Help blackBerry smartphones, that I need to reload my OS

Similar Questions

• BlackBerry smartphones, that I need help please

  I was talking on my bb Pearl and it was cut. The battery is fully charged. Now it will not turn on but my red led light makes 4 short flashes every 3 seconds. It is plugged in charge but still will not light. Please help me

  mammadice wrote:
  I was talking on my bb Pearl and it was cut. The battery is fully charged. Now it will not turn on but my red led light makes 4 short flashes every 3 seconds. It is plugged in charge but still will not light. Please help me

  Hi and welcome to the forums!

  I'm afraid you'll need to reload the OS device on the phone.

  You last backup, you can restore it later.

  Click here: KB11479 white or black on the BlackBerry screen

  Thank you

  Bifocals

• BlackBerry smartphones, that I need help to transfer data from a 9870 "BOLD" for a Blackberry Curve 9300 Blackberry

  Hi, I have used a Bold 9870 for a few months now. I've been saving my camera on my computer periodically. Unfortunately, it has been exposed to water the weekend and unresponsive. I transferred my acct (by Sasktel) to the Blackberry curve of my son he no longer uses. (I'm drying my "BOLD" in a bag of rice and I hope that it will work again in the coming days?!).

  My question is did anyone know how I can get all my information backups "BOLD" (contacts, emails, texts, bbm surveys) and get only their transferred on the curve that I currently use. I feel completely lost without it!

  Thank you for your time.

  Hi shelran,

  Welcome to the BlackBerry support community forums.

  It's very sad to hear of your soaked BB device. I hope it still works!

  Check the article below to learn how to restore the data on the device-

  • KB03953  How to back up and restore data to a new BlackBerry smartphone
  • KB13428  Transfer files from one BlackBerry smartphone to another backup by using the backup and restore tool
  • KB10339  How to use BlackBerry Desktop Manager to restore the data to a BlackBerry smartphone from a backup file

• Help blackBerry Smartphones! I need to remove the BB Messenger... dang I had never installed it!

  Hi, I searched everywhere a way to get that off my phone, have a lot of things out there is not that much room, she becomes a little slow when it is full, so, if I could get that app 2.5 MB my phone is turned OFF, it would help a lot. Don't know why I installed it so I don't have any friends who use the dang thing! Help, please!

  Thank you very much!

  I feel like a * beep *, am usually the person that people are going to help with phones, computers, and I can't get off this stupid thing my phone now!

  Cricket33

  KB10376 Remove applications from the BlackBerry smartphone

• BlackBerry smartphones, that I need help as soon as POSSIBLE please

  Hey, I need help with ym Blackberry Curve 9300

  I tried to download the new update to 6OS but it won't work, I downloaded the latest version of Blackberry Desktop software but every time I try and update my phone it just comes up with "a updated Blackberry Desktop software component must be installed to continue" but then when I click on 'install' it happens to not even 1/10th of a full bar and it's freezing I left it on all night and it still did not move 1 cm, someone please help as I really want to download the new software but ive been trying for days to do and it still does not work

  help would be appretiated,

  Thank you

  Do this way:

  See the link below to download it and follow these simple instructions.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• BlackBerry smartphones, that I need help pls

  My blackberry application blackberry Messenger and the world does not work and I deleted and downloaded, app world it dosent always impossible to download anything whatsoever, to make things worse, it dosent click on about and even less to highlight the characteristics of the world ask and also I can not click on my touch, if I tried to get my phone hang and I must remove my battery to restart... I am so worried about it... any advice pls

  Hi junola09,

  The error that you are experiencing with your address book indicates a problem with the software and it is advisable that reinstalling the software to correct this situation.

  Back up your data by using the Desktop software then follow KB11320 to reinstall the operating system (or KB19915 if you use a Mac).

  Before restoring any data when reloading the software is complete, you can access your address book to make sure that the error no longer appears and see if you are able to access BBM and App World.

  Please note that if you use BBM 7, you must use the same ID BlackBerry to restore your contacts. Ensure that you are able to access your BBID to www.blackberry.com/blackberryid

  I would like to know how the load.

• BlackBerry Smartphones that I need a SD card reader?

  Hello. I am browsing online for microSDHC cards for my curve (which are at incredibly low prices, btw) and I have read in some places that downloading music files will have ages of the computer to my SD card on the blackberry.

  should I look into purchases, a reader of card memory as well? or is it not a problem. I'm perfectly willing to leave the files to download for hours is that they have for so long that I don't have to be dragged onto the songs one by one. Thank you.

  If you make reference to how long it takes to get a song from your computer to your phone, here is what I do.  I download a song from limewire usually only take a minute or two. Then I drag my open Desktop Manager and it converts the file and load it to the blackberry in like 30 seconds. If I have several songs that I highlight all the and drag them to once again they get converted taking a minutes a couple for say 10 songs and on the blackberry, it will.  There is no way that I could see it taking hours unless you do 100 songs to one, then it might.  Still, there is no strict rule, it is only what I know and what I treat.

• BlackBerry Smartphones that I need a voltage converter?

  Hello!

  I have a BlackBerry Torch 9800 and I live in North America. I will travel to Spain and the United Kingdom in the coming weeks, and I have the appropriate adapters to use in their sockets there. I was wondering if my phone is already able to handle 220 volts supply or if I have to use my power with the phone adapter to charge it?

  Thanks for any information you can provide.

  Your charger had the converter, you just need to use the correct plug adapter.

• BlackBerry SmartPhones that Support Themes

  Hello, I made a theme and made compatible with these BlackBerry SmartPhones:-1) "BOLD" 2) BOLD 9700) 3 BOLD 9650 9000 4) TORCH 9800 5) curve 6) CURVE 9300 8950 7) of the CURVE 8900 8) CURVE 8500 9) CURVE 8350 10) CURVE 8330) 11 TOUR 9600) 12 PEARL 9100) 13 STORM 9500 14) STYLE 9670 15) in PEARL 8100 16) PEARL Flip 8200 17) CURVE 8300 Series 18) 8800 I just wanted know there there any BlackBerry smartphones that support Themes? Thankx

  Basically in this link of the number model 8000 and higher, but not those of the OS 7.0 or higher.

  http://en.Wikipedia.org/wiki/List_of_BlackBerry_products#Consumer_models_.288000_-_9000_series.29

• Help of blackBerry Smartphones that apps on my Blackberry Curve 9360 were gone after complete wiping!

  I'm wiping yesterday and when I checked on my "device" option, the "battery" option was missing, where I can choose the level of my light screen. Another thing, it is that my 'analysis of the BB device' were like a stethoscope icon, but after you wipe, the icon changed into a black rectangle with a question in the middle of the matk. Whence this 'battery' device option missing? How do I get him back? If it cannot, how should I do if I want to put my light svcreen level? And I can delete this now rare device monitor 'BB' since I can't find the button Delete like other apps? HELPPPPPP! Thanks a lot for the answers!

  Hello!

  Based on your description, I would recommend a full reload of the operating system. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  Note that all the apps add-on indeed went from the device... a WIPE is very obedient and removes the add-on apps. Reference:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Good luck and let us know!

• BlackBerry Smartphones strange question need help ASAP!

  I have a strange problem with my Blackberry "BOLD" 4 9900, sometimes when I receive or make a call, the phone is connected and I don't get 2 hear the person at the other end, and vice versa, the only solution for this is hard reboot the phone that is like taking the battery and have it pop back in and then things works very well and it's soething that happens daily is there a way to diferrent without restarting the phone and why it happens instead of 1 m, also I got the replacement of the device like the previous, it was cut and after investigation of blackberry, they gave me a new device. The version of the OS in the mine is 7.1.0.746 (2108), I was invited by the service 7.1 bundle downgrade and backup center 1646, which I am not ready to do what it takes forever and I have to reinstall all the software back and set up e-mail. What would you suggest?

  Also the latest BBM version which is 7.0.1.23 is installed, my phone that has WiFi but unlike previous versions where they had a backup and restore under backup management option that is no longer there, there at - it a way to get that back, I had uninstalled and reinstalled BBM but still does not work and the desktop software is not save BBM groups or pins?

  Bold_4_9900 wrote:
  Well thank you for the steps of IMRT I'll take an impression outside until I do it just to be double sure and I installed restart me that works well but has 2 questions in my mind. Why my phone should behave mumb silent n when I get a phone call or have to do one and the is to run return is of restarting it.

  This happens usually when application runs in the background, or because of any unknown third-party application installed within our system, or due to lack of memory. Reboot to shoot some time A battery is enough to solve this problem. If press and hold the Menu for a few seconds, it will appear a screen that will display all the programs running in the background, usually five will always be there (host, BBM, Message, phone, browser) you can always check if any other applications. are running in the background, if they then close them properly.

  We should always try to close Applications correctly - avoid using key end to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Do not leave your browser open on a page of Web active when not in use. If programs are running in the background, that this will lead to problems that you are experiencing now. Please take a look at this Article, I don't know that it will help you overcome your problems:

  KB14320 : How to maximize the battery life and available memory on the BlackBerry smartphone.

   

  Bold_4_9900 wrote:
  Also, you mentioned the OS upgrade to make the site of Vodafone UK as it approves Indian have not come out, I hope it's a generic file and has nothing to do with zonal or regional my phone settings.

  There is no generic OS! The link I gave you is an official OS from Vodafone UK, install it without any hesitation he will not affect your device 

  Let me know if you have any questions.

• Help BlackBerry Smartphones blackBerry - App Error 200

  
  

  Hi and welcome to the Forums!

  Given your situation, I recommend first this method... from a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  It is possible that may still fail and you will need a more radical WIPE and RELOAD method available via these tools:

  • http://BBSAK.org/
  • http://forums.CrackBerry.com/F3/how-wipe-JL_Cmder-53502/

  Good luck and let us know!

• Help blackBerry Smartphones: lost emails / texts, without contacts and some applications do not work on 9780!

  Yesterday my camera started to get really slow so I decided to restart it. I did and was still slow, so I did a batt pull. It seemed be allright job but started sometime send me errors (app 603 / and these application exception).

  Now it takes a long time to turn on, when he does continues to give these errors and some things do not work, for example, I can see my contacts but I can't open it to see their information.

  Before I format it, I was wondering if anyone had these problems and if there is no solution?

  The only thing I would like to try and save it would be my contact list (no, I didn't save the device)

  Any help is appreciated.

  Thank you!

  Hi and welcome to the Forums!

  Run, don't walk, to this KB and make a backup immediately!

  • KB23680 How to back up and restore data from BlackBerry using BlackBerry Desktop Software 6.0 smartphone

  Next - think about this behavior at startup. What happened just before that date? A new application? An update? Something else? Think very carefully, because the smallest thing can be causal.

  anamobe wrote:

  Before I format it

  Have you thought about how you will try that? After all, 'format' is not a same command available on a BB...

  If you decide to go ahead, I recommend a refill of BONE. from a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Help blackBerry Smartphones! Bold 9700 is frozen on start up with the new sim card

  I tried looking for similar topics but could not find more relevant. everyone seems to have no problem with swapping of cards sim on their fat. If there is a thread already open, I'm sorry. I am really frustrated and really need my blackberry to be operational.

  I have a Bold 9700, updated to the latest OS, everything works fine. I recently had some problems with my old sim card so I went to my service provider to change to another (same number, same line, same contract, just a new sim card).

  As it is expected that I was told that when my old sim is disabled, simply insert my new and I use my phone as normal.

  However, when I did this, the phone was stuck at the loading screen (the bar is all white) for eternity (maybe 5 minutes or more) before moving on to the home screen. There is no charge "security check" bar, the phone is completely frozen, no buttons work, the touch pad does not work, it shows 3G top right without the sign of blackberry, there is no service provider name and from time to time the little loading logo clock is displayed.

  I pulled the battery a couple of times and the problem persists. I called the service provider to reactivate the new sim card, they did 3 times, same problem. I inserted the SIM in other non-blackberry phones that I have and it works on all phones. When I put my old sim card in the 9700 disabled, the phone start end in 2-3 minutes, 'check' safety bar according to normal, everything moves, just no connection to the service. When I turn on the phone without sim card it starts fine with a message to say out loud the card sim.

  I even went down to the assistance service technique blackberry from my service provider and they were no help. all they could say was 'we must wipe your phone and reload the software' that I'm trying to avoid, and I can do it myself anyway.

  My phone is unlocked, comes unlocked here in Singapore, I even checked using the method 'MEPD', all disabled.

  This was very frustrating, especially when I need my blackberry for work. What is the problem with my phone? How can the simple replacement of a sim card if difficult on a blackberry when there is problem free for ANY other phone I've ever used? I am now fear when I travel abroad for business and requires a foreign sim card.

  had the same problem and eventually happeing is that I had to reload my os permeable, and then insert the sim card and upgrade again.

  consusming time, but worth it

• PLS HELP blackBerry smartphones! High utilization of the processor to 100% (v6.0 Bundle 3049) because of the net.rim.io.impl module

  (my 3rd attempt to get support on this critical issue)

  .

  Hello

  .

  I have improved my Torch (9800) a week ago and have been noticiing serious battery drain issues.  The problem is VERY persistentand happens most of the time.  I am currently on OS v6.0 bundle 3049 (v6.0.0.706, Devils, 6.6.0.246).  My Wifi and Bluetooth are always TURNED off.  Only by using the Bell service provider network, for which I have all 5 bars available.

  .

  I investigated further and found that the Blackberry system software was running with more than the processor - especially in the high 90s.  And this corresponded over the hours until the battery was dead.  I have since deleted all the apps I have suspecpected - such as the Office of Nice and LinkedIn.  But the problem persists.

  .

  I also close all antennas - mobile network incl., and there is no change after 15-20 minutes.

  .

  Battery pull was made several times, as I checked and there are no new updates of OS.

  .

  Now, currently, only the Basic apps are loaded (Alt-Back): home, BBM, phone, Messages, Borwser.  All other applications are closed or exit.  The only antenna work is for the Bell network.

  .

  Further study in the modules of the system software of BB, I found that the net_rim_io_impl, is her consuming ALL the CPU.  I don't know where/what this module does - so I'm not clear on this service within the BB I can disable (OFF) to get rid of the issue.  Or soft. I can remove it to clear the issue.

  .

  Please see the following screenshots, the CPU for the system a little, drops as Options use a part, otherwise it goes back 90 years, if left alone: -.

  

  And in the system software of BB: -.

  

  .

  Please help and guide, with either a fix to the module, or via a workaround solution, in which some service can be stopped or a setting can be changed to avoid this battery drain.  This is my 3rd attempt to request for help - so far that anything is coming - not even an acknowledgment that there is a problem, or how I can get help.  I'm still in the warranty period of 12 months.

  .

  Thank you!

  I reload the OS at this point and not restore data after, it comes to prove that the device is ok.

  You could make a backup and try to wipe it too if ok start selective points files until you find out what is the cause.

  help reloading here

  http://supportforums.BlackBerry.com/T5/device-software-for-BlackBerry/how-to-reload-your-operating-S...