HDX24005010: Touchpad zoom problems

I bought this computer last week and until leveled for Windows 10.  I'm having the problem that whenever I start the computer, the pinch to zoom is turned on.  I've been to the touchpad and unchecked the boxes and saved, but every time I turn on it does again.  Any way to get it to stay out of?  I have a Vario as my old computer and I upgraded which Windows 10 and I'm not having the problem with this computer.  It's really annoying and I would love to turn it off for good.  Any ideas please?

Hello Pennyh13,

Thanks for the quick response!

Try right click on an empty space in the taskbar and select Task Manager.  When the Task Manager, click on the Startup tab.  See the list of programs that are allowed to run during startup, and then see if the Synaptics pointing device is one of the choices.  If so, right-click on the program and select Disable.  Try restarting the laptop and I would like to know if it works.

I hope this helps.

Kind regards!

Tags: Notebooks

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