help and support opens and remains empty
my Windows Help and support opens, but remains empty when I try to use it?
Hello
You will remember to do recent changes on the computer before this problem?
Follow the form of measures the following link: http://support.microsoft.com/kb/929833
Tags: Windows
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If I click on a hyperlink, another window opens but remains empty. There is an address bar, but just said "bookmarks and search history. I try the same link on IE and another window opens, but load the info I need.
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Vista Help and support will be open but remains empty.
Original title: help and support
my windows vista help and support will be open but the window is empty and everything I type in doesn't get the same answer "none found the subject." I tried to restore but can't seem to.
Try the fix mentioned here:
http://msmvps.com/blogs/richardwu/archive/2006/12/06/fix-Windows-Vista-Help-and-support-problem-in-RTM.aspx -
I can't save an edited PDF file. When I try to 'save' or ' Save as ', a window opens but remains empty. / I had to resort to the copy of the PDF file and then it emailing to myself as an attachment. Can someone please. Thank you
Hi irisk33000316,
Try this:
Open Acrobat/Reader
Go in Edition > Preferences > General
Uncheck the options,
Storage see saving files online
Show the online storage at the opening of the files
Click OK and restart the application.
Thank you
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I am running Windows XP that is updated to the latest version (which I think could be Service Pack 3, but not positive.) Mozilla Firefox is version 5.0. I tend to use Google as my search engine, so most of the stuff I download comes through sites found through Google, which is also updated.
At some point in the past (there are maybe a few versions) when I want to download a file from the Internet, the "downloads" window opens and in the window would display the name of the file I got was download or came from download. I think I used to be able to then click on the file name and opens the file (or the Setup file if necessary to launch the new program). I am currently using Firefox 5.0 (screen "On Firefox" said that it is up to date) and when I download a file or document, the "Downloads" window appears on the screen as it has always in the past, but it remains empty, that is, nothing is displayed in the download area. I don't remember to make configuration changes, etc., that may have caused the window to remain a Virgin, but I could be wrong. I know how to find the items I downloaded (My Documents / downloads) and can generally guess what might be the name of the downloaded file, but it was much easier when something (anything) appeared in the downloads window.
I'd like someone to tell me about a simple solution for this. I'm ready to be pretty embarrassed that I did something I should not have.
In the Firefox Options / confidentiality be sure 'Remember download history"is checked. To see all the options on this Panel, "Firefox will be" must be set to "use the custom settings for history".
To find your OS information, on your Windows desktop, right-click on the icon my computer, choose Properties, this little window is info on your operating system.
If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.
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Original title: help and support on windows XP Home Edition / ' helpctr.exe no path of the Panel start.
He is also said to open help and Support, but when I get the file he doesent exsist. I typed the micrsoft directions but it just says: the same thing-Windows cannot find helpctr.exe... then when I try to search in the Middle it says librrary something LONG when I X out the screen goes blank then comes back healthy Windows open a window I have never heard od to type a regrestry or something can someone help me with this question
Found that I had the same problem here: http://support.microsoft.com/kb/555472"To solve the problem, follow these steps:
Go to the Windows registry.
Navigate to the following registry key:
HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/App Paths
-Double-click HELPCTR. EXE.
Right-click (default) in the right pane, and then click on edit.
Type the following command:
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe
Click OK.
Exit the registry editor and restart Windows XP".what I did export this key to work windows XP install and import the reg file for windows failure or you can manually create the key and send it to point to the location of the file if the file is missing then copies the file u do not know if the file differs from the House of Pro but its another option to take if U'r is still stuck.Sort my prob was the corruption in the reg for missing file that the hotfix may not work as such. If U still have the problem (cause the post is old) so good luck -
Windows cannot open help and support because a system service is not ongoing enforcement. to resolve this problem, start the service called help and support
lhthomas,
Welcome to the Microsoft Answers community.
In doing research, I found this article in which people have found a solution:
Help and support-Service not started
I hope this helps.
Lisa
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
Original title:
Everything was fine until yesterday. Juice now, when I plugged the external HD into the USB port it does not appear in the 'my computer' window. It is recognized by the computer as it is present on the list of the "Disk Clean Up" and it also appears when I click on ' Safe Remove Hardware ' on the taskbar. But if she does not appear in the 'my computer' window I can't work with it or don't even know what it I have arquived in it.
Trying to find a solution, I realized that same 'information system' to 'System tools' is also not available. Pops up a window saying that "Windows cannot open help and Support because a system service is not ongoing enforcement. " To resolve this problem, start the service named help and Support '. OK, I tried to open 'Help and Support' ' Start Menu ' and the same window appeared again to "not have a system service that runs". I don't know what her soul precisely and I have not the slightest idea of what I need to do to correct this 'disappearance' of Service 'system '. There is nothing without the appearance of HD in the window of thw work? Everything else works fine and the calculation is virus-free. What should I do?
Hello
You did changes to the computer, before the show?
Solution A:
For the problem with the external drive not appearing is not in Windows Explorer, see the following methods.
Method 1:
Check out the following link.
A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive
http://support.Microsoft.com/kb/925196
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
322756 how to back up and restore the registry in Windows
Method 2:
Connect the external hard drive on another USB port and check.
Solution B:
For the problem with the help and Support, check if the service is enabled.
a. click Start, click run. In the Open box, type services.msc and press ENTER.
b. right-click on the service called Help and Support , and then select Properties.
c. under the general tab, set the type Startup to Automatic and click Start.
d. close the services window and check for the issue.
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I can not open help and support
I can't open Windows Help and support. When I click it it says
"Windows cannot open help and Support.because a system service is not running. To resolve this problem, start the service named 'help and Support '.How to start this service. I use win XP SP 3To start the service, bring up the Services window:
Start-> Run-> "services.msc".
or
Right click on 'My Computer'-> Manage-> Services and Applications-> ServicesDouble-click the line that says 'help and Support '.
Make sure that "Startup Type" is "Automatic" and "Service status" is "started" (if not, click 'Start').HTH,
JW -
How can I open help and support, I get a message telling me that I can't open it, as a system service runs not to solve the problem open help and support!
How can I open help and support, I get a message telling me that I can't open it, as a system service runs not to solve the problem open help and support!
Long time since I used XP but I seem to remember that if you do start - run msconfig [back] in my view, there are Services tab there where you can change the aid stopped service to start.
If you find my answer helpful, please click the button "Vote as helpful"! Thank you! My Blog
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Original title: help and Support.
Open windows help (HTML) and Windows Help and support of the 100... each program file, I open... I disabled the assistance and support of windows, it did not stop... PL, help me...
I once formatted the c drive, but it did not stop... It consumes the pagefile (util) and more problem occure... Please help me!
Hello
Step 1: Search for the issue in the clean boot state.
Step 2: Online virus and malware scanner and check.
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Step 3: Also, look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.
Reference:
Using the event viewer
Understanding of event viewer
Procedure to view and manage event logs in Event Viewer in Windows XP
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Original title: help & support
When you try to use help and Support on the start menu, a small window opens saying "Windows cannot open help and Support." To troubleshoot the problem, see Help and support. "It's double Dutch to me. Can someone help, please?
Hi EdwardBahr,-Remember to make changes to the computer between the calendar when things worked fine and now?Try the steps listed in the following article and check, if it helps in fixing the issue: -
help and support service open habit
help and support does not open
Hello Seth bahu,
Go to start > run and type in: helpctr - regserver
To reinstall the help and Support:
Go to C:\Windows\inf\pchealth.inf. Right click and choose install. You will need to have your Windows XP CD available.
Note: The folder is hidden by default. Go to start > run and type in: control records. Then go into display: display the hidden files and folders and uncheck "Hide extensions for known file types".
I hope this helps.
Thank you
Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think -
Logo help and support on the office just stop working. How do you get it working again<>
Click Start, run and type:
%windir%\pchealth\helpctr\binaries\helpctr.exe
Press {ENTER}
If Help and Support Center does not open, try to reinstall by using the PCHealth.INF method which is explained here.
Ramesh Srinivasan . The Winhelponline Blog
Microsoft MVP, Windows desktop experience -
On my windows vista computer, whenever I turn on my computer and log on, none of my programs work. An error message appears saying that the program has stopped working and windows will try to find a solution to the problem. The problem is that the help and support center opens either. None of my internet programs to be open, and the same error message for all. We have tried to turn off DEP, and that did not help. My computer is connected to the internet (2wire) but is not able to run due to the problems with my computer. I scanned my computer with windows defender, and we found no problem. Help, please
Hi Anna1298,
· Did you do changes on the computer before the show?
Follow the suggestions below for a possible solution:
Method 1:
Step 1: Start in safe mode and check if the problem persists.
Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
Step 2: If the problem does not occur in safe mode, you can put your system to boot (in normal mode) to solve the problem.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After troubleshooting, be sure to configure the computer to start as usual as mentioned in step 7 provided in the above article.
Method 2: Try the SFC (System File Checker) scan on the computer.
How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
http://support.Microsoft.com/kb/929833
Method 3: I also suggest that you scan your computer with the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.
The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
Important: During the scan of the hard drive if bad sectors are found, the scanner tries to repair this sector, all available on which data may be lost.
Let us know if that helps.
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