HELP URGENT blackBerry smartphones!

Similar Questions

• Helps remove blackBerry Smartphones 2 way

  I have again on blackberry and need help to solve a problem.

  Page 29 in the BIS 2.5 user guide has that "when you remove a message from a built-in e-mail account, the message is also deleted on your BlackBerry smartphone.

  This does not work for me. It does not work when I delete from the camera, it will then remove the server.  It's my business account, which uses a normal pop3 server / imap type installation. Nothing fancy such as exchange servers.   I just download my server to hosts on outlook 2002 messages, thus erasing them from the server. Please note that I have the choice of using pop3 or imap.  I tried both and it does not in any way delete.

  Verizon says this will only work with BES, but as you can see above, the BIS said it should work.

  Any help would be appreciated.

  Hello and welcome to the Forums of Support BlackBerry.com.

  If you use IMAP and set it up properly, it "should" reconcile your bidirectional deletions, at LEAST since the e-mail server for the BB, and if you delete your your Outlook cuts from the mail server, then it should delete the BB as well. It may not work as smoothly, however.

  On the accounts POP, removing your Outlook will not reconcile with the BB.

• Help of blackBerry Smartphones, how I back this up?

  Hi everyone well, before I posted that my media card did not work so I took it down to you shop and they said it was one of the two things and they could fix it, blah blah blah, but I had to save everything cause the phone could be wiped. How should SO, I do THIS? Help

  Use the BlackBerry Desktop Software to back up.

  Detailed instructions here: KB03953 how to back up and restore data to a new BlackBerry smartphone

• Help of blackBerry Smartphones that apps on my Blackberry Curve 9360 were gone after complete wiping!

  I'm wiping yesterday and when I checked on my "device" option, the "battery" option was missing, where I can choose the level of my light screen. Another thing, it is that my 'analysis of the BB device' were like a stethoscope icon, but after you wipe, the icon changed into a black rectangle with a question in the middle of the matk. Whence this 'battery' device option missing? How do I get him back? If it cannot, how should I do if I want to put my light svcreen level? And I can delete this now rare device monitor 'BB' since I can't find the button Delete like other apps? HELPPPPPP! Thanks a lot for the answers!

  Hello!

  Based on your description, I would recommend a full reload of the operating system. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  Note that all the apps add-on indeed went from the device... a WIPE is very obedient and removes the add-on apps. Reference:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Good luck and let us know!

• Help plese blackBerry Smartphones

  I just bought a blackberry 8900, I can't phone any 1, it comes up with this anomaly

  Eception exception: application net_rim_bb_messaging_app239 is not interrupted

  can it be fixed?

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• Desperately need help from blackBerry Smartphones - I can't read my messages PIN.

  I have a Storm 9500 and does not know how to read my PIN messages. I work away from home and so my manual, and for all the google/BlackBerry forum research I did, no one explains how read , only send them.

  My companion with a new curve took my PIN and me by post, and all I get is the envelope in the upper left corner with a growing number, that has got to be the PIN messages, as my email is all set up and working properly (and the number goes down when I delete emails). There must be a together simple procedure, but for the life of me I can't find!

  I called Vodafone who could help, as BlackBerry do not PIN message support! (?)

  I want just the bl * envelopes dy to disappear! Help, please.

  NAT :-(

  ethosb is correct, and if you still have problems that maybe it's because you've hidden your main message folder.  In the home screen, press the BB Menu key and select this option to display everything.  You should then be able to find the folder with the message of PIN code for your friend.

• URGENT blackBerry smartphones HELP Please someone

  Hiya since I up graded world 6 blackberry app on my phone version, most of the time it doesn't allow me to him at all and when I get manage to get it does not work properly, I have major problems telling me unable to act etc, the old version was much better than this one and I lost all my downloaded items once installed Why is this. And cannot address the question please. I know I'm not the only one having these problems with it. Most of my friends do too, how can I watch or check stuff out if she continues to play like this, thank you

  Hello

  You have a few things in there, but I'll start with this. These forums are not a formal support of the RIM channel. They are rather a user forum where volunteers try to troubleshoot other kind souls at best. Therefore, what you get here is in no way part of your official support (which you can get from your wireless service provider that can degenerate officially your case in RIM if necessary).

  karol1960 wrote:
  Since I up graded world 6 version blackberry app on my phone, I have major problems

  So, first of all, it is no such thing as '6 version blackberry app world '... AW is up to V3 at this time.

  karol1960 wrote:
  most of the time it cannot afford him all the

  It's a little vague... exactly what you (step by step please) and exactly how that answer at each step?

  karol1960 wrote:
  and when I get manage to enter in it is not working correctly keeps telling unable to act etc.

  Accurate and complete error messages are always better... There are some things to look for, but no research is effective without the specific error message, including any punctuation.

  karol1960 wrote:
  the old version was much better than this one

  Well, those for whom the new version works very well may disagree with you on this point... but for you, I admit that, while functional, the earlier version was indeed better for you.

  karol1960 wrote:
  In addition, I have lost all my downloaded items for once installed, why is this.

  When you installed the new AppWorld, have you lost all your downloaded 'items'? What, exactly, do you mean by "objects"? How, exactly, do you know they're gone? What, exactly do you have installed? (see there no such thing as AW v6).

  karol1960 wrote:
  And cannot address the question please.

  I refer you to my opening statement.

  karol1960 wrote:
  I know I'm not the only one having these problems with it. Also, most of my friends do

  As do many who report issues here in our forums. Many of them can be helped after I receive the relevant details.

  karol1960 wrote:
  How can I watch or Discover tips if she continues to play this way,

  I'm not quite sure of what exactly you mean by "watching or checking things. But, if you can not AW function, then you certainly can not browse its catalog of applications available.

  Please specify the details of what is happening in your specific situation and perhaps we can guide you towards a cure.

  Good luck and let us know!

• URGENT blackBerry Smartphones: liquid brand damage on the screen. Pls help!

  Hello

  I got a new BlackBerry Curve 8520 about a month ago. Today when I rushed to the office, I noticed that there are a liquid dark mark on the middle of the screen. I thought that it would be maybe the screen guard and I removed the screen protector. Unfortunately, I can see this mark still on the screen. When I touch the screen, it moves like a bubble of water on a surface plastic.

  I would appreciate if anyone can suggest me what could be the reason and opportunity to remedy.

  Thank you!

  It could very well get damaged in your bag. Quite easily if theres hard objects in their. LCDS (Liquid Cyrstal views), where they have liquid crystals in them. A damaged screen could do it as your description.

  Do you use a case for your phone? This would help to protect the screen. I would take your dealer the nearest phone to see if the screen is indeed broken. you say that the phone is a month. It could very well still under warranty.

• SOME URGENT NEED HELP PLEASE blackBerry smartphones

  HEY!

  How to block a number or a number private call me again?

  I can delete all the call connect together, not one by one?

  Thank you!

  Call blocking is a feature offered by your operator, usually at a cost. Contact them for more information.
  To remove all entries from the call at a time, press the green phone button to open your app phone. Then, click the phone tab, which shows the phone with two arrows. If you have a phone with a physical keyboard, press and hold the "A" button you press to make capital and scroll through the numbers until they turn blue. Then, press the menu key and select Remove. If your phone has a touch screen, I don't know the method.

  I hope that helps you.

• Urgent blackBerry smartphones

  I have BlackBerry 9550 storm 2 it show SMS shows no MMS. Also click BackBerry Word for update, I click on update of this message came up to the top: BlackBerry Word is hurting the BlackBerry server connection. Check your network connection and try again. I have 5 bars for my ATT & T provider. Which is unlock this phone. And when I put the slim card and the battery, it never occurred to register for BlackBerry ID. I can't find any to get ID I need help please to solve these problems. contact me thank you [personal information]

  can someone help what to enjoy! Thank you, Brandon Lee

• Help of blackBerry Smartphones: Media refuses to play.

  Earlier, something was wrong with my blackberry, for some reason, an error message comes whenever I try to play the media which has been very well before. How can I resolve this issue?

  OK... Well here is KBs I can find:

  • KB24415 "An error has occurred attempting to play media" appears on the BlackBerry Style 9670 smartphone during the playback of a music file in media player
  • KB25691 AT & T Tune does not play and displays "an error occurred trying to read the media."

  They may or may not directly apply to your situation... you can search more KBs. In any case, you could try this:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Good luck and let us know!

• URGENT blackBerry Smartphones: problems with name dialing

  Since the sync with my PC, my contacts list of 750 is visible until I have start typing letters to refine a search for a specific name, and then most of the names that should be visible to the search disappear? Only a small part of the 750 seem to be part of research when I type the letters to find names, I think related to the ones I edited on Outlook. Any help much appreciated. I checked the filter of address book, and I have no filters.

  Remove the battery and reinsert and restart Blackberry has solved the problem for me

• Help please blackBerry Smartphones: severe software / hardware failure

  OK, I did an update wireless for my curve 8530, after the update the phone didn't work properly, so I reloaded the original software, later the desktop software. At half way throgh the update, my phone restarted and the screen turned white and he sayed APP ERROR 523/reset, I clicked on reset and it keeps hapenning please help!

  Hello again,

  You already have an answer for this, but for some reason that you still once chose to open an independent thread for your situation, denying anyone who wants to help you profit from "what has gone before." It is found that I came across this new thread first and just happened to remember your other thread.

  Do not start new threads for the continuation of the questions... work it please your question only in your existing thread, so that those who want to help you can benefit from "what has gone before:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Curve/Bing-Web-browser-says-no-network-connection-...

  Thank you.

• Help of blackBerry Smartphones that my curve will not work after I installed an update

  I recently installed an update for my curve. Since then it keeps loading then a white screen saying "error, press any key to return to the configuration of pre" then it turn off then repeats the process again. " I need help because phone is important to my work. Thanks for any help.

  I tried keeping on the battery for 5 minutes.

  Hi scrack

  So if it's during a software device, you can try a fresh reload of your device software to exclude any corrupt device OS. Have a look at how to perform a clean reload of the smart phone BlackBerry using BlackBerry desktop software.

  KB11320

  All you need a PC with Internet connection and USB cable.

  Try it and tell us.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Help of blackBerry Smartphones - how do I mass delete 25000 emails and SMS?

  Hello

  I just changed my old BB to 9900. I used the BB Desktop Software to backup and restore my contacts beetween handsets

  However I've also carried over ALL my old SMS and email that I didn't... Now my BB seems to work very slowly and keeps freezing. Every time I get a new SMS the following POP-UP appears:

  "BlackBerry message memory is full! Please delete some SMS.

  Now I have 8000 SMS messages bizarre that I would like to remove, but impossible to find a way to mass deletion. Believe me that I have not time to keep deleting the messages individually!

  Does anyone know a solution to this problem. I guess it's very basic for some people here, but I have no idea where to start

  Appreciate any advice. Thanks adavance

  APS

  Yes, go to the top of the Inbox, click menu bb and select delete before.

  lol, although with all of these messages, it will take some time to remove allll of it. Hope that helps!