Help blackBerry Smartphones 9900 Touch?

Similar Questions

• Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.

  I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too.  Pls help me.

  Hello tooblackish

  Welcome to the Forums of the BlackBerry Support

  Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.

  To solve your problem, I suggest to re-install BlackBerry Messenger!  To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.

  Try it and tell us how it goes.

  _______________________________________________

  Please note:

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 How to back up and restore the BlackBerry Messenger contacts list 

• Help blackBerry Smartphones! Issue of Curve 8520

  Hi all

  Please help me - I've updated my curve today but my PC is dead to half way through. Now when I turn on my phone it just comes up with a list (files, pictures, contacts, etc.) and the statesBlackberry platform 5.2.0.67. I try and close, click on them, but it just says error. How do I fix my phone back to normal?

  Help, please

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  Method 1:

  • Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
  • You will get three options: try again, update or cancel; Click Refresh.
  • Once, it is at the stage of initialization of 'pocket', insert the battery.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second method:

  • Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Good luck and let us know!

• HELP blackBerry Smartphones... transfer contacts

  Blackberry style 9670 phone. has just been cut. no power nothing. I got a replacement phone. How to transfer my contacts because the phone is dead. Incidentally, I have blackbery protect on the dead phone. How to recover information. phone is dead... Please HELP

  Hello and welcome to the community!

  If the old BB is really dead, then it is not available as a source for restoring your data to your new device. Instead, you must use another source, one that you created before the old BB died.

  If you made a backup of office, you can use the backup as a restore source file:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  If you were synchronizing with a Desktop Organizer (for example, Outlook), then you can use that as source for restore reconfiguring the RIM Desktop software now work with your new BB:

  • KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer

  As you use BB Protect, is also an available food source:

  • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

  You must be sure to connect to, on the new BB, the same BB ID that you used on the old BB. If you have already created a new ID BB on this new BB, then you go to your old ID BB:

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  This will allow even you to migrate other things that were on your old BB - for example, documents of purchase/download AppWorld.

  Good luck!

• HELP blackBerry Smartphones: Crash when Terminal upgrade... My BB8820 dead?...

  Hello

  The BB Desktop manager crashed during the upgrade of my BB 8820 terminal (Internet Explorer script error messages)... Now my BB is like stop and blinks RED...

  What can I do to restart?... He finally died?

  Help, please...

  Thank you...

  JL_cmder to wipe your device OS. Click this link for more details.

  Check the steps below to update OS by installing device OS in the PC-

  Step #1:

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2:

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3:

  Users can perform a full or selective data backup using the backup and restore tool in BlackBerry Desktop Manager using the following steps:

  1. connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager

  2. open the BlackBerry Desktop Manager

  3. double-click on Backup & Restore

  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases

  5. choose a location to save the backup file, and then click Save

  Step #4:

   

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager

  2. double-click on the icon of The Application Loader

  3. click on next to start the installation

  4 type your BlackBerry smartphone password, if prompted, and then click OK

  5. click on the check boxes corresponding to the names of the applications you want to load, and then click Next

  6. click on Advancedand then click the check box next to erase all applications already installed.

  7. click Next.

  8. click on the check box next to of not automatically backup the application during the process of loading data

  9. clear the check box next to the backup and restore applications installed wireless

  10. click on Next -> Finish

  11. once the process is complete, the load succeeded message

  12. click close to return to BlackBerry Desktop Manager.

• Help blackBerry Smartphones! I need to remove the BB Messenger... dang I had never installed it!

  Hi, I searched everywhere a way to get that off my phone, have a lot of things out there is not that much room, she becomes a little slow when it is full, so, if I could get that app 2.5 MB my phone is turned OFF, it would help a lot. Don't know why I installed it so I don't have any friends who use the dang thing! Help, please!

  Thank you very much!

  I feel like a * beep *, am usually the person that people are going to help with phones, computers, and I can't get off this stupid thing my phone now!

  Cricket33

  KB10376 Remove applications from the BlackBerry smartphone

• Help blackBerry Smartphones... 8530... language... Here you are... Add... Read and write Chinese English to the Japan

  Helooo I want download link and... A solution language how to add input more...

  Read and write in Chinese English language at the Japan in my blackberry curve 8530... OS 5.0.0. Bundle... 1675...

  Thank  You......................................

  Hello and welcome to the community!

  Please start by these KBs:

  • KB05305 Location of support for BlackBerry smartphones
  • KB17208 How to install and configure the language pack of East Asia on a BlackBerry smartphone

  If you get stuck somewhere, please be very explicit (the exact KB, the exact step, etc.) when you come back to ask for more.

  Good luck!

• Help blackBerry smartphones, I've lost all my contacts!

  OK, so I just installed new software on my Storm 9500 (Version 5.0.0.451) and now I've lost all my contacts.

  As far as I know they have been stored in the Blackberry Desktop Software, how do I now restore them?

  Hello!

  KB10339 How to restore data from a backup file to a BlackBerry smartphone

  If you don't know where is the backup file, search your entire hard drive for a file with an extension of the RPI (*.ipd). Inspect the results - mainly date/time of the file. Select the candidate most likely and use it as a source in the above procedure.

  Good luck!

• Help blackBerry Smartphones! It's my fault! 9900 Bold touch screen not working not!

  Hello! I'm new here! So I bought my bold 9900 about 2 years, over the past two months, I noticed that there is a lot of dust under the left side of the screen. It irritated me so much that I say assemble the screen to clean. The screen itself (LCD digitizer) is actually a little loose and I lifted it very easily. I didn't know that it is only a cable attached to it which connects the Lcd the LCD digitizer and I cut it accidentally.

  I was devastated and now the touchscreen does not work.

  My question is, should I buy an LCD screen all together or just the digitizer screen?

  Help, please! Thank you!

  Buy LCD set. It's better

• Help blackBerry Smartphones! Bold 9900 will restart after repair of the unaccesible built in memmory guest

  Hi I have a bold 9900 it turned off it self even if a file has been download, I turned it on the prompt saying built in unaccesible memmory due to repair detected errors (YES), now it turns on I type the password, and then it crashes or restarts. I had the operating system reinstalled, but the same problem HELP!

  Hi Danial9900

  Welcome to http://supportforums.blackberry.com

  Donwload 9900 OS 7.1.0.1098

  You must cause the error 507

  Download BBSAK
  Connect your BlackBerry via USB (I recommend that you remove the password of your BB)
  Wipe applied.
  Showing error 507 that what follows applies

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  VIA | JSanders

  http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/error-507-reload-software/m-p/1477...

  You can update your BB via the Loader via CrackBerry

• Help blackBerry Smartphones, my 9900 will not stop the download, but I don't know what it is

  I've updated 3 applications today on my bold 9900, bridge, evernote, and messenger.  Once I got all the updates and the phone restarted, the action icon download started running and has not stopped for almost an hour, unless I turn off the wifi manually.    He went briefly, about 3 minutes, when I synced my playbook with my "BOLD" under the bridge blackberry APP on my phone.  I tried to go to the screen to home where she tells about what applications are running and that's only usual ones, home, bbm, internet, phone and messages.  I tried turning off the phone several times, but the problem still persists.  help please?

  I finally uninstalled applications update 3 and made the 2 battery grips.  This is the bridge blackberry app that was causing the problem.  Perhaps there is a glitch in the last download.  I'll check the forums later for any info. on that I have reinstall before the App on my phone.

• Unlocking blackBerry Smartphones 9900 screen don't happen! (pls help)

  Hello world

  I have BB 9900 "BOLD". My operator is Turkcell of Turkey. My BB is unlock by unknown reason. I'm using the same operator and I know that my device supported my sim card. I try to wipe, update version and factory reset, but still my unlock screen don't have code entry. pls help me. Thank you s

  cenkkati wrote:

  SIM: disable

  network: blocked

  This usually means that the device has been blocked by the carrier. Cause usually it has been lost or stolen.

  Cannot be reversed.

• Hidden blackBerry Smartphones 9900 phone numbers? Help.

  Some of my numbers have become hidden and I see only recent activity emails.  How can I find him to raise the phone number?

  So, to be clear, you have had the phone numbers in your address book on your BB. You then synchronize with Mac and phone numbers, disappear for some contacts address book entry?

  Unfortunately, I'm not familiar with the groups feature in the Mac address book. Have you looked at BlackBerry Desktop Software sync settings?

• HELP blackBerry Smartphones: I BIS, but BBM and Gmail only works on network and NOT on wifi

  Hi all, sorry in advance if this problem has already been postponed.

  I myself recently had a bold 9900. Everything worked well, but I met a pretty big problem which I spent hours looking for fix on the internet today, but nothing helped. So I decided to make an account on here to see if anyone can inform me personally with a solution. My carrier is O2 (UK), but I use the sim card while living abroad in Czech Republic. I don't meet with this problem on my previous BB (torch).

  I buy a monthly BIS data plan and it is still active at this moment - it is clear from "EDGE" that appears at the top right of my screen when the network is enabled or "3 G" (with the blackberry icon) .
  When the network is running - my BBM, Twitter/Fb apps, Gmail, browser all works fine (as it should) because of my BIS.

  The problem:

  Once I turn the networkand activate wifi WE, my BBM and Gmail work & the BB icon disappears from the top corner, instead of move slightly down to accompany the icon of intensity of the wifi (which would always be the case on my previous BB) right.

  What is even more strange, given that BB icon is still missing, is that my BB Facebook and Twitter apps still work fine with wifi on, just like the Explorer... So why not BBM and Gmail?

  (Which makes me ask: I thought that the BB Facebook and Twitter apps necessary BIS to work?)

  Anyway, once I enter the 'wireless network' > menu > 'Troubleshooting' > "Wifi diagnostic", the following errors are displayed:

  (1) UMA connection error. Status: Error of wireless network

  (2) infrastructure blackberry connection error.

  I tried to return the directories of service, which made no difference.

  Help, please!

  Well Yes, I tried yesterday (restore to factory wireless settings) does not. I have now restored the mobile to factory settings and I'm relieved to say that the BIS now works just the wifi.  

  Thanks for your advice anyway.

• Help blackBerry Smartphones! J:0 x 00000011 error while flashing

  My 9900 works now since the last OS update. At the end of the update, it showed that "a fatal error occurred during update the software of your device. Please try again.
  Incompatible module. [J:0 X 00000011]
  The 'net_rim_crypto.cod' of application 'BlackBerry Crypto Library' update file is not compatible with the version of the application that is installed on your device. Remove the application from your device and re-install the application. WARNING: If you delete an application from your device, you delete also all peripheral data that are associated with the application. »

  Can anyone help? Thank you!

  Dear Prince2012,

  I finally fixed it. In fact I traced the problem in mind every day. To be brief, I did it by changing to another PC with no BB Desktop installed before, then install everything and the problem solved.

  The reason is probably that too many OSs in my PC. I used the 8700, 9000, 9780, 9788 and 9900 and always updated by the same office of BB. After analysis system files in my camera, I found that the version of the "net_rim_crypto.cod" is 5.0 all the others are 7.1. So I guess there must be a bad OS blends in the BB Bureau. I don't know how to find, I think that change a PC brand new for everything again will work. And he did.

  Thanks for your support, really a source of inspiration and support!