    Device resources
    IRQ 23
    Memory B0000000-B00003FF

    Description of the device resource sharing
    DMA 04 exclusive Direct memory access controller
    IRQ 00 exclusive system clock
    IRQ 01 exclusive Standard 101/102 key or Microsoft Natural PS/2 keyboard
    IRQ 08 exclusive system CMOS/real time clock
    IRQ 09 shared system compatible ACPI Microsoft
    IRQ 11 shared Intel (r) 82801FB/FBM SMBus Controller - 266 a
    IRQ 12 exclusive pointing Alps-device
    IRQ 13 exclusive Numeric data processor
    IRQ 14 exclusive Primary IDE Channel
    IRQ 16 shared generic CardBus controller
    IRQ 16 shared Intel (r) 82801FB/FBM USB Universal Host Controller - 265 b

    IRQ 16 shared Intel (r) 82801FB/FBM PCI Express Root Port - 2662
    IRQ 16 shared Mobile Intel (r) 915GM/PM Express PCI Express Root Port - 2591
    IRQ 16 shared ATI MOBILITY RADEON X 700
    IRQ 17 shared Realtek AC97 Audio
    IRQ 17 shared Intel (r) 82801FB/FBM PCI Express Root Port - 2660
    IRQ sharing 17 Texas Instruments PCIxx21 Integrated FlashMedia Controller
    IRQ 18 shared Intel (r) 82801FB/FBM USB Universal Host Controller - 265 a
    IRQ sharing 18 Texas Instruments OHCI Compliant IEEE 1394 Host Controller
    IRQ 19 shared host controller Standard SD compatible SDA
    IRQ 19 shared Intel (r) 82801FB/FBM USB Universal Host Controller - 2659
    IRQ 19 shared Intel 82801FBM Ultra ATA Storage Controllers - 2653
    IRQ 20 shared of TOSHIBA software modems
    IRQ 21 shared Realtek RTL8139/810 x Family Fast Ethernet NIC
    IRQ 22 shared Intel (r) PRO/Wireless 2200BG Network Connection
    IRQ 23 shared Intel (r) 82801FB/FBM USB Universal Host Controller - 2658
    IRQ 23 shared Intel (r) 82801FB/FBM USB2 Enhanced Host Controller - 265C

    Post edited by: sakhri

    Hello

    I have Satellite M70-159 and I didn t notice any strange problems with the USB ports. I use a few of them as printer, webcam, USB, memory stick, optical mouse, and external HARD drive. The devices are recognized correctly and I always remove without option delete without danger.

    Now I have Vista pre-installed and there is no problem so far. If I understand you right USB ports work fine but there is problem with USB modem only. Am I wrong?
    Also try to contact the producer of modem support. Is perhaps the question like this known and if all goes well, they have a logical explanation.

  • Satellite L300 - USB modem now reported as unavailable

    I have a laptop Satellite L300, of Vista / Factory - I use a USB Modem to connect to the internet (this usb modem worked perfectly on the laptop until recently and still works perfectly on my PC - so not defective)

    I now receive messages (all 3 usb ports) that State the: the modem we unavailable

    Other usb devices IE mouse, keydrive etc seem to be fine

    I uninstalled the drivers USB, rebooted, checked for hardware changes and rebooted. But still does not connect to the internet.

    Does anyone have a solution?

    Hi Debzs,

    Can you try to remove the modem drivers, please? After that, restart your computer and install the latest drivers for modem manufacturing.
    Check this box!

    Also if other devices are working properly, theoretically it could be a hardware failure on your modem :(

  • the d-link DWM-156 3g usb modem driver

    Hi, after upgrading to windows 8 Windows 7 my modem d-link dwm-156 usb not detected. How can it be resolved?

    Hi rahman hamed,.

    Thanks for posting in the Microsoft Community Forums.

    We're here to help and guide you in the right direction.

    1. you receive an error message?
    2 have you tried another USB port USB modem?

    Try the steps to solve the problem.

    Method 1:
    Run the troubleshooter of material and check.

    Follow the steps to run the Troubleshooter:
    a. press Windows + C keys on your keyboard to show the charms.
    b. type troubleshooting, and then click solving problems under settings.
    c. now, type Hardware Troubleshooter in the search option.
    d. click convenience hardware store to run the troubleshooter.

    Method 2:
    You can uninstall and re-installation of software

    a. uninstall the USB Modem in control panel software.
    b. Insert the USB Modem and install the software when it prompts.
    c. restart the computer and check with the question.

    Method 3:

    You can update the latest drivers for usb modem for Windows 8 on the manufacturer's Web site and check.
    http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1
    If no driver Windows 8 then, you try to install the driver in compatibility mode.

    (a) right click on the driver configuration file, and then select Properties.

    b) click on the Compatibility tab, check the following box to run this program in compatibility mode for and select Windows 7

    (c) in the drop-down list. then try to install the device driver using run as administrator.

    Response with more information to help you. Let us know if you encounter problems under windows in the future. We will be happy to help you.

  • Satellite A200 - 26 d - error code 19 Device Manager on the USB ports

    I decided to try Windows 7, but the usb ports do not work in Device Manager all the usb root hubs have a yellow triangle and the State of the device says "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) ».

    I tried to uninstall via the Device Manager and restart the computer and download and reinstall the drivers for vista, because I can't seem to find the drivers for Windows 7, but none of this fixed anything. I was wondering if there was something else I could try or if I could get a link for the correct drivers.

    Hey JP317!

    If it didn t work removing the USB ports in Device Manager and restart the laptop, you should try to update the chipset drivers because they are usually a part of it.

    So check the site Web of Intel for an update and you should also find Windows 7 drivers.

    If you have any other questions, please let us know!

Maybe you are looking for